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McGrath City Hyundai - Service Center

Chicago, IL

3.2
356 Reviews

356 Reviews of McGrath City Hyundai - Service Center

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January 28, 2012

Christine was extremely friendly and helpful setting up the appointment. Ed was equally as helpful and friendly when I brought the car in for some recalls. More

by Freddavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine & Ed
January 17, 2012

I had brought in my car to have the Environmental Protection Package applied. They noticed on the initial inspection that I had badly scuffed up one of my rims on a curb and said that they also had More

by Tempest_Rex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine and Ed
January 17, 2012

I APPRECIATE THE PATIENCE MISS CHRISTINE,AND EDDIE HAD WITH ME.THEY WERE VERY PROFESSIONAL WITH THERE SERVICE,THEY TOOK TIME TO EXPLAIN IN DETAIL ABOUT MY NEW CAR. THEY EVEN SHOWED CONCERNS AFTER I LEFT, More

by chillwill8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christine and eddie
January 16, 2012

I had an issue with my 2010 Hyundai Sonata GLS. My Car I had an issue with my 2010 Hyundai Sonata GLS. My Car would not start and I had it towed to Mcgrath Hyundai on 1/9/12. I called the dealership and More

by shamrockm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
January 08, 2012

Car broke down. Called them up. Gave me great advice. Helped me through the whole process. Reminded me of my Roadside assistance. Car was towed to McGraff Dealership. Car fixed and returned next day. No More

by coolmadness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine and Ed
January 04, 2012

Great job with customer service, 100% for Christine and Ed.Great team work. The customer service that is given by these two associates will definitely keep the consumer coming back!! I did have a bad e More

by cboopie49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine and Ed
December 20, 2011

This is the friendliest auto dealership I have ever been to.I tell all my friends this is the place to go for anything.I get all my service done there and always will. More

by dlito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed,Christine,Shelly,Dom,Frank and Nick
December 12, 2011

These guys really listen to what you need done, and check everything! They are a really good staff and will recommend them to anybody. I go there all the time for service because I know they will take care o More

by LDH86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine, Ed
Dec 15, 2011 -

McGrath City Hyundai responded

Hi LDH- Thank you for taking the time to post a review! We appreciate your business and your recommendations. Have a happy holiday- we look forward to seeing you for your next service visit! Kind Regards, Allison Schroeder Manager of Client Relations McGrath City Hyundai (773) 889-9090 x3884

December 09, 2011

Wow! These guys are the best around town when it comes to customer service! I am always there and I'm sure they can be annoyed by me always coming around, I'm always bringing around the two sonatas, a 2011 S More

by bschoolchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly, Chris, Eddie.
Dec 15, 2011 -

McGrath City Hyundai responded

Thank you for posting your review! I can assure you that repeat customers are never an annoyance; we value your business and appreciate each and every visit. We hope to be able to provide you with exceptional service on your Sonatas for years to come. Happy Holidays- see you again soon! Visit us online at: http://www.facebook.com/mcgrathcityhyundai http://twitter.com/mcgrath_hyundai Kind Regards, Allison Schroeder Manager of Client Relations McGrath City Hyundai (773) 889-9090 x3884

December 06, 2011

You are greeted the moment you pull up to the service doors. While the staff at McGrath are taking care of you, you have there undivided attention, this is very important. Christine and Shelly made sure More

by coachjeff23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine & Shelly
Dec 15, 2011 -

McGrath City Hyundai responded

Hi Coach, Thank you for taking the time to post your review! We pride ourselves on continuously striving for excellence in customer service and I am glad to hear that you enjoyed your experience with us. We hope to continue to exceed your expectations on future visits and look forward to seeing you next time. Happy Holidays! Kind Regards, Allison Schroeder Manager of Client Relations McGrath City Hyundai (773) 889-9090 x3884