McGrath Lexus of Chicago

The service was complete when they promised, and new required services were thoroughly explained. The only issue I have, which didn't hit me until I reviewed the bill breakdown, was that the labor ch required services were thoroughly explained. The only issue I have, which didn't hit me until I reviewed the bill breakdown, was that the labor charge for approximately 3 hours of tasks was over $900. I understand that there are estimated times for each task that are used to determine labor rates, but I think they require re-examination, for that amount is high. More

McGrath Lexus service department is always ready to help, phenomenal customer service. Thank you much phenomenal customer service. Thank you much More

They work hard to do right by me, today they called Lyft to have me taken to my next appointment and then called Lyft again to bring me back to the dealership. to have me taken to my next appointment and then called Lyft again to bring me back to the dealership. More

I was promptly greeted by the service personnel and service was excellent and was completed in less than the time frame they estimated. service was excellent and was completed in less than the time frame they estimated. More

Outstanding as usual. Everything taken care of quickly and with thoughtful service and full communication. and with thoughtful service and full communication. More

I no longer live in the Lincoln Park area, but I still depend on the McGrath service department to take care of my Lexus. I know maintenance and repairs will be handled well. depend on the McGrath service department to take care of my Lexus. I know maintenance and repairs will be handled well. More

No to happy this visit because my tire pressure system was somehow disabled and I have to come back, this should have have been checked was somehow disabled and I have to come back, this should have have been checked More

The best! Especially service manager Frank Tranchida! Exemplifies customer service and what Lexus wants to be! Exemplifies customer service and what Lexus wants to be! More

Very professional and efficient. Work was done very well -on time and better than expected -on time and better than expected More

We purchased our first pre-owned certified Lexus at McGrath over 10 years and have been loyal customers ever since. Their sales staff, service specialists, and technicians have always gone above and be McGrath over 10 years and have been loyal customers ever since. Their sales staff, service specialists, and technicians have always gone above and beyond for us. It's always been a pleasant experience to have our car oil changes and maintenance at McGrath and our service professional takes time to explain things and find the best deal if our car needs service. More