McGrath Honda of St Charles

Sales rep Pete M was fantastic and helped us get a great deal. I would highly recommend him and mcgrath! deal. I would highly recommend him and mcgrath! More

I am still waiting 3 weeks later to get pd. For my car. I have been lied to, put off, and ignored. Terrible service. For my car. I have been lied to, put off, and ignored. Terrible service. More

Fantastic inventory. Good people. Easy to do business with. Would recommend to friends and family. Good people. Easy to do business with. Would recommend to friends and family. More

Aggressive yet positive shopping experience. Salesman Sebastian and finance rep Anna extremely knowledgeable and professional. Salesman Sebastian and finance rep Anna extremely knowledgeable and professional. More

Bought my car here recently and I am super happy with both the car and the service. Sebastian S. Was very knowledgeable on the cars they had and answered every question I had. both the car and the service. Sebastian S. Was very knowledgeable on the cars they had and answered every question I had. More

Pete was the greatest salesperson to work with for my replace car for my totaled vehicle. Heis personality is great and he's a great help with any questions we had. replace car for my totaled vehicle. Heis personality is great and he's a great help with any questions we had. More

My recent car buying experience at McGrath Honda St Charles was great!! Sam Kurtz was very knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle for my needs. He expla Charles was great!! Sam Kurtz was very knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle for my needs. He explained everything clearly, answered all my questions without pressure, and made the whole process smooth and stress-free. I would highly recommend this dealership and Sam to anyone looking for a new car!". More

I recently purchased a 2025 Honda Odyssey from McGrath Honda, and I couldn't be happier with my experience! If you're planning to visit, I highly recommend working with Sebastian, Harris, Akira, Jeff, and Honda, and I couldn't be happier with my experience! If you're planning to visit, I highly recommend working with Sebastian, Harris, Akira, Jeff, and Sam — they were absolutely amazing. The team made the entire process smooth, professional, and enjoyable. The deal they offered me was unbeatable. Trust me, I've been to other Honda dealerships, and none came close to matching what McGrath Honda offered. If you're in the market for a new Honda, this is the place to go. Exceptional service and an outstanding deal — what more could you ask for? Highly recommend! More

I have never had such a terrible experience with any business in my life. Not a single person can take responsibility for their failures. I have had 5 different issues throughout the purchase process. T business in my life. Not a single person can take responsibility for their failures. I have had 5 different issues throughout the purchase process. The amount of times I was told "I will call you back" I can't even name. While George did call back he recognized how poorly this business communicates. Not a single person in that place has any clue what is happening. No one communicates and it allows everyone to remain nonresponsive to the person they are "helping." Utter incompetence. I would love to review each of those people who didn't call me back but it is easier to only do this once. George claimed he wanted to take responsibility and so here it is. To top it all off George decided to call me back and get upset with ME. Yes, me the guy who has had all kinds of problems because of the failures at their dealership. Apparently, it is MY fault his dealership can't communicate and is unable to do their jobs. I am so glad that even after all the mistakes they have made, it is I! The customer! Who is the liar and I am at fault. The utter disrespect for the customer and utter lack of self-awareness was amazing. Truly Amazing. More

At this point almost three months later the total experience has been a disaster. I bought from them and I am from out of state. They will not hold a car even for a time. As such we went through the experience has been a disaster. I bought from them and I am from out of state. They will not hold a car even for a time. As such we went through the entire purchase process other than signing the dotted line and still, they would not hold the vehicle. Ultimately, they messed up and sold a different care than the one I wanted. So we were able to purchase it. On the day we bought it, we waited a really long period of time just to pay them. They only had one Finance Officer available and it took us 3 hours just to pay them and that did not include the test drive and all the preliminary discussions about warranties etc. The prices are great, there is no doubt about that, but the process itself was a bit of a mess and we were annoyed with the confusion and also how long it took simply to pay them. It is hard to say that you will beat their prices though so many of these issues we overlooked because the cost was just too good. Franz who assisted us was a really nice person. Ultimately he was not in control of the issues that we experienced so I recommend him as a considerate and caring person despite the things that were out of his control. Now after three months they have not registered or completed the title. As such we are fined by our state because McGrath has not done their job. There is not 1 single part of this process that has gone well. What a disaster. I would say you should never purchase from this dealership. FULL STOP. If I was not from out of state it would be my main goal to tell everyone I know how bad this place is. Don't let them fool you that because they sell a lot they are good. They are incompetent in every area of selling. What a joke. More