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McGovern Ford at Drum Hill

Lowell, MA

4.9
406 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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406 Reviews of McGovern Ford at Drum Hill

May 02, 2025

Sales staff was very easy to work with, they took the time to listen to what I wanted and presented me with several options in my price range. Process was seamless and stress free. More

by di ubilez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Connolly, Dakota? , Chris Parker
Report | Print
May 02, 2025 -

McGovern Ford at Drum Hill responded

Di, we're delighted to hear that our McGovern Ford Lowell team made your experience seamless and stress-free. Thank you for sharing this positive feedback!

April 30, 2025

I had a great experience with the service department. Brian was an excellent and communicated with me. More

by boricua1803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
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Apr 30, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Brian and our service department at McGovern Ford Lowell provided you with a great experience. Thank you for sharing your feedback!

April 29, 2025

My experience was Beautiful kind and so much more. I would definitely suggest you. Very friendly and very easy to work with. Thank you so much. More

by vcross15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Paul Santiago, Corey Stewart, Carlos Borges
Report | Print
Apr 30, 2025 -

McGovern Ford at Drum Hill responded

Thank you for the wonderful feedback! We're delighted to hear that your experience with McGovern Ford Lowell was positive and easy. We appreciate your recommendation and look forward to assisting you again in the future!

April 29, 2025

I like the service done on my vehicle, Lisa in service was informative, polite and returned calls quickly More

by cull25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parker
Report | Print
Apr 30, 2025 -

McGovern Ford at Drum Hill responded

We're glad to hear that Lisa provided informative and polite service during your visit at McGovern Ford Lowell. Thank you for sharing your experience, and we look forward to assisting you again in the future!

April 28, 2025

The service department was spot on as usual. I appreciate them for making service as painless as possible. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Apr 29, 2025 -

McGovern Ford at Drum Hill responded

Doug, we're delighted to hear that our service department at McGovern Ford Lowell made your experience a smooth one. Thanks for the kind words and continued trust in us!

April 26, 2025

I appreciate Brian Frey working with ford to try to resolve an anti lock brake issue More

by panjoorian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frey
Report | Print
Apr 29, 2025 -

McGovern Ford at Drum Hill responded

Thanks for the positive feedback! Our team at McGovern Ford Lowell is always happy to assist you, and we'll be sure to let Brian know his service was appreciated.

April 25, 2025

Everybody at McGovern Ford was a pleasure to work with. that is why I am a repeat customer More

by seandemaggio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Report | Print
Apr 25, 2025 -

McGovern Ford at Drum Hill responded

Thank you for trusting McGovern Ford Lowell with your business!

April 23, 2025

Strong communication on possible fix and quick follow up that parts are ordered and i will be let known when can be installed. Carlos was very professional! More

by Jerry.brune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Apr 23, 2025 -

McGovern Ford at Drum Hill responded

Jerry, we're delighted to hear that Carlos provided strong communication and professionalism during your visit at McGovern Ford Lowell. We appreciate your feedback and look forward to assisting you further!

April 19, 2025

The service was great. Everything was done completely to my satisfaction. I plan to use the service again in the future everything was done correctly and smoothly. More

by Drdunning
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Ramos, Carlos Borges
Report | Print
Apr 21, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a satisfying experience with our service at McGovern Ford Lowell! Thank you for your kind words, and we look forward to assisting you again in the future.

April 13, 2025

excellent service finished ahead of schedule. The service writer, Lisa Rapoza was very helpful and professional. I was also kept informed of the progress of the service appointment. More

by liberatore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Report | Print
Apr 14, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Lisa and the McGovern Ford Lowell team provided excellent service ahead of schedule. Keeping you informed throughout your appointment is important to us, and we're glad it made a difference in your experience!

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