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McGovern Ford at Drum Hill

Lowell, MA

4.9
441 Reviews

1212 Westford St

Lowell, MA

01851

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441 Reviews of McGovern Ford at Drum Hill

May 10, 2024

Very nice people easy to book and good comm fast billing all good and easy More

by Cyril.calles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray
May 13, 2024 -

McGovern Ford at Drum Hill responded

We are so happy that our McGovern Ford Lowell team earned your five stars. Thanks, Cyril!

May 09, 2024

I have always had my Focus serviced by McGovern Ford. Thye have great service writers that take you through what you need. More

by timcosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
May 09, 2024 -

McGovern Ford at Drum Hill responded

We're glad to know you've had consistent positive experiences with our service team at McGovern Ford Lowell. We appreciate your loyalty and look forward to continuing to serve your Focus in the future!

May 08, 2024

Rob, Nick, and all of the other staff involved in our experience at Mcgovern were wonderful! Great to work with, communicated well and offered detailed explanations/answers to questions. More

by maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Chuck Cote, Nicholas Keenan
May 08, 2024 -

McGovern Ford at Drum Hill responded

Maria, it's fantastic to know that Rob, Nick, and the rest of our team at McGovern Ford Lowell provided you with a wonderful experience. We appreciate your feedback!

May 08, 2024

Lisa in Service was great. She kept me informed of the delay in getting parts. More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Raposa
May 08, 2024 -

McGovern Ford at Drum Hill responded

Norm, thank you for sharing your appreciation for Lisa at McGovern Ford Lowell! We're so glad she could keep you up-to-date.

May 06, 2024

Both my sales rep, Nick, and the dealership manager, Paul, were extremely helpful, friendly, and professional. More

by Rmarcotte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago, Nicholas Keenan
May 06, 2024 -

McGovern Ford at Drum Hill responded

It's great to know that Nick and Paul were able to provide you with such a positive experience at McGovern Ford Lowell. Thanks for sharing your feedback!

April 29, 2024

We had an amazing experience at McGovern Ford in Lowell MA. Very impressed with Nick Keenan, honest, helpful, and professional. More

by dungarvan01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Stewart, Nicholas Keenan
Apr 29, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know you had an amazing experience with us at McGovern Ford Lowell, and that Nick Keenan left a positive impression. Thanks for the review!

April 27, 2024

My family has been getting vehicles from here for years now and everyone in this dealership is great More

by Robert D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago, Chuck Cote, Mark Healy
Apr 29, 2024 -

McGovern Ford at Drum Hill responded

Robert, we are so grateful to have earned your family's loyalty here at McGovern Ford Lowell. Thanks for trusting us with your business.

April 26, 2024

I had the pleasure of purchasing my 2024 Ranger Raptor from McGovern Ford of Lowell. We are now a Raptor family and I could not be more pleased with my experience at this dealership. Robert was very atten More

by Kebonney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Scott Carter, Chuck Cote
Apr 29, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that Robert and Scott made your experience at McGovern Ford Lowell a pleasant one. We appreciate the patience you showed during the wait for your Ranger Raptor! Thanks for recommending us and enjoy being part of the Raptor family!

April 24, 2024

Thank you to Robert Keenan and McGovern Ford for making the purchase of our 2019 Chevy Express van so convenient. Robert's follow through was excellent and the experience could not have been more pleasant. More

by tools
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Apr 24, 2024 -

McGovern Ford at Drum Hill responded

We're glad to know that Robert and our team at McGovern Ford Lowell made your Chevy Express van purchase a pleasant experience. We appreciate the positive feedback, thank you!

April 24, 2024

Always a pleasure. Carlos Borges is very knowledgeable, kind and professional. Service is always excellent as well. More

by Maryma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Abigail Alicea, Carlos Borges
Apr 24, 2024 -

McGovern Ford at Drum Hill responded

Maryma, we're delighted to know that Carlos and our team at McGovern Ford Lowell consistently provide you with excellent service. Thanks for your support!

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