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McGrath Ford Hyundai
Hiawatha, IA
457 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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457 Reviews of McGrath Ford Hyundai
April 27, 2020
Had to have a sensor replaced They fixed an emissions sensor in my car that was causing my check engine light to come on and get me back to work on time. Great Service! Highly Reco They fixed an emissions sensor in my car that was causing my check engine light to come on and get me back to work on time. Great Service! Highly Recommended. More
by Robert42
Employees Worked With
Brianna
Helpful April 24, 2020
F-150 Service and Repair The team at McGrath's was awesome. They took my vehicle in and processed my service and repair very quickly while keeping safety for both of us as the The team at McGrath's was awesome. They took my vehicle in and processed my service and repair very quickly while keeping safety for both of us as their top priority. They worked with my extended warranty carrier and got the repairs approved in less than an hour and then scheduled my appointment at a time convenient for me. The day of repairs they had me in and out in less than 3 hours. Great job. Thank you for everything. More
by caldbecks
Employees Worked With
Mike and Breanna
April 16, 2020
I went to McGrath ford of cedar rapids, is for a oil change recently. I had a great experience from the moment that I arrived. I was checked in without waiting very long. I had my oil changed and vehic change recently. I had a great experience from the moment that I arrived. I was checked in without waiting very long. I had my oil changed and vehicle washed in record time. Thanks McGrath Ford of Cedar Rapids. More
by Eppyion
Employees Worked With
Jeff
April 02, 2020
Everything went very smooth except the phone call to make the appointment. When you call in you are supposed to push you have a choice of push 3 for Kia or push 4 for Hyundai. There was no mention of wha the appointment. When you call in you are supposed to push you have a choice of push 3 for Kia or push 4 for Hyundai. There was no mention of what to push for Ford. So I went on a wild goose chase trying to find a number to reach Ford service department. I ended up calling the main number again and pushed 3 or 4 and did get someone who could help me. The service representative (Brett, maybe) was real nice and got right to the point. The lady (that drove me home, don't remember her name) was nice nice too. (In writing this I didn't remember exactly what number to push for what so I made them up.) More
by admbarfie
Employees Worked With
Brett for service, shuttle driver (don't remember her name - short with white/gray hair)
March 31, 2020
80,000 mile total inspection + service/2011/F-150 I do have to return the vehicle to have 2 service issues reviewed. Other than that they have done a nice job to this point. All expectations have be I do have to return the vehicle to have 2 service issues reviewed. Other than that they have done a nice job to this point. All expectations have been acceptable to this point! John H. More
by CRJohn
Employees Worked With
Brandon Medina & Briana Heinman
March 26, 2020
Great place to buy and have your vehicle serviced. Have always went there and always been treated great. The new location and building are really nice. always went there and always been treated great. The new location and building are really nice. More
by JDJ
Employees Worked With
Brianna
March 25, 2020
Great Service They a personal and very professional when they work with customers. It is a great experience. I was given a nice new loaner vehicle to use while my They a personal and very professional when they work with customers. It is a great experience. I was given a nice new loaner vehicle to use while my truck was being serviced. When I picked it up, you would not have known what had been done, as they cleaned up after themselves when the repair was done. More
by EhrMike
Employees Worked With
Mason Schultz, Dalton Timmons
March 22, 2020
Professional Service Please inform Rex the service representative that he did an excellent job of keeping me informed and was detailed through every step. You shuttle dri Please inform Rex the service representative that he did an excellent job of keeping me informed and was detailed through every step. You shuttle drivers are awesome, thank you for the top notch service. More
by Big T
Employees Worked With
Rex
March 20, 2020
Appointment time was great and fast turn around time. Jeff in the heavy truck department does a great job of getting me set up for appointments and getting my truck in and out for service and repairs! Jeff in the heavy truck department does a great job of getting me set up for appointments and getting my truck in and out for service and repairs! More
by jimsprov
Employees Worked With
Mark Freme
March 18, 2020
Recall work The service is great! Butt... I am not sure why they always insist on changing the setting on my driver's seat. They don't just change it to move The service is great! Butt... I am not sure why they always insist on changing the setting on my driver's seat. They don't just change it to move the car. It is changed until I go back and have someone reset it for me. I do not know how to do it and they won't show me. They insist on getting in and doing it and it is still not right. When we got the car it was set perfect for me. Seat is too low and back too far so I always have to adjust it manually each time before I drive it. More
by pdbohlken
Employees Worked With
recall service dept
