McGrath Honda of St Charles

The team at McGrath has been helpful and willing to work with me to meet my needs. I appreciated their ability to match my lifestyle with a car that has been awesome! with me to meet my needs. I appreciated their ability to match my lifestyle with a car that has been awesome! More

Oil change I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long and the advisor was friendly. More

Very smooth, I was advised of sevice 2 or 3 times. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. More

I came in for an oil change and tireRotation. My service I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checke I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checked on any recalls on my other Honda’s More

Excellent service as usual! Very attentive and didn’t take as long. Once done, Carlos went over the paperwork and walked me to my car! take as long. Once done, Carlos went over the paperwork and walked me to my car! More

Oil Change, Tire rotation The McGrath Service Team was very professional and worked to ensure that my oil change and tire rotation was completed in a reasonable amount of time. The McGrath Service Team was very professional and worked to ensure that my oil change and tire rotation was completed in a reasonable amount of time. More

battery change out service was very professional and accommodating. I needed to be brought back to Honda to pick up my car and the porter did so. thank you. service was very professional and accommodating. I needed to be brought back to Honda to pick up my car and the porter did so. thank you. More

upon purchasing the vehicle there were some items that needed attention. Although there was a bit of confusion between the upholstery contractor and the service department, oh my expectations were met. Gr needed attention. Although there was a bit of confusion between the upholstery contractor and the service department, oh my expectations were met. Great job Team More

Friendly and Fair Everyone has been really great at McGrath; From their sales department to finance and over to their service center. We did not feel pressured or rushe Everyone has been really great at McGrath; From their sales department to finance and over to their service center. We did not feel pressured or rushed. Tyler has a terrific calmness about him. He listened to our needs and helped us acquire them. I also had some repairs done at the Service Center. Although they had my vehicle longer than expected, the work done was professional. They loaned me a courtesy car and my daily activities were not interrupted at all. Shout out to Alex! - who was wonderful and kind. More

Took Impeccable care of the customer! Needed fuel injectors replaced on Pilot- Service center called Honda got them to honor a lower price (since out of mfg warranty by 3k miles) then the Needed fuel injectors replaced on Pilot- Service center called Honda got them to honor a lower price (since out of mfg warranty by 3k miles) then the dealer covered the rest of the repair! Zach did a great job answering all my questions/concerns, got things figured out fast, car was repaired in 4 hours... all of this took place in the same day. He made sure everything was taken care of and I was happy. I have worked with CJ before in the service center - very approachable, knowledgeable and professional. Always a great experience! Brent worked out the dealership portion of the repair. Felt like my concerns were a priority! He came up to me after the repair was done to introduce himself and ask if all was taken care of. Very nice, touch. Great customer service all around. We will be back in the future!! More