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McGrath Honda of Elgin
Elgin, IL
2,095 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,095 reviews
February 24, 2021
The entire team with whom I dealt were very nice and professional. From sales to financing, the experience was much better than the previous dealership I had encountered the week before. professional. From sales to financing, the experience was much better than the previous dealership I had encountered the week before. More
by kl54
Employees Worked With
David Pounds, Alan De La Paz
February 24, 2021
They were very friendly and helpful. Happy with the deal I got. Sheki was very helpful in the selection process. Will definitely go back for next car. I got. Sheki was very helpful in the selection process. Will definitely go back for next car. More
by Laloc30
Employees Worked With
February 23, 2021
Second visit to McGrath Honda of Elgin in one week. First service visit for tires, trans service, coolant flush and brakes on my car. Such a great service experience I brought my mom's car in for tires, cool service visit for tires, trans service, coolant flush and brakes on my car. Such a great service experience I brought my mom's car in for tires, coolant service and oil change. More
by jeffrendina
Employees Worked With
Ryan, Roberto & Nico , Bruce Breckenfelder
February 23, 2021
Had a great experience purchasing my new vehicle at McGrath. Raul was very kind and helpful, and made the entire process very easy - thank you! McGrath. Raul was very kind and helpful, and made the entire process very easy - thank you! More
by Watz97
Employees Worked With
Raul Vega, David Pounds
February 23, 2021
Excellent service ,was seen on time for my appointment, was fully informed of what my service was going to include, as always very happy with the service. was fully informed of what my service was going to include, as always very happy with the service. More
by Terri
Employees Worked With
Bruce Breckenfelder
February 22, 2021
Colin was very polite and went out of his way to make out car buying experience more comfortable. He made it easy to pick the car that was right for us. car buying experience more comfortable. He made it easy to pick the car that was right for us. More
by sk2hendry
Employees Worked With
Colin Kerr
February 22, 2021
On my recent visit with my odyssey the service department was very friendly, professional and attentive. They resolved our auto engine shut off when stopped at a light but did not resolve to my satisfaction was very friendly, professional and attentive. They resolved our auto engine shut off when stopped at a light but did not resolve to my satisfaction the sliding passenger door. Still makes a funny sound when opening. The issue that I’m most concerned about is the condition of the loaner van on the interior. It was filthy. If you want to impress your customers the interior and exterior should be very clean. The floor, cup holders, dash, windows were very dirty and there was chocolate on the passenger front seat. Also the process to get the loaner took way too long. That needs to be shortened. More
by Krlee912
Employees Worked With
Bruce Breckenfelder
February 22, 2021
Great customer service by Sheki!!!He explained the car Great customer service by Sheki!!! He explained the car details effectively and showed interest on us as a buyer. This is a great quality. Thank y Great customer service by Sheki!!! He explained the car details effectively and showed interest on us as a buyer. This is a great quality. Thank you! More
by Sameet210000
Employees Worked With
February 20, 2021
Colin was very welcoming and knowledgeable about the car and helped set up my phone with it before leaving. The staff there was nice. Good experience and helped set up my phone with it before leaving. The staff there was nice. Good experience More
by matson.lisa4
Employees Worked With
Colin Kerr
February 20, 2021
One of the best car buying experiences we have ever had. Both McGrath and our salesman Kyle went out of their way to make sure we received a deal that worked for us. Would definitely buy from them again i Both McGrath and our salesman Kyle went out of their way to make sure we received a deal that worked for us. Would definitely buy from them again in the future. More
by Pdavaul
Employees Worked With
Kyle Cole
