
McGovern Hyundai Rt 2
Leominster, MA
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2,968 Reviews of McGovern Hyundai Rt 2
This is the fourth new car we have purchased from Route 2 Hyundai. Although I was anxious that our usual sales rep was no longer with the dealer, Jason made us feel right at home. My wife and I were allowed Hyundai. Although I was anxious that our usual sales rep was no longer with the dealer, Jason made us feel right at home. My wife and I were allowed to test drive our vehicle alone since we are known good customers and like to put it through its paces without someone looking over our shoulders. The negotiation went smoothly and we are quite pleased with the new Tuscon we left with. We got good value for our Santa Fe and were able to leave with lower payments than we started with, and better gas mileage to boot. We have been coming to this dealer for 10 years now and have never been disappointed with the service we have recieved there.Jesse always took good care of our cars. I can't wait to get the shirt Gino promised and look forward to the drawing for the 12K next week. I'll probably be back in two years for another new car right here. Thanks for the good experience. More
We came to the dealership thinking we were going to purchase an Elantra. I had never seen a Veloster before but the second I saw it I knew it was my car! Jermaine was extremely knowledgeable and help purchase an Elantra. I had never seen a Veloster before but the second I saw it I knew it was my car! Jermaine was extremely knowledgeable and helpful during the test drive and afterwards as he walked me through the many options in the car, signed me up for MyHyundai.com, BlueLink, etc. We will definitely purchase a car from Jermaine again in the future. Thank you! More
Patrick was not pushy or aggressive. He was knowledgable and friendly. He was polite and took time to go over everything thoroughly, sometimes twice, which was nice because it was my first time buying a new and friendly. He was polite and took time to go over everything thoroughly, sometimes twice, which was nice because it was my first time buying a new car. While shopping for a new car I met several salespeople, none of which could compare to Patrick. More
My wife and I stopped in around 2:00pm on a Saturday My wife and I stopped in around 2:00pm on a Saturday afternoon to just look at a cross-over vehicle. Emerald Ralston greeted us as we got out of My wife and I stopped in around 2:00pm on a Saturday afternoon to just look at a cross-over vehicle. Emerald Ralston greeted us as we got out of our car and asked what we would like to see. We told her and within 20 minutes we were test driving a Veracruz. This model was exactly what we were looking for including color, style and leather seats. This was also the ONLY Veracruz on the lot. Emerald had our old car reviewed and within 20 minutes was making us an offer on the new car. We told her that we were only looking today and we would get back to her in a few days. As we were backing out of the parking lot, Emerald came out of the store and knocked on our window. Emerald made us a offer that we could not refuse. Emerald met us at the store on Sunday at 12:00 noon and we drove off the lot in our new Veracruz at 12:30. Doug Cringan More
Very pleased with our experience, great staff and very personable. Got a great deal and in our cars very quickly. Adam was awsome to work with. Would reccomend this dealership to any one. personable. Got a great deal and in our cars very quickly. Adam was awsome to work with. Would reccomend this dealership to any one. More
This is, by far, the best experience I've had purchasing a vehicle. And, I've bought many cars in my lifetime. "Johnny C" was pleasant, patient and knowledgeable about what Rte 2 Hyundai had to offer an a vehicle. And, I've bought many cars in my lifetime. "Johnny C" was pleasant, patient and knowledgeable about what Rte 2 Hyundai had to offer and was great in helping me narrow down my choice of vehicle. Everyone I dealt with at the dealership was pleasant and helpful. I have and will continue to recommend Rte 2 Hyundai to everyone I know who is looking to purchase a car. Thank you so much for making an otherwise stressful experience one that was actually enjoyable. Would definitely be back to purchase another car at Rte 2 Hyundai. More
This was the easiest and friendlist car buying experience I have every had. They were great to work work and I felt no pressure to buy or commit to something I didn't want. My sales assoicate though new was I have every had. They were great to work work and I felt no pressure to buy or commit to something I didn't want. My sales assoicate though new was very helpful and knowledgeable. If she didn't have an answer she quickly found it. Kevin in finance was also very helpful and easy to work with. More
This dealership reinforced every negative perception of car dealers I've ever heard. I went to them because of their location near my work. I wanted to buy local. Talked to the car salesman, who seemed n car dealers I've ever heard. I went to them because of their location near my work. I wanted to buy local. Talked to the car salesman, who seemed nice. I wasn't ready to buy then (April) but told him I'd be back when I was ready. Last week I was, and went back to him specifically. Never talked to another salesman or dealer. Made an offer, they made a counteroffer. Told me I had until the end of the day to think it over. I asked about a new model I hadn't driven earlier, and he called me with price information at 3PM. Restated the pricing on the other car. At 6PM I called and said I was coming in to write the deal. That's when everything started to change. The original price was no good any more. Additional fees got added on. They flatly refused to honor the price they had quoted me. The reason? 'The whims of the manager'. Really. That's what I was told. I walked out. These guys are obviously bottom feeders that could care less about selling a car if they can't screw the customer. UPDATE: I've now noticed that the dealer has posted several comments, including questioning my integrity and inferring that I must be from another dealer. This is NOT true, I was, and am, a legitimate customer. They also indicate that I left the dealership and came back a week later to try and buy the car. Also untrue. This all happened over the course of 3 hours on the same day, as I detail in my rating. Finally, the manager indicates I never contacted him. Also untrue. I tried on several occasions to contact him, but he was never 'available', I was not allowed to hold for him, and he could not be paged. More
I went in just to look at a car and walked out with a new to me car. Zack took what I was looking for and found a perfect match. He then was able to create an amazing deal for me. I plan to go back for all o to me car. Zack took what I was looking for and found a perfect match. He then was able to create an amazing deal for me. I plan to go back for all of my new cars and have told my friends and co workers looking for cars to go here. More
When I wanted to purchase a new vehicle I went to Johnny Chiaravalle because he was so helpful to my husband the previous year. Johnny was great. I was interested in 3 vehicles and he took through all of Chiaravalle because he was so helpful to my husband the previous year. Johnny was great. I was interested in 3 vehicles and he took through all of them, answered all my questions, was very well informed. I asked him some new questions he hadn't heard before and he got me the answers very promptly - within minutes! I told him my priorities and Johnny helped me to pick the vehicle that was just right for me. He was very patient, and he has a great sense of humor! He walked me through all the purchase options including leasing and aiding me in making the decision that was right for me. Just a lovely man. We will go to Johnny again for our next purchase. He's the best! More