McGrath Honda of St Charles

Joselin was fantastic! We had a great experience and the whole team was helpful. Very painless process and we love our new vehicle! 4th car we’ve bought from McGrath, and we will be back whole team was helpful. Very painless process and we love our new vehicle! 4th car we’ve bought from McGrath, and we will be back More

New CRV Darek Smorczewski helped us so much to determine which car was right for us. He was patient and thorough and in NO way put any pressure on us. We app Darek Smorczewski helped us so much to determine which car was right for us. He was patient and thorough and in NO way put any pressure on us. We appreciated that. Very good to work with! Thank you Darek Ken and Debby Graham More

great experience I had a great experience with the sales and finance team!!! The car I picked out is perfect for me and Luiza was very kind and great to work with, al I had a great experience with the sales and finance team!!! The car I picked out is perfect for me and Luiza was very kind and great to work with, also Tom was quick and very efficient. More

Terrifically Helpful and Knowledgeable Sales Assistant I was lucky enough to have CJ Juanico be my first contact at McGrath St. Charles, when I went to look at the hybrid Insight. He was extremely polite I was lucky enough to have CJ Juanico be my first contact at McGrath St. Charles, when I went to look at the hybrid Insight. He was extremely polite and very genuine in all of our conversations. He is also very knowledgeable, and was able to demonstrate the features of the Insight with competence (and patience for my lack of knowledge!). His follow up over the next few days was equally respectful, with excellent communication on any and all of my questions. His helpfulness and integrity were big factors in my decision to buy the car. More

Bait and switch What a horrible experience. Found a car we really liked and thought Luis the sales person was dealing with us fairly. He committed to a firm price b What a horrible experience. Found a car we really liked and thought Luis the sales person was dealing with us fairly. He committed to a firm price both in writing and in person and then put us in front of a shark named Max that gave us the classic dealership treatment. Why can't these guys evolve?? First we noticed body damage that they failed to disclose. Then they added $1,000 to the firm price and over $2,000 in "accessories" to the deal. We walked out angry and frustrated over the amount of time and energy we wasted. Honda makes great cars but they really need to evolve their sales process into the the 21st century. More

Darren Smorczewski Excellent experience and Darren Smorczewski is the best. We were treated well and the dealership was top notch. I can not recommend them more highly. Excellent experience and Darren Smorczewski is the best. We were treated well and the dealership was top notch. I can not recommend them more highly. More

Trading in my Toyota I was impressed with the McGrath Honda of St. Charles, Jose Barrera- our sales rep in particular. Unlike many of the dealerships we exhaustingly visi I was impressed with the McGrath Honda of St. Charles, Jose Barrera- our sales rep in particular. Unlike many of the dealerships we exhaustingly visited, Jose was not full of himself and conducted himself as a professional. He did not make false promises and eventually came through with everything we were looking to have with our new auto. I went in looking for a used vehicle, and came out with a new auto. (spending as much money as I thought I would have to for a used) I also appreciated the fact that they took the time to tell me who to ask for in the service area, so we were not just a passing thought for a quick sale. More

Most Dishonest Place on Earth! Recently bought a 2018 Odyssey here. The van said it had 95% oil life remaining, but the oil didn't look great on the dipstick. I decided to change Recently bought a 2018 Odyssey here. The van said it had 95% oil life remaining, but the oil didn't look great on the dipstick. I decided to change it, and it was the worst oil I have ever seen drain out of an engine (been changing oil for 20 years). Not only are their sales practices dishonest, but also the service. There is NOTHING good about this dealer. Find another! More

Wow.....Just wow. From the second I walked in I knew this dealership was going to be a great one. No one came rushing over and attacking me like car dealerships normall From the second I walked in I knew this dealership was going to be a great one. No one came rushing over and attacking me like car dealerships normally do. Instead David Kolinen walked up to me introduced himself and said if I need anything to let him know. I was able to walk around the lot without two or three people watching me and waiting to pounce. Once I found a couple of cars I wanted to see I spoke with David and without hesitation he grabbed all the keys for me and out we went. David was very knowledgeable about the cars and the features before we even opened the door. A+ for that David. Once I decided on the car I wanted David and his team went above and beyond to help me in any way possible. The process was quick and friendly the entire way through. Needless to say if I ever need a new car I will definitely be back. Thank you guys. More

Rocked my socks off! Eddie R was the best salesperson I have ever dealt with & knew all of the specs on the honda models I test drove (well over 7; I’m indecisive). I trul Eddie R was the best salesperson I have ever dealt with & knew all of the specs on the honda models I test drove (well over 7; I’m indecisive). I truly believe Ed and Alex P gave me the best deal on my Honda CR-V & will always recommend them to my friends & family. More