
McGrath Ford Hyundai
Hiawatha, IA
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467 Reviews of McGrath Ford Hyundai
I had scheduled an appointment for an oil change days ahead with knowledge of them having a shuttle to use. When I arrived the service technician insisted they didn’t have a shuttle and never have. He th ahead with knowledge of them having a shuttle to use. When I arrived the service technician insisted they didn’t have a shuttle and never have. He then asked if I would be waiting until the oil change was complete, “I responded, I suppose I have to if there is no shuttle” I waited two hours over my lunch hour for them to finish my oil change just to find out from another technician that there was indeed a shuttle that I could have used. Unbeknownst to them, I had paid much more for the oil change not being able to work as was planned. At the very least an apology should have been given for my troubles, if not some sort of discount. Neither happened, nor did I ask. Poor customer service. More
Was on vacation and had truck issues, went to this dealership on a Friday late afternoon. They got me in first thing Sat. morning and had me back on the road in about 4 hours. The service was top notc dealership on a Friday late afternoon. They got me in first thing Sat. morning and had me back on the road in about 4 hours. The service was top notch and shuttle driver was fantastic. Would recommend this place to my best friend. thank you so much. More
Very pleasant and helpful, they take their time and explain things. It’s easy and convenient to schedule an appointment. They send regular updates and have a convenient shuttle explain things. It’s easy and convenient to schedule an appointment. They send regular updates and have a convenient shuttle More
Was looking for a Ford Ranger pickup… saw they had one on their website. Stopped and talked to Jacob Weber and ended up buying the new truck… Jacob and everyone involved with the sale did a fantastic job. Ev their website. Stopped and talked to Jacob Weber and ended up buying the new truck… Jacob and everyone involved with the sale did a fantastic job. Even after he sold us the truck he checks up on us to see how everything is going… looking for a great buying experience give Jacob Weber a call you won’t be disappointed More
I rarely speak or write about anything at that length . A man of few words ! The service at MC Grath on our Focus was top grade .Service rep was excellent! man of few words ! The service at MC Grath on our Focus was top grade .Service rep was excellent! More
Chris did a great job while I had my F150 in for service. He stayed in touch through out the entire service visit and asked questions when issues were found and solved the issues quickly. He stayed in touch through out the entire service visit and asked questions when issues were found and solved the issues quickly. More
I drove from Montana to pbuy a truck and once I got there I noticed it was in worse shape then I thought. The salesman didn't lie to me but I feel he wasn't honest about the condition of the truck. I noticed it was in worse shape then I thought. The salesman didn't lie to me but I feel he wasn't honest about the condition of the truck. More
Service was done well and extremely fast. Will definitely return in the future. Brett was amazing to work with and made me feel as though I was a priority customer return in the future. Brett was amazing to work with and made me feel as though I was a priority customer More