McGrath Acura of Downtown Chicago

Called last minute for an oil change and Joe got me in. As usual, the service was prompt and friendly. It helps that I didn’t have to pay for a repair. The waiting area was clean and comfortable. The se As usual, the service was prompt and friendly. It helps that I didn’t have to pay for a repair. The waiting area was clean and comfortable. The service was quick and easy. Thanks, Joe! More

Stephanie, my service advisor always provides excellent service. Quick, efficient and friendly service is what I always receive. service. Quick, efficient and friendly service is what I always receive. More

The serivice advisors and managers are extremely nice, got my car done in a very timely manner got my car done in a very timely manner More

This dealership takes the time to go over questions and break things down. Keep staying genuine and continue to help your customers. break things down. Keep staying genuine and continue to help your customers. More

The whole staff at McGrath Acura was quite diligent. Attention to detail and transparency are among their keystone attributes. It was a pleasure to work with Marc. He kept me updated. Attention to detail and transparency are among their keystone attributes. It was a pleasure to work with Marc. He kept me updated. More

I had a great experience the sales rep guillermo made it seamless and comfortable I am definitely going to stay with acura as a customer seamless and comfortable I am definitely going to stay with acura as a customer More

The Car buying experience is superb with no pressure but what makes the difference is the Service department and Service Advisors. Stephanie is my advisor and she has my best interests in mind at all times. what makes the difference is the Service department and Service Advisors. Stephanie is my advisor and she has my best interests in mind at all times. Thanks for everything. It is always a pleasant time when I have to visit for maintenance. More

Will never take my car there again was told I needed a new timing belt when I took it to get replaced after 2 weeks car started to make a knocking noise so I took it in again to get looked at they suppose new timing belt when I took it to get replaced after 2 weeks car started to make a knocking noise so I took it in again to get looked at they supposedly fixed 2 days later same noise starting to think I didn’t even need it replaced the car will never be the same will never go there again . More

Always great service. From entry to exit. Ever the helpful, kind staff. Especially the car wash crew. Thank you for your dedication. Everyone. From entry to exit. Ever the helpful, kind staff. Especially the car wash crew. Thank you for your dedication. Everyone. More