McGrath Lexus of Chicago

I gave a rating of above Excellent for Julie Hill. Julie is very pleasant, knowledgeable, attitive to her customer ( Myself ) and she listens very well. She knows how to sell a car. She was detail oriented is very pleasant, knowledgeable, attitive to her customer ( Myself ) and she listens very well. She knows how to sell a car. She was detail oriented and knew her facts. I left the dealership knowing I would return some day to buy another car and in the meantime, I would steer all of my friends to McGrath to buy their cars. Dewayne was very good also. I brought my car in because my floor was very damp and I did not know where the water came from. I have never been under a Viaduct during our rain season, nor does my car come in contact with large volume of water while driving down the streets. The service department closed before i was informed as to what caused the leak. Can Dewayne or someone in the service department call me, to share that information with me? Larry in Sales and the Financial Manager were very good also. They both answered all of my questions Thanks so much Melba Poole More

Jerry and Larry are great to do business with.,,, those guys are great my entire family buys from the. Mc great family is very customer service orientated and I will always come back and purchase more vehi guys are great my entire family buys from the. Mc great family is very customer service orientated and I will always come back and purchase more vehicles from them More

The dealership is very nice and the overall experience was very pleasant. Working with Dave Nelson was also a very good experience. He was frank and very friendly. was very pleasant. Working with Dave Nelson was also a very good experience. He was frank and very friendly. More

Purchasing my vehicle from McGrath Lexus Chicago was truly an enjoyable experience. I wasn't pressured but instead allowed to take my time making the decision about this investment while having the ass truly an enjoyable experience. I wasn't pressured but instead allowed to take my time making the decision about this investment while having the assistance of knowledgeable, responsive & very friendly staff. I felt comfortable and at "home" at their dealership and will highly recommend McGrath Chicago to anyone I know looking to purchase a vehicle. More

My husband and I went to McGrath Lexus after contacting the dealership about a specific car. When we arrived, Bill was ready with the car. We are very pleased with our experience and our new car. the dealership about a specific car. When we arrived, Bill was ready with the car. We are very pleased with our experience and our new car. More

I have to say did this was my best experience buying car ever .Jerry did a great job showing me the car also Maria went over all the details inside the car which is kind of complicated mr Bell give me a gre ever .Jerry did a great job showing me the car also Maria went over all the details inside the car which is kind of complicated mr Bell give me a great financing ,and I will definitely send all my friends and relatives to purchase a car from McGrath Lexus and Jerry.I just completed my 1000 mile checkup and Mark was outstanding as well More

I found Julie Hill and the McGrath team friendly, professional and cooperative. Although some had warned me about dealing with a Chicago dealership, the price I received was excellent and McGrath de professional and cooperative. Although some had warned me about dealing with a Chicago dealership, the price I received was excellent and McGrath delivered everything that was promised, and then some. One option I had wanted was not on the vehicle and Julie had it installed at no extra cost. I am a very satisfied first-time customer. More

The customer service at McGrath Lexus was AMAZING! We knew which vehivle we wanted prior to arriving, but had various preferences that other dealers were not able to satisfy. Russ was able to find multip knew which vehivle we wanted prior to arriving, but had various preferences that other dealers were not able to satisfy. Russ was able to find multiple possibilities that fit and was very knowledgable and helped us through the entire process. He also provided us great insight on buying used versus leasing which helped us make our decision on what is best for us (and my husband is NOT timely at making decisions). Russ was patient and not pushy at all. We definitely recommend him and McGrath Lexus in Chicago. We will definitely be returning! More

Shawn was very friendly, knowledgable and helpful. I love my new Lexus CT200 Hybrid and I look forward to the visiting McGrath Lexus for car washes and maintenance. my new Lexus CT200 Hybrid and I look forward to the visiting McGrath Lexus for car washes and maintenance. More

I purchased my vehicle Tuesday evening and there were several items that needed to be corrected/added, but they would have to wait until the next day. My sales person Mike LaGiglio came in on his day off several items that needed to be corrected/added, but they would have to wait until the next day. My sales person Mike LaGiglio came in on his day off, Wednesday, to ensure my vehicle was prepped correctly and delivered on time. I truly appreciated his going the extra mile for me. Rick Guzman was soft spoken and understanding during the financing and extended warranty portion of my transaction. This was a huge purchase for me, and his demeanor made it easier. This is my first vehicle with navigation, phone, etc. In other words, there was a lot to take in. Nick Novelli was very congenial and patient during this instruction phase. He told me not to worry if I forgot anything and to call anytime with questions. More