McGrath Honda of Elgin - Service Center

Easy transaction. Friendly people to work with. They know the required work for my car. Friendly people to work with. They know the required work for my car. More

Well run. Clean facility. Most people are helpful. Don’t always coordinate work to be done. Clean facility. Most people are helpful. Don’t always coordinate work to be done. More

Every one was very respectful, courteous and very helpful. From the service staff, porter, shuttle crew and the cashiers. This has been an ongoing problem and brought the car in several times for the helpful. From the service staff, porter, shuttle crew and the cashiers. This has been an ongoing problem and brought the car in several times for the same problem. The technician Nick was great with going with me on a ride to find the problem. He with the help of the staff found the annoying rattle that would not produce when I dropped it off the times before. This time i was kept informed about the problem. The video that was sent was very informative as well. Keep up the great work!! More

Kyle, my Service Advisor did a very good job of helping me through the process. me through the process. More

Pleased with the service process starting from the check in till the end. Prompt communication and timeframe. in till the end. Prompt communication and timeframe. More

Never worry that I am going to get ripped off by taking my car here for service. my car here for service. More

Great clean fast communicates. Always on time with schedule if not they make it up to you. Always feel comfortable with their team Always on time with schedule if not they make it up to you. Always feel comfortable with their team More

Jason was awesome to work with! He does a great job explaining the repair and keeps you informed through the whole process. Everyone at Elgin Honda very friendly and professional. He does a great job explaining the repair and keeps you informed through the whole process. Everyone at Elgin Honda very friendly and professional. More

Jerry was an absolute pleasure to work with. He was extremely personable and made the experience enjoyable. He was extremely personable and made the experience enjoyable. More

Jerry Nepermann has given me excellent, friendly service as a Service Advisor for the past 23 years. On my recent appointment, I was once again given excellent service from check-in to check-out. Jerry gave as a Service Advisor for the past 23 years. On my recent appointment, I was once again given excellent service from check-in to check-out. Jerry gave my wife and I a clear overview of the work done, including his personal test drive of our 2023 CIVIC that revealed it did not need an alignment. I have total trust in Jerry as an honest, customer dedicated-representative of Honda who reflects the high quality of Honda! More