
McGovern Hyundai of Brockton
Brockton, MA
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639 Reviews of McGovern Hyundai of Brockton
Richard answered all my questions, helped me understand everything I was not completely clear about, and offered me the best discount available for the work I was having done on my car. everything I was not completely clear about, and offered me the best discount available for the work I was having done on my car. More
I have never had an easier buying experience in my life. Both Peter Higgins and Steve Conrad made my choice of a new 2012 Elantra an easy one. After test driving both the Sonata and the Elantra with Peter I Both Peter Higgins and Steve Conrad made my choice of a new 2012 Elantra an easy one. After test driving both the Sonata and the Elantra with Peter I chose the Elantra. I received a fair offer on my trade in and working with sales management and finance was a breeze. When I returned to pick up my car, Steve handled the delivery process very professionally. He answered all my questions and took the time to completely go over all the features of the Elantra and even set up my Blue Tooth for me. The dealership is very clean and I look forward to returning for scheduled service. The first free oil change and the unlimited free car washes are well appreciated. I would highly suggest that anyone who is looking for a new Hyundai visit Bernardi. More
Excellent service and friendliness - they went out of their way to assure I was assisted quickly and cordially! There was no pressure to close a "deal" and that was a refreshing nuance in the car busine their way to assure I was assisted quickly and cordially! There was no pressure to close a "deal" and that was a refreshing nuance in the car business. Because of their customer rapport buying a car from them was an ease! Great dealership and great people! More
The service from the beginning was exceptional when we first bought our Tucson in August. Bobby was very helpful and even stayed with us after the showroom had closed to explain all of the features of the first bought our Tucson in August. Bobby was very helpful and even stayed with us after the showroom had closed to explain all of the features of the car. Richard Pearson always greets me with a smile when I show up for my weekly car wash and answers any questions that I might have as well. I have continued to have my service at Bernardi and they even gave me a token for lunch while my car had an oil changetire rotation. Overall, Good Service, Great Showroom, Personable employees.... Fantastic!!! Cheryll Gagnon More
Jeffery warmly greeted me at door and he promised my oil change would be done in the allotted timeframe. Not only was the oil changed but got a complementary car wash. Thanks again. change would be done in the allotted timeframe. Not only was the oil changed but got a complementary car wash. Thanks again. More
This has been the second time I went to this dealer and, I have nothing but good things to say about this place. They make you feel welcome, always asking if there is something they can do to help awhile yo I have nothing but good things to say about this place. They make you feel welcome, always asking if there is something they can do to help awhile you waiting for the service(even hooked me up with a meal, nice!) Richard Pearson was the employee the help me today, did a great job. Definitely going back. As a matter of fact, going there soon for some service. I recommend this dealer for sure. More
I brought my 2011 Santa Fe in for an oil change and tire rotation. I was greeted by Richard Pearson who was very friendly & courteous. I told Richard that I was using coolant/antifreeze. I told him that I rotation. I was greeted by Richard Pearson who was very friendly & courteous. I told Richard that I was using coolant/antifreeze. I told him that I first noticed this in November and brought it in to be checked out. The service dept. found no leaks, topped off the overflow container and told me to bring it back if the problem continues. Richard called me a couple of hours later to tell me that they found a leak but had to order the part and they would have to keep the car overnight. I asked him about a loaner so that I could get home. He told me they only have rentals through Enterprise. I told him I didn't want to pay for a rental. He called me back after speaking with his manager. He told me that his manager authorized a rental at no cost to me. He called me the next day to let me know that my car was ready and to drive the rental to the dealership and he would take care of it. The entire experience was efficient and pleasant; my cost was what I expected. This evening I went to check my credit card and noticed a charge pending from Enterprise. Needless to say I was upset. I called Richard who explained to me that the charge read pending and not posted and that it is Company policy to put it through as a pending charge. It should be removed in a few days. He told me and repeated several times to call him next week if the charge is still on my account and he will take care of it. I am very pleased with the attention that I have received from Richard and Bernardi Hyundai. They even washed and vacuum the car for me!!! Jim Kilcoyne More
Always prompt and friendly. Dealt with Richard many times. always a pleasure.He knows me by sight, and knows why I am there. I don't even have to ask. Love that from a service department. times. always a pleasure.He knows me by sight, and knows why I am there. I don't even have to ask. Love that from a service department. More
Peter renewed my faith in car salespersons; he was knowledgable without being pushy. I knew what I was looking for before I came in, but he clarified my vision and had some very helpful advice. He knowledgable without being pushy. I knew what I was looking for before I came in, but he clarified my vision and had some very helpful advice. He is a definite asset to your organization---and I was his first customer when he started with Bernardi in November. More
I went to this dealership with specifics in mind. I was greeted by Tom and I told him what we were thinking regarding car, price etc. We sat for a moment he took my specifics down and due to the fact that greeted by Tom and I told him what we were thinking regarding car, price etc. We sat for a moment he took my specifics down and due to the fact that I was interested in the lease advertisement he said "before I waste any of your time" lets have the business office make sure you will qualify for the offer. At first I was a little taken back but it was the best thing he did. We immediately new that we did qualify and now it was just finding the "perfect" car and that was easy. Patrick Coffey the sales manager came over with his first offer and I indicated to him my budget and he made it work. No haggling. No long hours of deal haggling. My experience was great and I would not hesitate to recommend the dealership, Tom or Patrick. Tom is very relaxed and not pushy. He listened and made my experience great. By the way, the day we wanted to pick up our car Tom was off and he delivered it to my home. Where do you get that service these days. More