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McGrath Honda of Elgin
Elgin, IL
2,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,086 reviews
July 24, 2023
Sales Man Sujit is a great asset to the McGrath Honda in Elgin he always checked on us during our a long wait for closing on the vehicle. Overall it has been a pleasant experience. Elgin he always checked on us during our a long wait for closing on the vehicle. Overall it has been a pleasant experience. More
by angelesquivias
July 23, 2023
In 2012, I went to buy out my lease. They told me I had to get the car "certified" and pay $2,500.00 for that privelege. They had my car at least 4 days. When they finally told me the They told me I had to get the car "certified" and pay $2,500.00 for that privelege. They had my car at least 4 days. When they finally told me they were done with it, it was in the exact same sport where it was left. When I asked them for the paoerwork to see what they did to the car, they refused to show me anything. I called the dealership 4 or 5 times after that, even leaving messages for the GM, no response. I mentioned that what they did may be illegal, then I got a call back. They still refused to give me any paperwork, and from what I saw, they did absolutely nothing but take my money. I had to give 1 star, but 0 would be more appropriate. More
by Irate Former Customer
Employees Worked With
Do not remember who I spoke with
July 23, 2023
Great service. They found us the perfect car. We would definitely buy again from them. They found us the perfect car. We would definitely buy again from them. More
by nmohl2
July 15, 2023
Friendly staff cleanliness is good staff knows what they're talking about very courteous and excellent service they're talking about very courteous and excellent service More
by Sarangayalaura
Employees Worked With
July 14, 2023
Generally good and I am confident they know what they are doing; just puzzling expensive. doing; just puzzling expensive. More
by jmiecz
Employees Worked With
July 11, 2023
We were assisted by Miguel Martinez, Adam D. & Riley. Miguel was very accommodating and respectful. They were very upfront with us and did not pressure us at all. This dealership is clean and th & Riley. Miguel was very accommodating and respectful. They were very upfront with us and did not pressure us at all. This dealership is clean and the atmosphere was pleasant. Check out this branch, be sure to ask for Miguel. You won't regret it! More
by Theresa
Employees Worked With
Miguel Martinez, Riley, Adam, Luis Martinez
July 10, 2023
Went to get mirror fixed, two month later, they say they have no idea when it will comer in, and give me the run around when I call to ask. They won't contact me. have no idea when it will comer in, and give me the run around when I call to ask. They won't contact me. More
by Paul
Employees Worked With
Humberto Prado
