McGrath City Hyundai

Never dealt with such a nightmare from a dealer in my life. The stress this place has put on me on the last 3 weeks has been unreal! So unprofessional and careless people life. The stress this place has put on me on the last 3 weeks has been unreal! So unprofessional and careless people More

Went in for some warranty work. Service Mgr and his team took care of everything. Once again, McGrath City comes through. Service Mgr and his team took care of everything. Once again, McGrath City comes through. More

Good time finishing, and good customer service. Very caring and good service. Very clean waiting area. Very caring and good service. Very clean waiting area. More

I’m still waiting on David Bushy to call me back. I had a problem with my radiator which I mentioned to David when I brought in the car for service and nothing was none about it. I carried it to an i I had a problem with my radiator which I mentioned to David when I brought in the car for service and nothing was none about it. I carried it to an independent auto shop and find out that there was a manufacturer default. Since I’m still under manufacturer warranty’s I call and spoke to David and he said he would call me back to let me know when to carry the car in and that I would have to pay $180 for inspection. It’s been over a month now and no call, I had to Drive to Tinley park to have Family Hyundai do the repairs, which was at no cost to me. Which is very sad, that McGrath is 2 mile from me and I had to drive 30 miles with a car that having issues for it to be fixed. More

The guys were great helping us get the car we wanted, they went up & down to get the best rate. Highly recommend. See ROBERT G. he is an awesome Human being. they went up & down to get the best rate. Highly recommend. See ROBERT G. he is an awesome Human being. More

Very professional and courteous. I had my car back after service in a very short time. I had my car back after service in a very short time. More

They really worked with me to get me the best deal for my personal situation. Robert G. was very helpful the purchase process. Thanks personal situation. Robert G. was very helpful the purchase process. Thanks More

BUYER BEWARE! DEMAND HARD COPIES OF YOUR PAPERWORK SO YOU CAN SEE WHAT THEY ARE ACTUALLY HAVING YOU SIGN! It took almost four hours to buy the car I already k DEMAND HARD COPIES OF YOUR PAPERWORK SO YOU CAN SEE WHAT THEY ARE ACTUALLY HAVING YOU SIGN! It took almost four hours to buy the car I already knew I wanted. They do this to wear down buyers into purchasing their additional warranty & maintenance plans. They use a tablet so customers can’t see everything they are signing for. Once you initial & sign, they scroll through the paperwork on the tablet pointing to where the customer should touch to sign. They gave me a thumb drive, stating my paperwork was on it, but THE BILL OF SALE WAS NOT INCLUDED! They never told me they were selling me three separate policies, & they never pointed it out on the tablet. They give you a thumb drive instead of printed paperwork, so you can’t see the contract until you leave. I am going to attempt to cancel the two “maintenance” services that cost over $2k, but the sales manager told me they need to get paid before they send the contracts to the warranty company. UPDATE: After speaking with the sales manager a second time, he said he would see if he could redo the contract without the warranties via Docusign. He was to call me back in 10 minutes. It's over 18 hours later & still no return call. The warranty company told me to bother the dealership until they send the contracts to them, because I only have 30 days to cancel. I have concerns that they are going to drag it out so I can’t get my money back & then I’ll have to involve my attorney. More

Came in to buy out my lease, Mike was very kind and helpful. They helped us get our plates done and made everything easy. helpful. They helped us get our plates done and made everything easy. More