Back

McGovern Ford at Drum Hill

Lowell, MA

4.9
406 Reviews

1212 Westford St

Lowell, MA

01851

Directions

By Type

406 Reviews of McGovern Ford at Drum Hill

October 31, 2024

Fantastic inventory and great process that makes the whole experience a breeze, would reccomend this dealer to friends and family More

by mahboodroe
Recommend Dealer
Yes
Employees Worked With
Marc Houle
Oct 31, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a smooth experience with us at McGovern Ford Lowell! Thank you for recommending our dealership, and we look forward to assisting your friends and family in the future.

October 27, 2024

Bought a truck from McGovern Ford overall great experience. Robert was fantastic, he listened and made the buying process easy. He was very accommodating to our schedule and offered to help us ou More

by julian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Oct 28, 2024 -

McGovern Ford at Drum Hill responded

Julian, we're delighted to hear that Robert made your truck-buying experience enjoyable at McGovern Ford Lowell. Thank you for sharing your positive feedback! Safe travels in your new vehicle!

October 26, 2024

Our dealings at McGovern Ford was easy! ! We were lucky enough to work with Mark Healy on selecting two trucks for our company. With his wealth of knowledge in his industry helped our compa More

by EMedrzycki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Carter, Gail Lombard, Chuck Cote, Mark Healy
Oct 28, 2024 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with Mark and the team at McGovern Ford Lowell! We're delighted to hear that his expertise was invaluable in helping you select the right trucks for Bostonian Electric & Control Solutions Inc. We appreciate your support and look forward to assisting you again in the future!

October 26, 2024

Very happy with my entire experience at Mcgovern Ford for sales to the financing and everything in between fantastic service More

by randyrosher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Mike Smokler, Scott Carter, Joseph Cullinan, Paul Santiago, Dan Gauthier, Chuck Cote, Corey Stewart, Craig Ramos, Mutaz Mousa
Oct 28, 2024 -

McGovern Ford at Drum Hill responded

Randy, we're delighted to hear that you had a fantastic experience with our team at McGovern Ford Lowell! Thank you for sharing your positive feedback.

October 26, 2024

Smokler was great! I used to own a Lincoln MKX with ventilated seats and he helped me order the best F150 to accommodate that for me! I'm an old cheap guy and I would h More

by The Donald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Carlino , Mike Smokler, Scott Carter, Ken Crowley, Gail Lombard, Chuck Cote, Chris Porter
Oct 28, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Smokler helped you find the perfect Ford F150 at McGovern Ford Lowell! It's great knowing we could accommodate your preferences and make the process smooth. Thanks for choosing us, and enjoy your new ride!

October 23, 2024

Very courteous team and got me right in at my appointment time. Explained everything on their estimate and let me decide what work could be deferred. More

by Majortomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Oct 24, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that our team at McGovern Ford Lowell provided you with courteous service and clear communication. Thank you for sharing your experience!

October 19, 2024

Got in quickly had an oil change. They did a safety check but we're unable to do a sticker as I had a tight schedule and couldn't wait More

by ubettcha13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray
Oct 21, 2024 -

McGovern Ford at Drum Hill responded

We're glad to hear you had a quick and efficient oil change experience at McGovern Ford Lowell! We understand tight schedules can be challenging, so feel free to visit us again when it's convenient for your sticker. Safe travels until then!

October 18, 2024

Excellent Customer Service, Carlos Borges always goes above & beyond when I need service to my vehicle ! More

by zeke16dfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos, Carlos Borges
Oct 18, 2024 -

zeke16dfd responded

Excellent Customer Service, Carlos Borges always goes above and beyond when I need service to my vehicle !

Oct 18, 2024 -

McGovern Ford at Drum Hill responded

We are glad to hear that Carlos has always gone above and beyond for you! Thank you for trusting McGovern Ford Lowell with your automotive needs.

October 18, 2024

Friendly, attentive, completed work as expected and on time. Good price, job well done. Would highly recommend. More

by berns231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 21, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a positive experience with our team at McGovern Ford Lowell! Thank you for recommending us and sharing your feedback. We look forward to serving you in the future!

October 14, 2024

Like the car buying experience. Like the service people. Really dislike the price of the labor charges. $227.00 per hour is way too excessive. I have a Ford Fiesta, Not a Lincoln Na More

by Mr. BlueSky
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in Service (not listed), Marc Houle, Zeke Taveras
Oct 18, 2024 -

McGovern Ford at Drum Hill responded

Hello, we appreciate you taking the time to leave us a review. We strive for the highest customer service and shop our competitors regularly to ensure neither we nor our customers are disadvantaged. We are saddened to hear that this differs from what you experienced with us. Should you have any further questions or concerns, please contact our General Manager, Scott Carter, at 351-500-6005 or via email at scarter@mcgovernauto.com. Thank you.

...
13
...