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McGrath Honda of Elgin
Elgin, IL
2,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,086 reviews
March 09, 2022
My service advisor was Monika Krysinska. She went above and beyond to provide excellent service. We had lost a set of keys to the car and she found them in the car, when it was in for serv She went above and beyond to provide excellent service. We had lost a set of keys to the car and she found them in the car, when it was in for service. I hadn't requested a loaner, thinking the shuttle would take me home and pick me up, but she provided a loaner, as there had been a few cancellations. She provided excellent suggestions for service, ones that would help with fuel efficiency, so important in this environment of escalating gas prices. I really appreciated her expertise AND her professionalism and warm friendliness. My experience with Monika, and McGrath, were first-rate. More
by cnewman54
Employees Worked With
Monika Krysinska
March 09, 2022
Gerardo promptly got me checked in and informed me what needed to be done. He also kept me informed of the progress of the service and my vehicle was ready at the promised time. needed to be done. He also kept me informed of the progress of the service and my vehicle was ready at the promised time. More
by dseisser
Employees Worked With
Gerardo Sharif
March 08, 2022
Monika was helpful from the beginning of the service call to the end. I felt happy that all the pertinent issues were completed in less time than expected. Thanks! to the end. I felt happy that all the pertinent issues were completed in less time than expected. Thanks! More
by Cpoziemski
Employees Worked With
Monika Krasinska
March 04, 2022
overall the experience was a positive one and Sheki was very professional and had great follow up for my questions before and after i purchased the car. I was however not very pleased that I was told I ha very professional and had great follow up for my questions before and after i purchased the car. I was however not very pleased that I was told I had to pay $750 for the theft deterrent system (chip) because it is your dealerships practice to install that in all used cars. I have insurance coverage to protect against theft of my car and so consumers should not be forced to pay for that type of option. More
by omar_acevedo
Employees Worked With
March 04, 2022
Sheki is an awesome salesman! ! He is the best ever and such a valuable employee!! He was patient and very kind! He made us feel at home and he was very knowledgeable as was his ! He is the best ever and such a valuable employee!! He was patient and very kind! He made us feel at home and he was very knowledgeable as was his manager. From start to finish our experience was very positive! We were not rushed and we were not pushed into anything. Compliments to Sheki for making us feel so welcome!!! More
by Tammybloom
Employees Worked With
March 03, 2022
Jerry was very professional and efficient in our interaction, I used the shuttle and he took care of that and kept me informed as far as the pick up was comcerned interaction, I used the shuttle and he took care of that and kept me informed as far as the pick up was comcerned More
by duglarson
Employees Worked With
jerry nepperman
February 25, 2022
Luis did an excellent job of taking care of us. Your dealership is a pleasant location and your staff is always helpful. I never seem to be there when your car wash is working though. Your dealership is a pleasant location and your staff is always helpful. I never seem to be there when your car wash is working though. More
by raylinc
Employees Worked With
Luis Martinez
February 24, 2022
Very comfortable experience. Work done quickly and efficiently Service person was friendly and attentive. Always been satisfied here Work done quickly and efficiently Service person was friendly and attentive. Always been satisfied here More
by mvic12937
Employees Worked With
Monika Rodriguez, Bruce Breckenfelder
