
McGovern Ford at Drum Hill
Lowell, MA
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418 Reviews of McGovern Ford at Drum Hill
Easy to make appointments and Carlos at the front desk in service area He takes time to come out and to look at the issue and fix the issue with the truck. service area He takes time to come out and to look at the issue and fix the issue with the truck. More
Service dept explains completely the work that needs to be performed. Service is performed in a timely basis. Clean and pleasant atmosphere while waiting for your vehicle be performed. Service is performed in a timely basis. Clean and pleasant atmosphere while waiting for your vehicle More
Everything was quick and easy! No too much pressure for all the dealer the add ons they sometimes try to push. Mentioned buy not pushed No too much pressure for all the dealer the add ons they sometimes try to push. Mentioned buy not pushed More
Service was excellent, I really felt like I was being listened to and appreciated as a customer. No hard sell but plenty of time to talk things over. Plus, my truck came in early! listened to and appreciated as a customer. No hard sell but plenty of time to talk things over. Plus, my truck came in early! More
They were very busy but still slipped me in for service when I had a possible transmission issue. Turned out to be related to a recall and they had me back on the road the next morning. Much faster than I when I had a possible transmission issue. Turned out to be related to a recall and they had me back on the road the next morning. Much faster than I expected. More
Very welcoming kind helpful and always ready to help. .I will always service my transit there. Thanks Mcgovern@drum hill..Kudos Carlos continue doing a great job 👍🏾👍🏾 .I will always service my transit there. Thanks Mcgovern@drum hill..Kudos Carlos continue doing a great job 👍🏾👍🏾 More
We have been impressed with the service department at McGovern Ford. Lisa is a wonderful liaison. She listens to our concerns and explains well. Time estimates are accurate, service done well, and a n McGovern Ford. Lisa is a wonderful liaison. She listens to our concerns and explains well. Time estimates are accurate, service done well, and a nice place to wait, with stocked beverages, is provided. The only problem is the service parking lot is extremely tight for parking the F-250. More
Carlos and the service team were professional and their transparency with my truck issues enabled me to proceed with the best decisions. I look forward to bringing my vehicle here for any future issues. transparency with my truck issues enabled me to proceed with the best decisions. I look forward to bringing my vehicle here for any future issues. More