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65 Reviews of McGovern Honda - Service Center
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May 24, 2024
Ryan was my service representative. He is very professional and great at his job. Thanks again for all his help and making my service experience very pleasant. He is very professional and great at his job. Thanks again for all his help and making my service experience very pleasant. More
by Jkwong70
Employees Worked With
Helpful May 23, 2024
I usually refrain from leaving bad reviews, but my recent experiences with McGovern in Everett, MA, compel me to speak out. This is my second unpleasant encounter with their customer service, specific recent experiences with McGovern in Everett, MA, compel me to speak out. This is my second unpleasant encounter with their customer service, specifically with Service Advisor Mr. Morganelli. Three months ago, I visited McGovern for a service on my vehicle. I felt the customer service from Mr. Morganelli was rude, but I decided not to leave a bad review, thinking everyone has a bad day. Unfortunately, today's visit was no different. Mr. Morganelli was again unprofessional and dismissive. Given these repeated negative experiences, I have decided this will be my last visit to McGovern. The poor customer service from this particular advisor is unacceptable, and I would not recommend this location to others. More
by scarlosjazz
Employees Worked With
Matthew Morganelli
May 23, 2024
Is con enience located to my neighbors, also the person help me to schedule my appointment was very polite, and help me to accommodate my time. The person made my service was kind to understand my son requ help me to schedule my appointment was very polite, and help me to accommodate my time. The person made my service was kind to understand my son request. More
by isabel6757
Employees Worked With
May 22, 2024
I will recommend you to friends and families. You treat customers like family and explain everything and give discounts if it’s possible. You treat customers like family and explain everything and give discounts if it’s possible. More
by Mary Desrosiers
Employees Worked With
Robert Gazza
May 18, 2024
Went in today for an oil change. Was in and out in about a hour! Customer service was amazing, they were really nice and professional from the second I walked in. The front desk mana Was in and out in about a hour! Customer service was amazing, they were really nice and professional from the second I walked in. The front desk manager was very helpful and answered all the questions I had about my car. If you have a Honda or any other type of vehicle, I highly recommend this location!! I Will be bringing my car here for all its service needs and more! More
by Melaniemonge23
May 15, 2024
Bobby was my Service Advisor on 5/15/24 and had a wonderful experience, he explained everything in detail what my Ridgeline need it and made me feel at ease when I left the dealership. He even got wonderful experience, he explained everything in detail what my Ridgeline need it and made me feel at ease when I left the dealership. He even got me a loaner so that I can pick my kids from school and not worry. Thank You Bobby for going above and beyond. P. S. He even helped me carry stuff out of my truck. More
by Robgrafals
Employees Worked With
Bobby
May 14, 2024
Excellent . Very accommodating and efficient. Would r recommend.. I really appreciate the friendly service. Thank ypu Very accommodating and efficient. Would r recommend.. I really appreciate the friendly service. Thank ypu More
by Ambaden
