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McGovern Ford at Drum Hill

Lowell, MA

4.9
406 Reviews

1212 Westford St

Lowell, MA

01851

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406 Reviews of McGovern Ford at Drum Hill

January 17, 2025

I was looking to sell my Jeep Wranler and I decided to stop by McGovern Ford in Lowell. When I walked in I was promptly greeted by Rob Keenan who was more than happy to get the appraisal process set up fo More

by Smitty20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Fanning and Anthony Carlino, Robert Keenan
Jan 20, 2025 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell to sell your Jeep Wrangler! We're delighted that Rob, Anthony, and Trevor made the process smooth and enjoyable. We appreciate your kind words and look forward to assisting you again in the future!

January 16, 2025

McGovan Ford in Lowell is by far the best dealership I have been to People are great I love how they tell you exactly what’s going on Carlos was awesome Craig the salesman is the best They are the ones is More

by cookielady716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Craig Ramos, Carlos Borges
Jan 16, 2025 -

McGovern Ford at Drum Hill responded

Thank you for the fantastic feedback! We're delighted to hear that Carlos, Craig, and the rest of our team at McGovern Ford Lowell made your experience so positive. We look forward to seeing you again soon!

January 16, 2025

Very quick service, good quality, and team provided updates while I waited. Lisa was great and helped me get my inspections done while my tires were rotated. More

by carpenter.tyler10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 16, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Lisa and the team at McGovern Ford Lowell provided you with quick service and kept you updated throughout your visit, Tyler. Thank you for choosing us, we appreciate your feedback!

January 16, 2025

McGovern dealership and Robert Keenan in particular were very professional and courteous to me in my search for a new vehicle. Robert was very knowledgeable and organized. He tried very hard to come up with More

by fran.hachey505
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Jan 17, 2025 -

McGovern Ford at Drum Hill responded

Thank you for the kind words about Robert and our team at McGovern Ford Lowell! We're glad to hear that he provided professional service during your vehicle search. We appreciate your recommendation, and hope we can assist you in finding the perfect match next time!

January 11, 2025

As usual, excellent service and attention. Lisa could manage to find a transportation to drop me off at work and pick me up once the service was done in no time. Really convenient! More

by gabriel lainez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Abigail Alicea
Jan 13, 2025 -

McGovern Ford at Drum Hill responded

Gabriel, we're delighted to hear that Lisa and the McGovern Ford Lowell team provided such convenient service for you. Thank you for sharing your experience!

January 10, 2025

Prompt and professional service on a saturday afternoon. May book my future appointments in saturdays to experience phenomenal and quicker service More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Jan 10, 2025 -

McGovern Ford at Drum Hill responded

Anthony, we're delighted to hear that you had a great experience with our Saturday service at McGovern Ford Lowell! We look forward to welcoming you back for future appointments.

January 09, 2025

I have bought several vehicles from McGovern Ford, and this dealership is the only place for me. The Service department is excellent and staff there are very professional. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Santiago , Carlos Borges
Jan 10, 2025 -

McGovern Ford at Drum Hill responded

Steve, we're delighted to hear that McGovern Ford Lowell has been your go-to dealership! Thank you for trusting us with your vehicle needs and appreciating our service team's professionalism. We look forward to serving you again in the future!

January 05, 2025

Excellent service. I will be back for my future service needs. The professional was exceptional. More

by RFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Jan 06, 2025 -

McGovern Ford at Drum Hill responded

Thanks so much for your review. We look forward to your next visit to McGovern Ford Lowell!

January 04, 2025

No complaints good service in and out and well done! Kept well informed by Carlos! More

by Cazzie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Jan 06, 2025 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with the McGovern Ford Lowell team. Carlos will appreciate the shoutout! See you next time!

January 02, 2025

Sorry to say I am disappointed with the work done related to a recall inspection of the door arms. The molding on the driver side is no longer flush, it sticks out. I have not checked the passenger side ye More

by ptstarr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 03, 2025 -

McGovern Ford at Drum Hill responded

We're sorry to hear about your experience with the recall inspection at McGovern Ford Lowell. Please reach out to our team so we can address this issue and ensure everything is resolved to your satisfaction. Thank you for bringing it to our attention!

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