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McGrath Ford Hyundai

Hiawatha, IA

4.3
469 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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469 Reviews of McGrath Ford Hyundai

July 29, 2021

Excellent service. There was a delay in getting parts due to the chip shortage, but Brett was up front about it and gave me information about car rental to help me get through. More

by jfkoch48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 29, 2021 -

McGrath Ford Hyundai responded

Thank you for this! Your business with our store is appreciated and we are always happy to be of service!

July 24, 2021

First time customer with a Ford Performance Vehicle. My Service Advisor, Brett, explained the process and had a senior tech take care of my car which I greatly appreciated. Service went quickly and also re More

by ncflyer60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 26, 2021 -

McGrath Ford Hyundai responded

Thank you for taking a moment to leave us a review! We are always happy to be of service. It was our pleasure to assist and we couldn't be happier that you decided to come to us for your vehicle needs!

July 07, 2021

Great service tech met us as we entered the building and walked us through the process. Great service on our vehicle. I appreciated the video at the end to share the results. More

by TRACIE.52402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Jul 09, 2021 -

McGrath Ford Hyundai responded

We appreciate you taking the time to review us, Tracie! We appreciated your business with our store. We know how stressful a service visit can be and we are always looking for ways to keep everyone on the same page and make sure we're all comfortable. We look forward to working with you again when you need us!

July 05, 2021

Fast, friendly service with great messaging service to keep me informed. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Merck
Jul 09, 2021 -

McGrath Ford Hyundai responded

We are always looking for ways to keep customer visits easy and efficient. Thank you for your business and the great review, John!

June 25, 2021

Brett was very friendly and explained to me what service was done to my car. More

by mclymer039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Admin User
Jun 26, 2021 -

McGrath Ford Hyundai responded

Thanks for the wonderful review! Brett is a great member of our team and is a customer favorite. We appreciate your business and we welcome you back any time!

June 23, 2021

Part was ordered quickly, appointment set promptly, and part programed appropriately. More

by Scraven1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 24, 2021 -

McGrath Ford Hyundai responded

Thank you for the great review! We appreciate your business with us.

June 08, 2021

Wow! Dropped off my truck late in the afternoon for a service appointment the next morning and got a call about an hour later that it was complete! Now, that's what I call service with a capital S!! More

by peggybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
Jun 11, 2021 -

McGrath Ford Hyundai responded

Thank so much for the great review and your business, Peggy! We are always aiming to exceed customer expectations. It's so awesome to hear we were able to knock this out of the park for you!

May 31, 2021

The staff were always courteous and professional during the whole process. There was one paperwork misstep that occurred that I was concerned was going to cost me, but to the sales manager's (Mason) credit More

by JWayneG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, Austin
Jun 09, 2021 -

McGrath Ford Hyundai responded

We appreciate the review and your business! We are so happy we had the chance to work with you and it's great that Mason was able to help. Please do not hesitate to let us know how we can help again in the future!

May 22, 2021

Great sales people very kind and knowledgeable would recommend them to anyone! Andrew knew what he was doing and got me into a new car that I didn’t think was possible More

by jasonolnes13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria and andrew, Admin User
May 26, 2021 -

McGrath Ford Hyundai responded

Thanks for your business, Jason! It's great to hear that Andrew was able to help and get you into a vehicle that you love! We appreciate your review and look forward to working with you again when you need us!

May 08, 2021

Once again had an absolutely wonderful experience having James Pearson as our sales guy, after my husband's car being totaled barely 2 weeks after our first car buy from him at McGrath Kia, James made it so More

by Mnp93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pearson, and his sales manager, Admin User
May 10, 2021 -

McGrath Ford Hyundai responded

It's unfortunate the reason that brought you back to us. We are so grateful we were able to help you find a vehicle and keep a stressful situation as fun and easy as possible. Enjoy your Niro Hybrid. We would be so happy to help any time you may need us again! Thank you for your business!

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