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McGovern Ford at Drum Hill

Lowell, MA

4.9
430 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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430 Reviews of McGovern Ford at Drum Hill

November 20, 2024

Great experience working with Brian in the service department. Truck was towed into the shop. Repair turned out to be extensive and pricy. He worked with my extended warranty to company to get parts a More

by devinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 20, 2024 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with Brian and the McGovern Ford Lowell service team! We're glad to hear that everything was handled professionally and efficiently. We appreciate your feedback, and we're here if you need anything in the future!

November 18, 2024

Very easy to purchase a vehicle. Robert was very honest and dedicated a lot of time to explain everything. More

by erik31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Chuck Cote
Report | Print
Nov 19, 2024 -

McGovern Ford at Drum Hill responded

Erik, we're delighted to hear that Robert made your vehicle purchase easy and informative at McGovern Ford Lowell. Thanks for sharing your experience with us!

November 16, 2024

I would say it's about the people who work there, a good experience. Especially my contact Carlos Borges 10+ More

by w2653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Nov 18, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos and the team at McGovern Ford Lowell provided you with a great experience! Thank you for sharing your feedback, and we look forward to serving you again in the future.

November 12, 2024

Carlos at McGovern was wonderful to deal with and the service dept was great and fixed the issue! More

by Darusso61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Nov 13, 2024 -

McGovern Ford at Drum Hill responded

Thank you for leaving McGovern Ford Lowell a five-star review! We are so glad that Carlos and our team were a pleasure to work with.

November 11, 2024

Robert was amazing, very thorough he did an amazing job very kind and mindful not pushy or over bearing, overall great guy!!! More

by play4keeps32
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Report | Print
Nov 19, 2024 -

McGovern Ford at Drum Hill responded

Harry, we're delighted to hear that Robert made your experience at McGovern Ford Lowell so positive and seamless. We appreciate your feedback and look forward to assisting you with future needs! Thank you for taking the time to post your review! We will always try harder to provide a 5-star experience.

November 10, 2024

I worked with Robert and he was informative and knowledgeable about the vehicle I was interested in. He and the rest of the staff that I dealt with were excellent. Best experience I have ever had w More

by rc51sp2.bh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Report | Print
Nov 11, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Robert and the team at McGovern Ford Lowell provided you with such an excellent car-buying experience! Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle.

November 09, 2024

Only thing I can say is that I hate recalls but was treated right by Lisa she went above and beyond to get it done More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Nov 11, 2024 -

McGovern Ford at Drum Hill responded

Kat, we're glad to hear Lisa took great care of you during your visit at McGovern Ford Lowell. We appreciate your patience with the recall process and thank you for sharing this feedback!

November 09, 2024

Good overall service experience right from booking to drop off to pickup . Vehicle was also ready on time More

by Gautam K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 11, 2024 -

McGovern Ford at Drum Hill responded

Gautam, we're delighted to hear that your service experience at McGovern Ford Lowell was smooth and timely. Thank you for choosing us!

November 07, 2024

They are the best Lisa was great with all the info I needed to know More

by Chan.sophar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Nov 07, 2024 -

McGovern Ford at Drum Hill responded

Lisa will appreciate the shout-out! Thank you for the review of McGovern Ford Lowell.

November 07, 2024

McGovern Ford is a great dealership to do Buisness with! This was my second time going through them and I couldn’t be happier! No hard sales, and no pressure. I highly recommend! More

by swanson3311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Report | Print
Nov 07, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that your experience with McGovern Ford Lowell was so positive and pressure-free! Thank you for choosing us again, and we truly appreciate the recommendation. Looking forward to serving you in the future!

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