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McGee Toyota of Hanover - Service Center

Hanover, MA

4.8
1,035 Reviews

1,035 Reviews of McGee Toyota of Hanover - Service Center

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March 18, 2021

Had oil changed & tires rotated when completed Dottie Grignon device person informed me that my next service would have to have transmission flush $300 , ,coolant flush $. 200 & fuel injection service $ More

by SHELDON_BARRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dottie Grignon
Mar 23, 2021 -

McGee Toyota of Hanover responded

Sheldon, we’re so sorry that your experience did not match your expectations. We always give recommendations to our customers to keep their vehicles running great. We also offer price matching with any Toyota Dealer in the area. Give us a call at 781-829-0343 if you have any questions or need anything. Thank you - McGee Toyota Team

March 17, 2021

Never more upset that we found out that our new truck had no clicker key to open and unlocked vehicle! Salesman no help at all! Very disappointed with salesman not spending time to show how features worked More

by jgauvin1
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

McGee Toyota of Hanover responded

We’re so sorry that your experience did not match your expectations. Unfortunately the Tacoma SR model you bought does not come with keyless entry. This is the way Toyota builds the vehicle. It is a more affordable Tacoma than the SR5, TRD and Limited models because it has less options. I'm very sorry the salesman didn't show you any of features of the vehicle. Please give us a call and we can schedule a time to go over everything for you. Feel free to call service or parts about adding keyless entry to the vehicle and give us a call if you have any questions at (781) 826-8333. Thank you - McGee Toyota Team

March 16, 2021

Appointment was made quickly and work was done on time. People were very friendly, I do not like this survey that is demanding me to give a minimum of 25 words. Reconsider demanding the word minimum as More

by joanne3252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Mar 18, 2021 -

McGee Toyota of Hanover responded

Joanne, we are grateful that you took the time out to leave us a positive review! Thank you - McGee Toyota Team

March 15, 2021

Very good customer service. I made an appointment at a competitor by mistake and they were able to get me in and get me out in a timely manner. More

by gmcasler@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Racicot
Mar 18, 2021 -

McGee Toyota of Hanover responded

Thank you so much for the 5 star rating for your recent visit to McGee Toyota of Hanover. We really appreciate it. - McGee Toyota Team

March 15, 2021

Very nice dealership- Salesman Bill was very knowledgeable and helpful in making my decision. They had the truck I wanted and were able to make the deal. More

by tkelliher
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

McGee Toyota of Hanover responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime! - McGee Toyota Team

March 15, 2021

Why isn't there an opportunity to rate people in the Service Department? That was the reason for my visit. I gave them a five star rating but there is More

by JOE2SAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca
Mar 18, 2021 -

McGee Toyota of Hanover responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! I'll be sure to tell Joe and the service team for you. - McGee Toyota Team

March 12, 2021

Outstanding service department, very knowledgeable. I was taken care of from the time I arrived until the job was completed! Very quick and efficient. Thank you. More

by MBGARRITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca was very helpful and extremely knowledgeable.
Mar 18, 2021 -

McGee Toyota of Hanover responded

We're happy to see that you had a 5-Star experience at McGee Toyota of Hanover. Thanks for sharing! - McGee Toyota Team

March 11, 2021

Thank you to McGee Toyota service department for taking excellent care of I have both of our vehicles. We appreciate your positive attitude and professionalism every time we visit. More

by luckyduckies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Mar 18, 2021 -

McGee Toyota of Hanover responded

On behalf of all of us at McGee Toyota of Hanover, I would like to thank you for sharing this great review about our store! - McGee Toyota Team

March 10, 2021

excellent and a piece of cake!!!! i was taken right away and about 3-45 minutes later i was out the door. the service manager type person answered some questions i had about possibly needing tires. it was t More

by paulheanue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i only interacted with service department people
Mar 10, 2021 -

McGee Toyota of Hanover responded

Paul, the team here at McGee Toyota of Hanover is thrilled to receive this 5 star rating. We're here for you anytime. - The McGee Toyota Team

March 08, 2021

I would like to say I appreciate the courtesy call in regards to the recall and how quick I was able to make an appointment. Yes, expected time for recall services was completely accurate. Thank you!!! More

by TMWILLIAMS247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Ragab, Michael Racicot
Mar 08, 2021 -

McGee Toyota of Hanover responded

Thanks for the 5-star review. The team at McGee Toyota of Hanover is thrilled you’re happy with your recent store visit! - The McGee Toyota Team

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