McGovern Ford at Drum Hill

Great experience working with Derek. Very happy with my purchase. I had researched a few models and test drove two different SUV models which the Derek and I went with the Ford Escape. Very happy with my purchase. I had researched a few models and test drove two different SUV models which the Derek and I went with the Ford Escape. More

I became a customer in August, 2020 when purchasing my first vehicle. Robert came highly recommended from a close friend that I trusted. He was knowledgeable, personable, and transparent. I wasn’t sure wh first vehicle. Robert came highly recommended from a close friend that I trusted. He was knowledgeable, personable, and transparent. I wasn’t sure what vehicle we were looking for, but Robert helped me search Mcgovern’s inventory to search for features I wanted in my new car. Once I found the vehicle I was looking for, the process was quick and painless. With his assistance, I was able to pick up my new vehicle the very next day. I have reached out to Robert a number of times over the last 4 years regarding information about my extended warranty, vehicle features, and upcoming vehicle purchases. Overall, my experience at McGovern was a 10/10, and I will continue to inquire with Robert when in the market for a new vehicle. More

I’ve dealt with Rob in the past and he always is so friendly and he takes the fear out of going to a dealership! You will always have my business! Thank you Rob! friendly and he takes the fear out of going to a dealership! You will always have my business! Thank you Rob! More

This dealership was great—no high-pressure sales tactics, which was a very pleasant surprise. I had the pleasure of working with salesman Rob Keenan. It's hard for me to trust people, especially car salesmen which was a very pleasant surprise. I had the pleasure of working with salesman Rob Keenan. It's hard for me to trust people, especially car salesmen, but I can honestly say that Rob gained my trust. He listened to my needs and never tried to steer me in a different direction. More

Everyone were very professional and helpful in dealing with my service. I was pleased with the extra mile taken on my behave. with my service. I was pleased with the extra mile taken on my behave. More

Dealership was great. Craig was wonderful to work with! Everyone was very pleasant and friendly Craig was wonderful to work with! Everyone was very pleasant and friendly More

Sales man was great made it personal. Everyone was so helpful. Very nice time spent in dealership wasn’t bad Everyone was so helpful. Very nice time spent in dealership wasn’t bad More

I so appreciated the use of the car. Scott Carter is the best!! He and his team took good care of me. Scott Carter is the best!! He and his team took good care of me. More

I recently had the pleasure of working with Rob Keenan at McGovern Ford in Lowell, MA, while searching for a truck. Although I ultimately couldn't find the new truck I wanted and the used one didn’t work out McGovern Ford in Lowell, MA, while searching for a truck. Although I ultimately couldn't find the new truck I wanted and the used one didn’t work out either, I can’t say enough about Rob’s professionalism and attentiveness throughout the process. Rob was always quick to respond to my questions and made sure I was informed without wasting my time. His dedication to customer service really stood out, and I appreciated how he was genuinely interested in helping me find the right vehicle. What impressed me the most is that I had worked with Rob a few years ago when I was looking for a truck, but ended up sticking with my SUV and I remembered him fondly. When it came time to shop again, he was the first person I reached out to. If you’re in the market for a Ford, I highly recommend visiting McGovern Ford in Lowell and asking for Rob! He’s definitely the kind of salesperson that leaves a lasting impression! The kind of guy I will stay in touch for years to come. More

Felt very comfortable here. They were willing to work with me on financing to get me into the car I wanted at a price I felt comfortable with. Very communicative throughout the They were willing to work with me on financing to get me into the car I wanted at a price I felt comfortable with. Very communicative throughout the process of transferring my plates and getting my new car on the road. More