McGrath Honda of St Charles

Dean was an absolute pleasure to work with that we bought a car and 5 days later I returned to buy another car from him. Very pleasant young man who took the time to listen to exactly what I wanted and didn' a car and 5 days later I returned to buy another car from him. Very pleasant young man who took the time to listen to exactly what I wanted and didn't want. Highly recommend Dean for your next car purchase. More

I recently purchased a vehicle from McGrath Honda, Jakub Zdeb our product specialist made the car buying process a positive and enjoyable one.thanks to his exceptional service. He was very patient and took Zdeb our product specialist made the car buying process a positive and enjoyable one.thanks to his exceptional service. He was very patient and took the time to educate us on the features of the van. There were no hidden fees or unexpected surprises, and he worked diligently to secure the best possible deal for us. His dedication to customer satisfaction made this an enjoyable experience. I am now a proud owner of a new van, thanks to Jakub and the exceptional team at McGrath Honda. More

I had an excellent experience at McGrath Honda! The staff was thorough and helpful. They answered all questions and concerns and made the process of purchasing a car seamless. The staff was thorough and helpful. They answered all questions and concerns and made the process of purchasing a car seamless. More

It was a pleasant experience purchasing a car from Isai. He was friendly, honest, and didn't use pressure tactics. He was friendly, honest, and didn't use pressure tactics. More

Purchased a 2011 CR-V here last friday and have had about a week to drive it. Starting with the good - Brendan in the financial department was great, and the only reason it's not a 1-star review. He made a week to drive it. Starting with the good - Brendan in the financial department was great, and the only reason it's not a 1-star review. He made the documentation process go quickly and wasn't pushy about the add-ons at the end. Made the overall transaction end on a bit more of a positive note. Also, the deal itself on the car was solid, not as competitive as they liked to pitch, but not terrible either, given the car was in good shape for being 13 years old. Getting into the bad - unfortunately the pricing and pitch as a whole were dishonest up until pretty much the end. The pricepoint of 11.2k, which was shown online, and discussed between Jordan, Lanell, and myself was acknowledged to be the price of the vehicle and what we negotiated around (of course including taxes and fees). It wasn't until the second time of them going back to the financial manager that a third lady returned (I forget her name) where she acted all offended by the 'lowball price' that up until that point Lanell and Jordan had discussed with me. This was because there was an $895 clearcoat and $699 undercoat add-on that hadn't been made known to me verbally or in writing. The only mention of either was on test-drive when Jordan had offered clearcoat as an add-on. That was the worst of it all, but I'll list a few other things below related to the purchase: Clearcoat already chipping and showing areas where it has a bit of air beneath. Poorly detailed, rims not cleaned, and lots of crud in the corners of the center console, which had not been lifted to clean. A rear bearing issue (I understand used cars are as-is, and this is less of an issue, but should have been discovered during their inspection). Overall, the solid price isn't worth it for the sleaziness of sales and disappointing work on the car itself. I'd stay away if possible. Heard much better about Valley Honda from talking to others about this. More

It was a real pleasure to work with my sales person, Kamal and the finance department. Kamal and the finance department. More

Miguel and Alan helped us navigate the car buying process efficiently, and we are happy with our purchase. efficiently, and we are happy with our purchase. More

Darek S. was awesome as our sales rep. The circumstances of buying a new car wasn't ideal but he listened and understood what we needed and made the sales expe was awesome as our sales rep. The circumstances of buying a new car wasn't ideal but he listened and understood what we needed and made the sales experience a positive one. More

This was a very good experience. Jakub Zdeb was a pleasure to work with and fully familiarized us with our new Odyssey. Jakub Zdeb was a pleasure to work with and fully familiarized us with our new Odyssey. More