Back

McGrath Ford Hyundai

Hiawatha, IA

4.3
469 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

Directions

By Type

469 Reviews of McGrath Ford Hyundai

September 26, 2021

Professionals who live in the "Real World" and treat others as they want to be treated. Straightforward No Nonsense approach with direct answers to questions and concerns. More

by mullikilt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Foreman
Sep 27, 2021 -

McGrath Ford Hyundai responded

Thanks for the great review and letting us know! We do pride ourselves on our clarity and glad you saw that. Appreciate you working with us!

Sep 27, 2021 -

mullikilt responded

Forgot to mention a key part of your service. Sales consultant Elijah Foreman was outstanding! The car was for my son Jack, and he and Jack bonded immediately. Elijah Provided a great sales experience with a personal touch. Jack will certainly include him in his personal networking as well as referrals for future business. Thanks again!

September 24, 2021

Fast courteous service. Inspection video demonstrated need for air filter replacement. Oil change and inspection went very smoothly. More

by tmw
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Merck
Sep 24, 2021 -

McGrath Ford Hyundai responded

Thanks for letting us know you had such a great experience. We appreciate your review and your business with us!

September 24, 2021

I had scheduled an appointment for an oil change days ahead with knowledge of them having a shuttle to use. When I arrived the service technician insisted they didn’t have a shuttle and never have. He th More

by Casey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin User
Sep 24, 2021 -

McGrath Ford Hyundai responded

Thanks for sharing this with us, Casey. This sounds frustrating to say the least and we apologize for any inconvenience that may have been caused by your recent visit to our service department. We have notified our team and we are looking into this. Your business means a lot to us and we want every visit you have with us to be a stellar one.

September 16, 2021

Was on vacation and had truck issues, went to this dealership on a Friday late afternoon. They got me in first thing Sat. morning and had me back on the road in about 4 hours. The service was top notc More

by Peanuts36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Sep 17, 2021 -

McGrath Ford Hyundai responded

Thank you so much for the glowing words! Whether your from near or far away, exceeding expectations is always our goal. We are grateful for your review and we are happy we could help you get back on the road quickly and safely!

September 06, 2021

Very pleasant and helpful, they take their time and explain things. It’s easy and convenient to schedule an appointment. They send regular updates and have a convenient shuttle More

by katiemoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Merck
Sep 07, 2021 -

McGrath Ford Hyundai responded

Thank you for this great review, Katie! We want everyone's visit to be easy and convenient. Glad to hear we we were able to deliver on all accounts. Thanks again for your business!

August 29, 2021

Was looking for a Ford Ranger pickup… saw they had one on their website. Stopped and talked to Jacob Weber and ended up buying the new truck… Jacob and everyone involved with the sale did a fantastic job. Ev More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Weber, Admin User
Aug 31, 2021 -

McGrath Ford Hyundai responded

Thanks for such a positive review Ron, we definitely enjoy hearing about our customers great experieces and we are glad you enjoyed working with us and Jacob! Congratulations on your New Ranger! We look forward to your continued business.

August 28, 2021

I rarely speak or write about anything at that length . A man of few words ! The service at MC Grath on our Focus was top grade .Service rep was excellent! More

by canavanracer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serviice Rep.
Aug 31, 2021 -

McGrath Ford Hyundai responded

We are glad you did! Thanks for letting us know, we definitely appreciate you working with us and look forward to again!

August 26, 2021

Chris did a great job while I had my F150 in for service. He stayed in touch through out the entire service visit and asked questions when issues were found and solved the issues quickly. More

by bmillage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Aug 26, 2021 -

McGrath Ford Hyundai responded

Communication couldn't be more important when dealing with an essential thing in our lives like our vehicles. Chris and our team understand that and we are always more than happy to help. Thank you for the feedback and your business!

August 26, 2021

I drove from Montana to pbuy a truck and once I got there I noticed it was in worse shape then I thought. The salesman didn't lie to me but I feel he wasn't honest about the condition of the truck. More

by Lennylattin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kale, Admin User
Aug 26, 2021 -

McGrath Ford Hyundai responded

We appreciate you taking the time to share your feedback with us, Lenny. We have notified our management team and we are investigating this. Our team will be in touch.

August 25, 2021

It was a wonderful experience as per usual. Brett and Chris are always on top of things and very helpful More

by sasingh1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Chris, Admin User
Aug 26, 2021 -

McGrath Ford Hyundai responded

Thank you so much for sharing this! It is greatly welcomed. We appreciate your business with us!

...
8
...