
McGovern Ford at Drum Hill
Lowell, MA
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406 Reviews of McGovern Ford at Drum Hill
Had a very pleasant meeting with Robert. He's professional, knowledgeable, respectful and treats you like family. I highly recommend him to help you find the best vehicle for you. He's professional, knowledgeable, respectful and treats you like family. I highly recommend him to help you find the best vehicle for you. More
I scheduled a mobile appointment and after 2 hours past that time scheduled I contacted the dealership. They stated trouble with mobile van then promised they would be there shortly, waited another 3 hour that time scheduled I contacted the dealership. They stated trouble with mobile van then promised they would be there shortly, waited another 3 hours and called and told them that I would pick up the part and did the job myself. The next day I did a Google search for the part from Ford and it was $100 cheaper than the dealership charged me, very disappointed! More
Had my first auto service at McGovern, and Brian made the experience seamless and stress-free. He was professional, knowledgeable, and ensured everything was taken care of promptly. Excellent service and att experience seamless and stress-free. He was professional, knowledgeable, and ensured everything was taken care of promptly. Excellent service and attention to detail—highly recommend! More
Very respectful polite. they don't try to sell anything that you don't need. Highly recommend for you auto repairs they don't try to sell anything that you don't need. Highly recommend for you auto repairs More
I am extremely happy with service I received. As always Carlos is wonderful I always ask for him, he is definitely an Asset to McGovern Ford. As always Carlos is wonderful I always ask for him, he is definitely an Asset to McGovern Ford. More
I called on Monday to make a service appointment was given a Thursday morning appointment ar 8 am..service completed and was back in the race in as little as one hour... given a Thursday morning appointment ar 8 am..service completed and was back in the race in as little as one hour... More
friendly service interaction every thing went smoothly oil change tire rotation explained to me what was going to be done and if anything was wrong with the vehicle I would be notified oil change tire rotation explained to me what was going to be done and if anything was wrong with the vehicle I would be notified More
Scott Carters team in Service, and in Sales are tremendous, they real take care of me as a customer, there is not one dealership out there like McGovern Ford of Lowell , I have had about 6-7 of my tremendous, they real take care of me as a customer, there is not one dealership out there like McGovern Ford of Lowell , I have had about 6-7 of my family and friend in here to buy cars , Rosie is a great Service manager and Lisa does a great job of getting me in and out , helped me order a new part and scheduled me for it when it comes in , Thank You Mr. Scott Carter and McGovern Ford of Lowell ! More