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356 Reviews of McGrath City Hyundai - Service Center
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January 28, 2012
Christine was extremely friendly and helpful setting up the appointment. Ed was equally as helpful and friendly when I brought the car in for some recalls. the appointment. Ed was equally as helpful and friendly when I brought the car in for some recalls. More
by Freddavis
Employees Worked With
Christine & Ed
January 17, 2012
I had brought in my car to have the Environmental Protection Package applied. They noticed on the initial inspection that I had badly scuffed up one of my rims on a curb and said that they also had Protection Package applied. They noticed on the initial inspection that I had badly scuffed up one of my rims on a curb and said that they also had the company they use to refinish rims coming in to repair a rim for a different customer and asked if I would like him to take a look at mine. I agreed and said to call me with a price. They didn't have any loaner cars left in their pool so they called Enterprise and set up a rental for the day which they paid for. While waiting for Enterprise to come and pick me up, they told me the price to have the rim refinished which I thought was more than fair compared to the cost of the rim. I was called later that day that the EPP was applied and the rim was repaired. The rim looked like new and the car was spotless and shining like the day I drove it off the lot. Fantastic Job. More
by Tempest_Rex
Employees Worked With
Christine and Ed
January 17, 2012
I APPRECIATE THE PATIENCE MISS CHRISTINE,AND EDDIE HAD WITH ME.THEY WERE VERY PROFESSIONAL WITH THERE SERVICE,THEY TOOK TIME TO EXPLAIN IN DETAIL ABOUT MY NEW CAR. THEY EVEN SHOWED CONCERNS AFTER I LEFT, WITH ME.THEY WERE VERY PROFESSIONAL WITH THERE SERVICE,THEY TOOK TIME TO EXPLAIN IN DETAIL ABOUT MY NEW CAR. THEY EVEN SHOWED CONCERNS AFTER I LEFT,BY CHECKING TO SEE IF I WAS A HAPPY CUSTOMER BY PHONE.THANKS AND I'M VERY HAPPY. More
by chillwill8
Employees Worked With
christine and eddie
January 16, 2012
I had an issue with my 2010 Hyundai Sonata GLS. My Car I had an issue with my 2010 Hyundai Sonata GLS. My Car would not start and I had it towed to Mcgrath Hyundai on 1/9/12. I called the dealership and I had an issue with my 2010 Hyundai Sonata GLS. My Car would not start and I had it towed to Mcgrath Hyundai on 1/9/12. I called the dealership and Christine was very friendly and accommadating,she made sure my car was serviced in an efficient and timely manner. She called me several times to update me and also worked to get me a loaner car the same day. My Car needed a new starter and was ready at 10:00 A:M the following morning. I came away very impressed with the service department at Mcgrath Hyundai. More
by shamrockm
Employees Worked With
Christine
January 08, 2012
Car broke down. Called them up. Gave me great advice. Helped me through the whole process. Reminded me of my Roadside assistance. Car was towed to McGraff Dealership. Car fixed and returned next day. No Helped me through the whole process. Reminded me of my Roadside assistance. Car was towed to McGraff Dealership. Car fixed and returned next day. No Hazzels, plenty of patience, no pressure and covered by my warranty. Absoulety no out of pocket expenses. Thank you very much. This is the second car I have bought from them and couldn't be more satisfied. Thank you Christine and Ed always. Karen U. More
by coolmadness
Employees Worked With
Christine and Ed
January 04, 2012
Great job with customer service, 100% for Christine and Ed.Great team work. The customer service that is given by these two associates will definitely keep the consumer coming back!! I did have a bad e Ed.Great team work. The customer service that is given by these two associates will definitely keep the consumer coming back!! I did have a bad experience with a sales person Kissy last year and I was not going to return to Mcgrath!I was told that Kissy was no longer with the company and decided to give Mcgrath another chance and now I'm very glad I did. With Christine and Ed's honesty, knowledge,professionalism and courtesy, they are definitely an asset to Mcgrath and I will continue purchasing and recommending Mcgrath to friends and family. These two make you feel like family. Chrsitne and Ed went out of their way to help me retify a problem with my automatic start until the issue was resolved. Mcgrath, you did a great job going forward with a better team. Thank you, C. Heatley More
by cboopie49
Employees Worked With
Christine and Ed
December 20, 2011
This is the friendliest auto dealership I have ever been to.I tell all my friends this is the place to go for anything.I get all my service done there and always will. to.I tell all my friends this is the place to go for anything.I get all my service done there and always will. More
by dlito
Employees Worked With
Ed,Christine,Shelly,Dom,Frank and Nick
December 12, 2011
These guys really listen to what you need done, and check everything! They are a really good staff and will recommend them to anybody. I go there all the time for service because I know they will take care o everything! They are a really good staff and will recommend them to anybody. I go there all the time for service because I know they will take care of me and my service needs! More
by LDH86
Employees Worked With
Christine, Ed
December 09, 2011
Wow! These guys are the best around town when it comes to customer service! I am always there and I'm sure they can be annoyed by me always coming around, I'm always bringing around the two sonatas, a 2011 S customer service! I am always there and I'm sure they can be annoyed by me always coming around, I'm always bringing around the two sonatas, a 2011 Sonata Hybrid and a 2012 Sonata SE both silver by the way, so this gives you a better idea of who I am. You guys are the best, no other dealership has come to being as close to you guys when it comes to customer service, my car always leaves cleaner than when I first bring it in for let's say an oil change, warranty work, car wash, or whatever. I would totally recommend these guys because they know what they are doing, them and the whole crew. Because of your great customer services, I've been recommending people to you guys for service. Sincerely, Francisco J Christian L More
by bschoolchris
Employees Worked With
Shelly, Chris, Eddie.
December 06, 2011
You are greeted the moment you pull up to the service doors. While the staff at McGrath are taking care of you, you have there undivided attention, this is very important. Christine and Shelly made sure doors. While the staff at McGrath are taking care of you, you have there undivided attention, this is very important. Christine and Shelly made sure that I was comfortable in explaining my situation so that I would receive the service I thought I needed. I was walked to the customer waiting area and was shown where the complimentary coffee was located and told the amount of time that I would be waiting. My vehicle wash washed before it went for service(without my having to ask, nothing better than driving a clean car!!!) Upon completion of my servive Christine came and got me from the waiting room and explained what was done with the car and the balance what was due and why. The time I was there was less than I was told. All in all, as much as waiting could be, McGrath and the staff make you feel as comfortable as possible while there!!! More
by coachjeff23
Employees Worked With
Christine & Shelly
