McGrath Honda of Elgin

Employees are always friendly and listen when I’m trying to explain something. Very efficient. to explain something. Very efficient. More

I brought my 2024 Pilot in for an intermittent issue. I wasn’t sure if it was my driving style or an issue with the vehicle. Jason the service advisor suggested that I take Nick the technician with me on I wasn’t sure if it was my driving style or an issue with the vehicle. Jason the service advisor suggested that I take Nick the technician with me on a test drive. We duplicated the issue. It could be a normal characteristic of the Pilot. Nick test drove 2 other Pilots, a 2024 and 2025. Both had the same characteristic. Thanks for taking the time to figure it out. Also had a problem with the clock resetting on its own. Nick researched and found an issue with an update. He reinstalled the update and hopefully solved the issue. I appreciate the troubleshooting Nick and Jason did to fix or explain the issues that I had. Good Job!!! More

The best service department. No complaints, very helpful. I purchased my vehicle here and will always come back. Jerry Neperman was super helpful and very courteous. No complaints, very helpful. I purchased my vehicle here and will always come back. Jerry Neperman was super helpful and very courteous. More

hands down the fastest vehicle transaction ever. Smooth and they don't sell you other things and no hidden fees. Please see Miguel Martinez if you need a sales man. He will take care you from beginn Smooth and they don't sell you other things and no hidden fees. Please see Miguel Martinez if you need a sales man. He will take care you from beginning to end of the process. More

Everyone was very professional and treated me like I was a special customer. I would definitely recommend them. a special customer. I would definitely recommend them. More

EVERYONE IS EXTREMELY PLEASANT. THIS IS MY 2ND SERVICE AT TIS FACILITY AND HAVE NO COMPLAINTS ABOUT SERVICE. SO FAR REPAIR IS GOOD. EVEN CHECKING OUT WAS A PLEASANT EXPERIENCE WI THIS IS MY 2ND SERVICE AT TIS FACILITY AND HAVE NO COMPLAINTS ABOUT SERVICE. SO FAR REPAIR IS GOOD. EVEN CHECKING OUT WAS A PLEASANT EXPERIENCE WITH STAFF VERY FRIENDLY AND HELPFUL. WE HAD A QUESTION ABOUT THE BILL SINCE IT WAS NOT ITEMIZED AND EVERYTHING WAS EXPLAINED CLEARLY. THE ONLY THING I WOULD CHANGE WAS I SCHEDULED ONLINE FOR A SUNDAY EXPLAINIING THE ERROR I WAS GETTING OF CHECK FUEL CAP. I RECEIVED MULTIPLE TEXTS AND CALLS CONFIRMING MY ISSUE. WHEN DROPPING OFF THE CAR SUNDAY I WAS NOTIFIED THERE WASN'T ANYONE THERE DOING THAT KIND OF WORK ON SUNDAY. HAD I KNOWN I WOULD HAVE RESCHEDULED FOR A DAY DURING THE WEEK WHEN SERVICE COULD LOOK AT IT THE SAME DAY. I HAD TO LEAVE IT AND PICK UP MONDAY INSTEAD. I WILL DEFINATELY KEEP MY BUSINESS HERE. More

I had a great experience at McGrath Honda of Elgin. The negotiation process was smooth and hassle free. Jada Wall was a pleasure to work with. She was very knowledgeable about every aspect of my 202 The negotiation process was smooth and hassle free. Jada Wall was a pleasure to work with. She was very knowledgeable about every aspect of my 2025 Honda Passport, and explained in detail the value adds of my purchase and the excellent level of service to expect moving forward. More

Convenient Sunday morning appointment, very pleasant staff, work was done in less than the time expected. Very happy with the experience! staff, work was done in less than the time expected. Very happy with the experience! More