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McGrath City Honda

Chicago, IL

4.3
751 Reviews

6720 West Grand Avenue

Chicago, IL

60707

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Showing 751 reviews

April 20, 2021

I now have a 2018 Honda Accord and I really like the car. I didn't have any problems with this dealership and they helped me out a lot especially Jimmy. More

by roscoepaw46d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Apr 27, 2021 -

McGrath City Honda responded

It's awesome to see that you always receive the best service here at McGrath City Honda. Thank you for your trust in us, and enjoy your new vehicle! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 20, 2021

Thanks to Jimmy I have a 2020 Honda Civic. He helped me a lot throughout the whole process and i appreciate that because everything went so smoothe. More

by dodgersgh5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Apr 27, 2021 -

McGrath City Honda responded

Congrats on the new vehicle and thank you for your review of McGrath City Honda! We truly appreciate the feedback and hope to hear from you again with your friends and family! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 20, 2021

Alex was our sales person and he was great. He has great customer service skills. Reza from Finance dept, was excellent. He took his time to go over everything with us.Reza has great customer service skills More

by sehovicjasna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza John, (finance) was excellent. , Alex Siapno
Apr 27, 2021 -

McGrath City Honda responded

Thank you for your five-star review! Our team at McGrath City Honda always strives for the highest standards. We are delighted our professional team made your experience a positive one. Until next time, take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 15, 2021

Hasan was very professional but friendly. He informed me that my car needed some repairs (I visited because a recall notice) but did not push. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasan
Apr 19, 2021 -

McGrath City Honda responded

We appreciate your kind feedback on McGrath City Honda and thank you for taking the time to leave us a review. It's great to know that Hasan took good care of you! Hope to see you next time! Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 11, 2021

Poor service and knowledge about vehicles . False diagnostic wanted to charge for it.. I do not recommend this place bad experience I would never go back to this place. More

by Pere179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa
Apr 14, 2021 -

McGrath City Honda responded

Thank you for taking the time to voice your concerns. Please reach out to Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com, or 773-836-3904 to further discuss your concerns. Thank you and we hope to hear from you promptly.

April 10, 2021

Great service but long wait. Kelly Stieger in service was professional and answered all my questions. I would recommend her. Avoid scheduling appointments during Saturday afternoon. More

by dfunk0923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Stieger
Apr 12, 2021 -

McGrath City Honda responded

Hello there, we're happy that you received excellent service at McGrath City Honda. However, we'd like to apologize for the long wait as we want to help our guests make the right choice. Thank you, and have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 10, 2021

I had wonderful service experience on my 2012 Honda CRV. Bill Miller and Jeremy Sanchez, they are xxxxxxand I recommend them. Thanks guys!!! More

by quenia7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa, Bill Miller, Jeremy Sanchez
April 09, 2021

Jimmy was a big help. Thank you so much for the 2021 Honda CR-V! I am a very happy customer and would definitely recommend this place to my family and friends! More

by Tiff4569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 12, 2021 -

McGrath City Honda responded

Thank you for sharing your experience at McGrath City Honda and the awesome recommendation! Have a wonderful day. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 09, 2021

I love my new Honda CR-V! Thanks jimmy for the great experience. I came in here looking for this vehicle and jimmy make smooth and easy to purchase. More

by Lampy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 12, 2021 -

McGrath City Honda responded

We're elated to hear that we made your visit to McGrath City Honda a success! Thank you, and take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 09, 2021

I for once had a positive experience at a dealership! I bought a Honda CR-V 2021 and love my new car! Thanks jimmy! It was a pleasure doing business jim More

by fred4gt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 12, 2021 -

McGrath City Honda responded

We're happy that we made your visit to McGrath City Honda a positive one. Thank you for giving us a 5-star rating all around! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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