McGovern Ford at Drum Hill

Thoughtful, caring, knowledgeable. Brian Frye in service department made a difficult situation tolerable. Besides being a true gentleman, he has a knack for tremendous patience. Afte Brian Frye in service department made a difficult situation tolerable. Besides being a true gentleman, he has a knack for tremendous patience. After another agency ignored my dilemma, suggested that I try McGovern Ford. What a difference and a blessing! More

Rosie, the service manager went out of her way to put me in on there very busy schedule and treated me like I was a family. Her knowledge and expertise is not what can found at other competitions dealershi in on there very busy schedule and treated me like I was a family. Her knowledge and expertise is not what can found at other competitions dealerships. It made for a pleasant customer experience which is not always the case with service work at car dealerships. I will definitely lobby for McGovern Drum Hill Ford for customer service. More

Service on a professional level! And quality work done when promised.I definitely will return for service and purchase. And quality work done when promised.I definitely will return for service and purchase. More

My experience with Drumhill Ford Lowell was excellent as always . My appointment was prompt & accommodating . The waiting area was spacious with work space desks which was very convenient . Rosie Cray was m always . My appointment was prompt & accommodating . The waiting area was spacious with work space desks which was very convenient . Rosie Cray was my service rep and made my visit simply easy & inviting . She sought me out in the waiting area bringing all the paperwork to me & my keys . Will Kenny conversed with me in the showroom & was very friendly . Nice crew over there . I immediately had a long drive after my service appointment & my wheel rotation made the ride smoother than ever . The service & maintenance is awesome at the dealership and I appreciate it, thanks More

Carlos is very helpful and always pleasant. Knowledgeable because he’s been there so long. Knowledgeable because he’s been there so long. More

She’s so nice, fun person to have a conversation with and her pretty smile, and good soft hands it was a great experience having her to attend to customers her pretty smile, and good soft hands it was a great experience having her to attend to customers More

Our salesman Robert was the best of the best. From the moment we emailed the dealership with interest in the van we saw online till the day we picked up our van, Robert was consistently checking From the moment we emailed the dealership with interest in the van we saw online till the day we picked up our van, Robert was consistently checking in and ensuring we received the best service. He honestly made buying our first work van such an easy experience. More

Always great service with Carlos, thank you , have never had a bad experience wil always go back had a bad experience wil always go back More

Robert was very easy to deal with, no pressure on sale at all. All the managers were very nice and helpful through this transaction. Also it was quick and easy. all. All the managers were very nice and helpful through this transaction. Also it was quick and easy. More

Great service and open conversation aboit the purchase. I bought a truck and they had a plow installed, no problem. They have even tried to help with an issue my daughter had with another McGovern Group de I bought a truck and they had a plow installed, no problem. They have even tried to help with an issue my daughter had with another McGovern Group dealership. More