McGrath Acura of Morton Grove

I purchased a used car. So pleased with the courtesy, thoroughness, accommodation, and aim for customer satisfaction. No pressure. Nithin and Sergio were professional and gr So pleased with the courtesy, thoroughness, accommodation, and aim for customer satisfaction. No pressure. Nithin and Sergio were professional and great to work with. I'm a happy customer! More

great people and great service here ! nithin was a pleasure to work with. see you soon nithin was a pleasure to work with. see you soon More

Have been leasing vehicles with them for years; however, when I leased my new 2025 RDX they told me they “couldn’t find the key” and promised it Monday. Now Monday- I call them back multiple times and no re when I leased my new 2025 RDX they told me they “couldn’t find the key” and promised it Monday. Now Monday- I call them back multiple times and no response from either the salesman or the sales manager Rony. Producing a second key for any new vehicle is bare minimum which this dealership has failed to do for me. On top of that ghosting my calls when I inquire about the vehicle I’ve just leased. More

Marco, Noonya and the rest of the crew at McGrath were great. No nonsense process, fair deal and a great car. That’s exactly what you want out of a car buying experience. I’d highly recommend them and great. No nonsense process, fair deal and a great car. That’s exactly what you want out of a car buying experience. I’d highly recommend them and I will def be back when it’s time for a new ride. More

Just wanted to send out a message about the great service & treatment I always get from Jason Castronova every time I pull into the service drive at McGrath Acura In Moton Grove. & treatment I always get from Jason Castronova every time I pull into the service drive at McGrath Acura In Moton Grove. More

We negotiated and shook on a price for a used Impreza Thursday evening with Leo and Baker, but were told its inspection hadn't been finished yet, and the car would be held for us at that price. We sai Thursday evening with Leo and Baker, but were told its inspection hadn't been finished yet, and the car would be held for us at that price. We said we would back either Saturday or Monday to finalize the deal, but were told today that the car been sold to someone else. More

Icho was truly wonderful throughout the entire process. Thank you for making everything so effortless and enjoyable. I genuinely appreciate your dedication and support—you’re the best salesman I’ve ever ha Thank you for making everything so effortless and enjoyable. I genuinely appreciate your dedication and support—you’re the best salesman I’ve ever had the pleasure of working with. Love the MDX More

Recently purchased a new RDX; worked with my sales consultant Icho, and Sergio and Reny in management. All were very straight forward and transparent to work with. Thanks all! consultant Icho, and Sergio and Reny in management. All were very straight forward and transparent to work with. Thanks all! More

Knowledgeable sales people who don’t overwhelm. They will work with you on getting close to your expected payment. They will work with you on getting close to your expected payment. More

I really thought I'd be leaving a 5-star review on this place. Sadly, they're just a star or two better than most of the dealerships that can't even respect people that walk in their doors. On 8/3, my son place. Sadly, they're just a star or two better than most of the dealerships that can't even respect people that walk in their doors. On 8/3, my son and I worked with Nate who was heavily assisted by Rony, the sales manager. We really didn't negotiate because we felt we were getting a pretty good deal and paying cash didn't affect the price and we weren't buying into anything extra on a 10 yr old car. While I was given what seemed to be a legit reason to run my credit, a lot of people (including friends that work at dealerships) don't see why this was necessary if we paid cash. Whatever. It's a temporary dip. My son was able to drive the purchased car to get the final few thousand to pay in full. While on the drive, he noticed just a couple things with the car - one being cosmetic for sure that only required a screwdriver to fix. He couldn't locate Rony or Nate, but when he respectfully inquired on a quick fix since it's in his line of sight while driving, he was given a sarcastic 'not our problem' response by the finance guy. Respecting their busy Saturday, I emailed Nate and didn't expect a response until at least Tues. When I didn't get a response, I called Rony. He was NOT the same 'happy to help', 'we take pride in taking care of our customers', 'we're a family owned company that takes care of families' guy that fed us all the lines of comfort the day of the sale. I was a thorn but he agreed to have service take a look at things. I trusted that they would do right after paying $15,000 for the vehicle and that sending my son alone would go well. It did not. He drove nearly an hour only for them to take 10 minutes to look at a few things (that clearly takes longer) to be disrespected (as a young dumb kid) and unwilling to assist with the smallest things but told if he got video for evidence they'd take a better look. No thanks. Our mechanic took care of it - for nothing. Sure we didn't spend the ridiculous extra $5K on the extended warranty but, the money you could've made on MY next purchase and the few friends that are looking, that I WAS going to refer to you? You would've made more.... Would've. We will not be back. You price them well but you do not deliver what other McGrath dealerships do. More