Akira S.

Gary was great, low pressure but answered all our questions and was attentive to all our needs and what we wanted. Would definitely recommend him to future buyers. questions and was attentive to all our needs and what we wanted. Would definitely recommend him to future buyers. More

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Andres was very helpful showing me different options until I found my perfect car!! Thanks to Akira for getting me a great deal! Best car dealership experience! until I found my perfect car!! Thanks to Akira for getting me a great deal! Best car dealership experience! More

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It was a real pleasure to work with my sales person, Kamal and the finance department. Kamal and the finance department. More

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Very helpful with the whole process of buying a car and a smooth and quick process! smooth and quick process! More

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Pete Mattison did a great job with zero pressure. Managers as well (Akira and Aldo). He crawled under car to retrieve my dropped coffee cup. I have purchased four vehicles here. Managers as well (Akira and Aldo). He crawled under car to retrieve my dropped coffee cup. I have purchased four vehicles here. More

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A few months ago my wife and I came in and did not have a very good experience with McGrath Honda. On 10/10/23 we wanted to give McGrath another chance and we’re looking for a new HR-V to lease. From the m very good experience with McGrath Honda. On 10/10/23 we wanted to give McGrath another chance and we’re looking for a new HR-V to lease. From the moment we started talking with Shane Delao, it’s was like coming to a completely different dealership with an outstanding experience. Shane, and the Sales Manager were able to help my wife and I arrive at a leasing deal that adhered to my budget. And the icing on the cake, the HR-V was scheduled to arrive on 10/24/23. Well I was notified that a car that met my specifications arrived on Wednesday 10/11/23. So McGrath and Shane went above and beyond to get me into it. Top notch quality service. Thank you so very much Steven P. More

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Payton Winslow made the experience a personal one and as easy as anything we have done! easy as anything we have done! More

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Everyone delivered exactly what I wanted and I could not be more satisfied. They made what could be a stressful experience so positive for us. be more satisfied. They made what could be a stressful experience so positive for us. More

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Had a great experience with Peter and the entire process team. Highly recommend this dealership. No BS, no pressure, just a great atmosphere. team. Highly recommend this dealership. No BS, no pressure, just a great atmosphere. More

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McGrath Honda of St Charles, Illinois gave my wife and I terrific customer service from everyone who helped us. Especially from Darek Smorz in the Sales Department, he continually kept us informed of the p terrific customer service from everyone who helped us. Especially from Darek Smorz in the Sales Department, he continually kept us informed of the progress of our ordered 2023 Honda Crv-Ex-L almost daily for 6 weeks, and continually responded to my repeated requests on the other cars available. He also took time to show me all the features of the Crv when I went to pick up our new 2023 Honda Crv-Ex-L. I also want to thank C. Akira Shibata, the used car manager for all the time he spent in evaluating the trade in of our 2017 Honda Crv-Ex-L, which required almost $2,500 for the air conditioner compressor repair and approximately $2,000.00 in 46,000 miles maintenance. Akira evaluation made us realize it was better to trade in our 2017 Honda Crv-Ex-l for a new Honda Crv-Ex-L at a very good price. More importantly he gave us a 2022 Honda Accord Sport loaner car to use until our car arrived. This offer was crucial in our purchase of the new 2023 Honda Crv-Ex-L. My wife used the car for 6 weeks. I drove the car from the dealership and back to the dealership. It is the best riding car I have ever driven. I also want to thank CJ Nemec Service Consultant who at my request inspected our 2017 Honda CRV-Ex-L twice to confirm that the $4,500.00 in repairs were needed. The second inspection started me to think about trading in that vehicle and putting the money towards a new 2023 Honda Crv-Ex-L. I also want to thank Jay, Mike, and one other individual at the Service Desk for explaining all the requirements for the loaner car and answering all my questions. Finally, I want to thank Jarvis D Jones Sr. the business manager for explaining the different Honda warranties available and for developing a 5-year or 75,000-mile warranty that is equal to and less expensive than car warranties offered by other companies. This is our second purchase from McGrath Honda of St. Charles in addition to taking my 2009 Honda LX for maintenance and repairs. I highly recommend McGrath Honda of St. Charles for any new purchase or maintenance. Once again terrific customer service at every level: service or the purchase of a new vehicle. Thank you, McGrath Honda of St. Charles. More

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