McGrath Honda of Elgin

Al Hansana, although his sales pitch is a little aggressive, gave my father and I the best service he possibly could. This man for sure needs a raise for what he's done for my father and I. Didn't a aggressive, gave my father and I the best service he possibly could. This man for sure needs a raise for what he's done for my father and I. Didn't appreciate how other employees were handling our situation with the Type R. Definitely an interesting experience only owning it for about an hour. If anyone is getting a vehicle off this dealership, make sure you have all the information out on the table before taking one of their vehicles. If this dealership is going to send someone to grab the vehicle from your place to return it to the dealership. Make sure they know how to drive a manual gearbox so the customer purchasing it doesn't have to take it back to you guys because of a mistake your employee that was talking to us in the finance department made. This makes it super inconvenient to those have other things to do. This is obviously in the event that you look at all the numbers and don't like the purchase that you made which either seemed unfair or untruthful. In our case, the sticker price online was about $1,000.00 under and some other things in terms of price we couldn't negotiate on. To the person that gave my dad the 'paying only part of a TV and taking it home the same day is unheard of' analogy wasn't appreciated. Not our fault that you didn't inform your employees. More

Jason, the service consultant, listened to my concerns and my car was serviced in a reasonable amount of time. I’m very satisfied with the outcome and would definitely recommend McGrath Honda. and my car was serviced in a reasonable amount of time. I’m very satisfied with the outcome and would definitely recommend McGrath Honda. More

The service department was courteous and my car was done in a timely manner. Martin was very helpful in scheduling a follow up appointment for my Honda. They washed the car too so I didn't have to take it in a timely manner. Martin was very helpful in scheduling a follow up appointment for my Honda. They washed the car too so I didn't have to take it separately for that. A good experience! More

Excellent service and good time spent. PROBLEM was TV coverage, all 5-6 were on FOX. Awful and could not be avoided! Fix that and I'll be back. M Zawadzki PROBLEM was TV coverage, all 5-6 were on FOX. Awful and could not be avoided! Fix that and I'll be back. M Zawadzki More

APPOINTMENTS ARE EASY TO MAKE---THE SERVICE WRITER EXPLAINS THE COSTS---THEY WASH MY CAR --THE VIDEO THEY SEND FROM THE MECHANIC IS AWSOM !!! EXPLAINS THE COSTS---THEY WASH MY CAR --THE VIDEO THEY SEND FROM THE MECHANIC IS AWSOM !!! More

The dealership is clean and comfortable to wait in. There is water and coffee. The employees are all happy and helpful. I asked a question about the sonar - where is it? so I can take care of things There is water and coffee. The employees are all happy and helpful. I asked a question about the sonar - where is it? so I can take care of things in the winter. Ray took the time to share with me where it was and asked if there was anything else. The work was done quickly and to satisfaction. The free car wash is a little disappointing. Seems like water is recycled and there fore there are always dirt spots on the vehicle. I mean I am all for recycling things but as a service it seems like it would be a bit better. More

The dealership gives great service and has a good inventory of cars. We enjoyed the coffe inventory of cars. We enjoyed the coffe More

I had an excellent experience with Al Hansana! My family and I have dealt with multiple car dealerships and our interaction with Al was the best one out of all of them. He was very respectful and My family and I have dealt with multiple car dealerships and our interaction with Al was the best one out of all of them. He was very respectful and straightforward throughout the whole process with us. He provided such a great service with us. I highly recommend him to anyone I know. More

My experience was smooth and professional. I'm new to the area and it was my first time at this dealer. I will return for any future service I may need. I'm new to the area and it was my first time at this dealer. I will return for any future service I may need. More

Gerardo was very friendly and professional. He exceeded all my expectations and I will absolutely return. He exceeded all my expectations and I will absolutely return. More