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McGee Toyota of Hanover - Service Center

Hanover, MA

4.8
979 Reviews

979 Reviews of McGee Toyota of Hanover - Service Center

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November 19, 2021

Initial 5000 mi service to rotate tires. No oil change until 10K. Nice and prompt free service for 24 months or 25K mikes More

by H14959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in service
Nov 27, 2021 -

McGee Toyota of Hanover responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day! - McGee Toyota of Hanover

November 15, 2021

Courteous, professional, good environment to continue to be productive at work while they complete the service. They don’t hammer you with upselling you. More

by jlarsen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinators excellent
Nov 20, 2021 -

McGee Toyota of Hanover responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! - McGee Toyota of Hanover

November 12, 2021

Horrific experience trying to purchase leased vehicle. Told to rent car, until they received the title. Had leased two cars from McGee. Very poorly handled, curt, brusque, abrupt, on the verge of rude. Ne More

by bmcaloon18
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmed Ragab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

McGee Toyota of Hanover responded

I'm very sorry for your bad experience during your visit. We cannot legally register a vehicle without a title in the state of Massachusetts. If you want to purchase a leased vehicle in the state of Massachusetts you must leave the vehicle on our lot until the title comes in. When the title is here, we can register it. These are the rules in the state of Massachusetts currently told to us by the RMV. I'm very sorry. - McGee Toyota of Hanover Team

Nov 13, 2021 -

bmcaloon18 responded

Thank you for your response. Not applicable at Honda, Nissan, Audi???? If so, how did I buy the car??? Very weak answer, especially when a customer would normally lease again. Sorry……..

November 10, 2021

As always, the service department at McGee Toyota of Hanover is courteous, professional and knowledgeable More

by D.KERSANSKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
Nov 13, 2021 -

McGee Toyota of Hanover responded

Hi D.kersanske, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. - McGee Toyota of Hanover Team

November 09, 2021

McGee Toyota has the most fantastic service department! They are honest as they come, efficient, and very helpful. I'll never service my car anywhere else! More

by trishmceachern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dottie Grignon
Nov 13, 2021 -

McGee Toyota of Hanover responded

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, McGee Toyota of Hanover

November 09, 2021

Great relationship, good honest service team and always done on time That's why we have 2 Toyotas and service all 3 of our cars there More

by MWATSON12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
Nov 13, 2021 -

McGee Toyota of Hanover responded

Thank you for your kind words and this wonderful review! - McGee Toyota of Hanover Team

November 08, 2021

Prompt maintenance service at the price quoted. No surprises on the amount billed for the visit. More

by pmmaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe A.
Nov 13, 2021 -

McGee Toyota of Hanover responded

H, we are very happy to have provided you with such a positive experience! - McGee Toyota of Hanover Team

November 08, 2021

Over all good service and great people did what was needed in reasonable time also More

by JACKMCG1805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Nov 13, 2021 -

McGee Toyota of Hanover responded

Hi Jack, thank you so much for your positive comments about McGee Toyota of Hanover!

November 05, 2021

McGee Toyota, in my opinion is a great dealership and the only one I would go to. I always feel comfortable and trust the service that we receive with them. They are always keeping us updated on what needs t More

by MEB1852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Nov 13, 2021 -

McGee Toyota of Hanover responded

Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, McGee Toyota of Hanover

November 04, 2021

Five stars for Val Barbosa only. Not impressed with the man who processed the paperwork. Missed Dave Proctor who was always extremely helpful. More

by MJCASE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

McGee Toyota of Hanover responded

Thank you for taking the time to let us know how we did. We hope you have a great day! - McGee Toyota of Hanover Team

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