McGrath Lexus of Chicago

Great people, professional and respectful Make your car Great people, professional and respectful Make your car service experience very easy. Great team! Thanks Great people, professional and respectful Make your car service experience very easy. Great team! Thanks More

Not to bad longer wait then I expected but overall good service I will probably be back. service I will probably be back. More

McGrath treats its customers with personal and professional service. Highly respectable service people. Very honest with what needs to be completed on your car. I like their technology with follow professional service. Highly respectable service people. Very honest with what needs to be completed on your car. I like their technology with follow up with service of your car status More

Edgar is exceptional. He is the best at what he does- Truly a great experience. We live 50+ miles from this dealership so before we made the drive I spoke with Edgar to inquire about the vehicle. Edgar w Truly a great experience. We live 50+ miles from this dealership so before we made the drive I spoke with Edgar to inquire about the vehicle. Edgar went above and beyond- checking availability, going to the vehicle to answer my specific questions about features and the condition of the vehicle. He took videos of the vehicle showing the specific features and the condition. He had the vehicle cleaned and sent us a picture update as we were on the way. Edgar is THE person for anyone looking to purchase at McGrath Lexus. Helpful. No pressure. Thorough. My favorite vehicle sales consultant. Doug and Mike in finance we’re extremely helpful and completed a great experience. More

Tires needed airService able to accommodate me & provide Tires needed air Service able to accommodate me & provide winterizing and a loaner as well! Tires needed air Service able to accommodate me & provide winterizing and a loaner as well! More

Justin Parrilla the Service Consultant was very professional and was able to answer all my questions. It’s been awhile since I have visited this dealership but because of Justin I’m making this my professional and was able to answer all my questions. It’s been awhile since I have visited this dealership but because of Justin I’m making this my home for all my automotive needs. Keep up the good work. More

Very disappointed. Expected more professionalism from a high-end dealership like Lexus. Sales process went ok, but a minor problem afterward with servicing went totally nuts over something that cost the d high-end dealership like Lexus. Sales process went ok, but a minor problem afterward with servicing went totally nuts over something that cost the dealership NOTHING to honor. Raised to sales manager Heather, and it was disastrous from there. I don't know how that person is even employed at Lexus. Nasty, nasty, nasty!! Tried contacting the general manager for the dealership, but he couldn't be bothered to return a simple, professionally written e-mail. Ready for my next vehicle, but will steer WAY clear of this dealership because of HER and this dealership's non-caring attitude once you write the check. More

Fast thorough service—pleasant environment. Andy Pak is very best I. Service. Very highly recommend. very best I. Service. Very highly recommend. More