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McGovern Ford at Drum Hill

Lowell, MA

4.9
490 Reviews

1212 Westford St

Lowell, MA

01851

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490 Reviews of McGovern Ford at Drum Hill

October 07, 2025

The process was quick and easy. No pressure just an honest transaction done in a timely fashion. More

by Gregg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Noori
October 01, 2025

Service people were courteous and helpful. They explained what they had done and what they thought my car would need. More

by mjmatarazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 03, 2025 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with our team! We look forward to seeing you again at McGovern Ford Lowell. Take care!

September 28, 2025

The dealership was very nice and clean. Staff was very friendly and helpful to me. More

by venturajordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray
Sep 30, 2025 -

McGovern Ford at Drum Hill responded

Thank you for the excellent review of McGovern Ford Lowell!

September 27, 2025

Mark Healy was great. He showed us the vehicle, we took a drive, checked everything out with him, and the deal was done. Gail was also great, so helpful with everything. More

by alshelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gail Lombard, Mark Healy, Carlos Borges
Sep 30, 2025 -

McGovern Ford at Drum Hill responded

Bob and Annette - Thank you for choosing McGovern Ford Lowell and highlighting Mark, Gail, and our team for their courtesy and professionalism. Enjoy your vehicle and see you down the road! Safe travels!

September 26, 2025

Very happy how my car turned out and the excellent service by Lisa Rapoza. She did a great job making this experience seamlessl. More

by Mcfarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza, Rosie Cray
Sep 26, 2025 -

McGovern Ford at Drum Hill responded

We love to see this five-star feedback! It's wonderful to know that Lisa ensured you had a seamless service experience. Thank you for choosing McGovern Ford Lowell!

September 25, 2025

Have been a customer for many years. Sales and service personnel have been always excellent. More

by calport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ramos, Carlos Borges
Sep 26, 2025 -

McGovern Ford at Drum Hill responded

We are so grateful for your loyalty, Calport. We look forward to your next visit to McGovern Ford Lowell!

September 24, 2025

Scheduled 150K mile service with Carlos Borges at McGovern at Drum Hill Chelmsford. Waited for vehicle and was updated on status and other issues. Carlos was very professional and helpful. Purchased More

by bwroblewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Sep 25, 2025 -

McGovern Ford at Drum Hill responded

Thank you for trusting us with your 150K mile service and for sharing your experience with Carlos and our team! We look forward to assisting you again in the future here at McGovern Ford Lowell. Safe travels!

September 23, 2025

Always a great experience for service technicians are knowledgeable and service managers are great and best of all Saturday appointments More

by thomas.sonhomeimprovement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Sep 24, 2025 -

McGovern Ford at Drum Hill responded

We love to hear that your experience is always top-notch with our team! Thank you for choosing McGovern Ford Lowell and sharing your positive review. See you next time!

September 22, 2025

Robert Keenan is a professional He LISTENS to the customer. Puts himself in their shoes. More

by jfdionne1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Chuck Cote
Sep 23, 2025 -

McGovern Ford at Drum Hill responded

We are glad to hear that Robert provided top-notch support. Thanks for choosing McGovern Ford Lowell!

September 20, 2025

very helpful, polite and professional. Top level communication from mfg to dealership delivery. Good job by sales and service. More

by pfcoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Joseph Cullinan, Gail Lombard, Chuck Cote, Casey Bell
Sep 23, 2025 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell and for sharing your appreciation for our team! Your feedback means the world to us!

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