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McGrath City Mazda

Chicago, IL

4.6
643 Reviews

6722 W Grand Ave

Chicago, IL

60707

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Showing 643 reviews

August 09, 2023

Very timely response. Good service. Great communication and helpful staffs. Highly recommend from my side More

by Abiral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, Charity Goldberg
Aug 10, 2023 -

McGrath City Mazda responded

Abiral, your fantastic five star review means the world to our team and services! As it never fails to bring smiles from ear to ear throughout the dealreship! The McGrath City Mazda family looks forward to serving you for years to come!

August 09, 2023

Mark was super helpful, got me a great deal. I didn’t meet Yazmin in person but she was very patient and kind over the phone. More

by helenk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yazmin Gaytan, Mark Szetlak
Aug 10, 2023 -

McGrath City Mazda responded

Helen, we're glad to hear about your excellent five star experience with our team and services during your last visit! Especially when working directly with Mark and Yazmin, they're the absolute best! The McGrath City Mazda family looks forward to serving you for years to come!

August 08, 2023

Great service! Great work! Always ontime or they provide a loaner or shuttle service! Always go to them! More

by Melanie.c.webber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Aug 10, 2023 -

McGrath City Mazda responded

Melanie, we're glad to hear about your five star experience with our team and services! We appreciate you taking the time to share as well! The McGrath City Mazda family looks forward to serving you for years to come!

August 08, 2023

Great from the minute I walked thru the door. . Sean, Mike yazmin Anthony Maggie and Robert All top notch to deal with, …from start to finish More

by Luvmick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Utic, Yazmin Gaytan, Maggie Sitko
Aug 10, 2023 -

McGrath City Mazda responded

Hello, we're overly delighted to hear about your wonderful five star experience during your last visit! Especially when working directly with some of our incredible team members! They're truthfully the best! The McGrath City Mazda family looks forward to serving you for years to come!

August 06, 2023

I recently traded in a vehicle that I’ve services for the past 2 years at McGrath Mazda. They gave me what I deemed fair trade-in value and we came to an agreement on the remaining cost of my new 2023 Mazda More

by Second Mazda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez
Aug 08, 2023 -

McGrath City Mazda responded

Hello, we love to hear stories of this nature! We're glad to hear about your excellent experience with our team and services, during your last visit with us! We appreciate you taking the time to share, as well as your continued loyalty! We're looking forward to the new location as well, as it's coming along great, and excited for our customers to experience it very soon! The McGrath City Mazda family looks forward to serving you for years to come!

August 04, 2023

On point with customer service Estiv with service is very patient With me and very helpful for All my needs for my Mazda More

by J.FIGUEROA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv Bonete *****
Aug 08, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your awesome experience with our team and services regarding your last visit with us! Especially when working directly with some of our incredible team members! The McGrath City Mazda family looks forward to serving you for years to come!

August 04, 2023

The place is understaffed, small, the bathroom was broken. They take longer for the repairs than they claim More

by kevinjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Aug 08, 2023 -

McGrath City Mazda responded

Kevin, our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

August 04, 2023

Everything went very smoothly. Well communication. Friendly and respectful staff. Definitely highly recommend to everyone. More

by helensun628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yazmin Gaytan
Aug 08, 2023 -

McGrath City Mazda responded

Helen, we're glad to hear about your awesome visit with our team and services! Your kind words mean the world, as they always bring smiles from ear to ear throughout the dealership! The McGrath City Mazda family looks forward to serving you for years to come!

August 03, 2023

Todo estuvo bien la persona que nos ayudo siempre se porto muy amable nos ayudó en todo quedamos demasiados contentos con sus servicios muchas gracias. More

by gomezkim86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia Peralta
Aug 03, 2023 -

McGrath City Mazda responded

Hola, estamos encantados de haber recibido su maravillosa experiencia de cinco estrellas con nuestro equipo y servicios. ¡Especialmente cuando se trabaja directamente con algunos de los increíbles miembros de nuestro equipo! ¡Agradecemos que se tome el tiempo para compartir con nosotros! ¡La familia McGrath City Mazda espera su próxima visita pronto!

August 03, 2023

Went in for a routine oil change & turned out my brake squeal was caused by worn pads & rotors. Jordan eased the pain by finding out my pads were under warranty, which is why I'm glad I had this dealer wo More

by Brian Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Joe Borrelli
Aug 03, 2023 -

McGrath City Mazda responded

Brain, we're thrilled to hear about your wonderful visit with Joran, as well as the rest of our awesome team members! We're glad we could assist you in every way possible with you Mazda needs! We appreciate you business and support! The McGrath City Mazda family looks forward to your next visit with us soon!

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