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McGovern Ford at Drum Hill

Lowell, MA

4.9
442 Reviews

1212 Westford St

Lowell, MA

01851

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442 Reviews of McGovern Ford at Drum Hill

September 17, 2024

Great experience with this dealership. Robert did a great job strong client service and attention to detail. More

by Thomas.Fanning
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Sep 18, 2024 -

McGovern Ford at Drum Hill responded

Thomas, we're delighted to hear that Robert provided you with excellent service at McGovern Ford Lowell. Thanks for sharing your positive experience!

September 17, 2024

Robert great salesman , great service, great communicator, did a nice job managing the process - he’s a keeper !!! More

by Thomas.Fanning
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Sep 18, 2024 -

McGovern Ford at Drum Hill responded

Thomas, we're delighted to hear that Robert provided excellent service at McGovern Ford Lowell. Thanks for the fantastic feedback!

September 14, 2024

I was in the market for an EV truck and made my way into McGovern Ford Lowell, Craig and the team made the experience from beginning to end the best car buying experience to date. They provide all the info More

by Craigamac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Carter, Joseph Cullinan, Chuck Cote, Craig Ramos
Sep 16, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Craig and the team at McGovern Ford Lowell made your EV truck buying experience exceptional. Enjoy your new ride, and thank you for recommending us!

September 12, 2024

Roberto was the best, he helped me with the purchase of my car and I highly recommend him. More

by Oliveira07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Sep 12, 2024 -

McGovern Ford at Drum Hill responded

Congratulations on your new car! It's wonderful to hear that Roberto delivered a five-star buying experience. Thanks from us all here at McGovern Ford Lowell!

September 12, 2024

My car broke down on a major highway, 3 hours from home, as I was on my way to a wedding. Brian, in the service department, was a savior!!! He connected me to a towing operation and my car was delivered to More

by George Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Sep 12, 2024 -

McGovern Ford at Drum Hill responded

George, we're so glad to hear that Brian and our service team at McGovern Ford Lowell were able to assist you during such a stressful situation. Thanks for sharing your experience! Safe travels ahead!

September 11, 2024

Good experience overall! I had a 10am appt and my job was done by 1 More

by galljaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Sep 11, 2024 -

McGovern Ford at Drum Hill responded

We're delighted your McGovern Ford Lowell experience was a smooth and timely success!

September 10, 2024

I sent my truck for an inspection sticker and they gave me one Almost right away. Then they checked for recalls, and there was none. Lisa raposa was very polite and got me my truck back right away. More

by Garywackyspaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa raposa
Sep 11, 2024 -

McGovern Ford at Drum Hill responded

Gary, we're glad to hear Lisa and the McGovern Ford Lowell team took great care of you! Thanks for sharing your experience with us.

September 10, 2024

Dealer Rater , Brian was very helpful , with guiding me through , what was done for my 2021 Ford Edge, as it relates to the “ Works maintenance package “ . Also , two or three items , were found by th More

by mleahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian -Service Dept
Sep 10, 2024 -

McGovern Ford at Drum Hill responded

Thanks for sharing your experience, Mike! We're glad to hear Brian and the McGovern Ford Lowell team provided helpful guidance and took care of everything during your appointment. We appreciate your feedback!

September 05, 2024

Brian at front desk was outstanding and Derek in sales was just as great and both so pleasant and informative. More

by kategill77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service desk
Sep 05, 2024 -

McGovern Ford at Drum Hill responded

Kate, we're delighted to hear that Brian and Derek provided outstanding service at McGovern Ford Lowell. Thanks for sharing your positive experience!

September 05, 2024

I was searching for a reliable used vehicle . I met Mike Smokler and he helped me find a vehicle and worked with me to get it fit my budget . More

by TJ Savard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota -Finance dept , Mike Smokler, Rosie Cray, Paul Santiago, Carlos Borges
Sep 05, 2024 -

McGovern Ford at Drum Hill responded

TJ, we're delighted to hear that Mike was able to assist you in finding a reliable vehicle within your budget at McGovern Ford Lowell. Thanks for sharing your experience!

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