McGrath Arlington Kia

Had agreed to a payment via text , we got there and the payment had gone up, after back and forth they finally agreed to the first payment we had agreed on. They had to get the car from another dealer so w payment had gone up, after back and forth they finally agreed to the first payment we had agreed on. They had to get the car from another dealer so we waited a week to get it. We had asked if they could call the other dealer to ask if the front plate bracket was installed and if it hadn’t to not do it, which I don’t think they did, they offered to remove it and plug it which we agreed on. At the time of pick up , we inspected the vehicle and found that the front bumper area where the plate bracket went was cracked and damaged. Dealership agreed to repair it but they were FORCING us to take delivery, we said no and they kept being very very pushy. They made it seem like they were doing us a favor by repairing the vehicle that was damaged, mind you this was a brand new vehicle. We finally agreed for them to pick it up to get it repaired and we would pick it up, I did one more time all through and guess what we found more damage on the tailgate, so we decided to walk away from the deal. We feel like they knew that vehicle had a lot more damage to it which is why they were pushing hard for us to take it off the lot, because once off the lot it’s our problem not theirs. So if you’re buying an EV9 from them white in color with the black top and black and gray interior buyer beware. Their stock is #K20406! More

As both an employee and a customer of McGrath Arlington Kia, I can honestly say this was an amazing experience from start to finish. I recently purchased my 2026 Kia Sportage Hybrid, and it’s my first time Kia, I can honestly say this was an amazing experience from start to finish. I recently purchased my 2026 Kia Sportage Hybrid, and it’s my first time driving a hybrid—I absolutely LOVE it! A huge thank you to our General Manager, Rani, who was incredible to work with. He took the time to help me find the perfect Sportage that fit my budget and needs without any pressure. If you’re in the market for a new or pre-owned Kia, I highly recommend stopping by. I’d be more than happy to personally assist you in finding the right vehicle for you or your family. My goal is to make the process smooth, stress-free, and leave you driving away with a big smile on your face! More

Women Beware, this dealership’s finance department will lead you away from purchasing the GAP insurance you need so they can sell you a commission-based warranty. Once you buy the warranty, you become inel lead you away from purchasing the GAP insurance you need so they can sell you a commission-based warranty. Once you buy the warranty, you become ineligible for their GAP insurance. This shady tactic starts in the finance department which is solely focused on selling inflated warranties to uninformed customers. More

Friendly and not pushy! Great overall experience and Mustafa was very helpful throughout the entire leasing experience! Great overall experience and Mustafa was very helpful throughout the entire leasing experience! More

FYI:After purchasing a 40K vehicle, I was surprised to learn cargo cover is not included. I owned luxury vehicles for about 20 years and It didn't even occur to me the cargo cover would not be inclu learn cargo cover is not included. I owned luxury vehicles for about 20 years and It didn't even occur to me the cargo cover would not be included into my fully loaded Kia Sportage purchase. SALES PERSON: Five stars for Mustafa Abdullah I recently purchased a car from Arlington Kia and the entire process was seamless from start to finish. Mustafa was professional, incredibly helpful, and never made me feel pressured. If you are looking for a stress-free car-buying experience, go see Mustafa Abdullah! More

I bought my third Kia from here. They make car buying simple and fast. Bruce Lyles was great with communication and customer service. My third time working with Chris he is the Sales They make car buying simple and fast. Bruce Lyles was great with communication and customer service. My third time working with Chris he is the Sales Manager always works his magic and gets me the vehicle I want. Has a wonderful personality and great customer service. More

I worked with Bruce Lyles in purchasing a 2027 KIA Sportage. Bruce went out of his way to make the experience seem seamless and painless, plus he found the exact car I was looking for. Thanks Bruce. Sportage. Bruce went out of his way to make the experience seem seamless and painless, plus he found the exact car I was looking for. Thanks Bruce. More

We had the best experience buying a car from Mustafa. He was very professional and efficient. He was very professional and efficient. More

I was happy with the service I received from McGrath Kia in Palatine. Zach did a great job explaining all the features of our new Sportage. in Palatine. Zach did a great job explaining all the features of our new Sportage. More

Excelent dealer. Love Kia. Beautiful communication. Great test drive. A lot of cars to choose. Love Kia. Beautiful communication. Great test drive. A lot of cars to choose. More