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McGovern Chrysler Jeep Dodge Ram

Newton, MA

Overview
Reviews
4.8
616 Reviews
Call Dealership (617) 928-5400
View Awards

777 Washington Street

Newton, MA

02460

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Showing 616 reviews

June 07, 2023

They were great, offered amazing customer service and were very organized and accommodating to their customers! More

by Meghan.gibbons20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
Report | Print
Jun 08, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're so glad you found our team to be organized and accommodating, Meghan! We hope you continue to visit us for all your automotive needs! Thank you! - McGovern Chrysler Jeep Dodge Ram Newton

Helpful
June 06, 2023

Service center is always providing me the best service and best communication and best suggestions for my vehicle More

by Jd5starservicesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
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Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're glad to hear you've received consistently excellent service & communication from our team here at McGovern Chrysler Jeep Dodge Ram Newton! Thank you for trusting us with the care of your vehicle. We appreciate your support and look forward to continuing to serve you in the future!

Helpful
June 05, 2023

I always have an extremely good experience when I come to this dealer. They are friendly and attentive. More

by Haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Haley, we are thrilled to hear that you consistently have a positive experience with our team here at McGovern Chrysler Jeep Dodge Ram Newton! It is our pleasure to provide friendly and attentive service. Thank you for taking the time to share your feedback and for choosing us as your dealer.

Helpful
June 05, 2023

The service guy was very helpful, professional, knowledgeable and efficient. I would rate him 10 out of 10. Highly recommend. More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Report | Print
Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Thank you for the 10 out of 10! We're happy our team made the experience so positive and hope you return for your next appointment! - McGovern Chrysler Jeep Dodge Ram Newton

Helpful
June 04, 2023

The service desk was excellent. They communicated and always offered help. And solutions to any questions. More

by Pmcbafonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

This is great feedback for us and we are happy you had a positive visit to our service center! We look forward to seeing you at your next appointment! Thank you! - McGovern Chrysler Jeep Dodge Ram Newton

Helpful
June 03, 2023

Cool place, as a heavy duty ram owner this place had a lift IN THE CITY. Service team was superb and the sales team was able to assist me in my inquiry of ordering a 5500 AAND they had a body shop on the More

by Yucel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan from Service, Robert from Commercial Sales
Report | Print
Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're thrilled to hear you had a great experience here at McGovern Chrysler Jeep Dodge Ram Newton, Yucel! It's great to know that both our service and sales teams provided you with excellent assistance. Take care and please don't hesitate to reach out if we can be of service again in the future!

Helpful
June 03, 2023

After being a loyal customer for 4 years (2 new cars bought, all services and recalls, etc.) I got world class screwed over. Even got yelled at and being arrogantly talked to because my described issue More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name of service advisor
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Jun 08, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Jan, Thank you for taking the time to leave us a review. Here at McGovern Chrysler Jeep Dodge Ram Newton, we strive for the highest level of customer service and it seems like we may have dropped the ball here. We would love to get a better understanding of what happened, not only for an opportunity to make it right but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager, Fran Real at 617-454-2952 or via email: freal@mcgovernauto.com. Thank you.

Helpful
June 03, 2023

The staff was very kind and helpful, and made it clear what I was getting and did what they could to get what I needed. Thanks Josh! More

by howellal93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Van Der Wide, Will
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Jun 07, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're happy to read about your positive experience with our team! Our team is delighted to hear Josh helped you find what you were searching for in a vehicle. Thank you for choosing us, and enjoy your new vehicle! - McGovern Chrysler Jeep Dodge Ram Newton

Helpful
June 02, 2023

Great service and friendly folks, will highly recommend to family and friends. It is the only shop i go to More

by iamaguynamededdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brouillard
Report | Print
Jun 06, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're so happy you feel confident recommending McGovern Chrysler Jeep Dodge Ram Newton! Being part of your automotive journey means so much and we look forward to seeing you back in the near future! Thank you!

Helpful
June 02, 2023

We had a great experience here. It was efficient, there was a good inventory, everyone was pleasant to deal with. More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Brum, 5 stars, Max Chaykowsky, 5 stars
Report | Print
Jun 06, 2023 -

McGovern Chrysler Jeep Dodge Ram responded

We're thrilled to hear that you had a great experience with us, K! It's wonderful to know you found our dealership efficient, with good inventory and a pleasant team. Thank you and come back soon!

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