
McGrath Lexus of Chicago
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 957 reviews
Nick is an outstanding individual. He is very explicit without being condescending in his explanations. I was able to understand the workings of The electronics of the Lexus I purchased. Every time I go without being condescending in his explanations. I was able to understand the workings of The electronics of the Lexus I purchased. Every time I go in for service or to get my car washed he is already to help me in any way possible. Nick is kind, considerate and extremely knowledgeable. I certainly would recommend this dealership and Nick to my friends. In addition I buy a new Lexus yearly. Sincerely, Edward Freemon More
I love my new car. Julie Hill is a great salesperson. She was very helpful and found the exact car that we wanted. She worked with Jeff Riordan who went over all of the new features with us. I was comfortabl was very helpful and found the exact car that we wanted. She worked with Jeff Riordan who went over all of the new features with us. I was comfortable with the price that we negotiated. My only complaint was the evaluation of our trade in which I thought was very low. More
I thought that Curtis and Maria were so professional and very informative. They were quick to return a phone call or text and really helped the buying process move along quickly and smoothly! very informative. They were quick to return a phone call or text and really helped the buying process move along quickly and smoothly! More
I shopped around for the car across multiple dealerships in the region and brought the car from this dealership over the one closer to my location was due to the fact that Julie was very polite and willing in the region and brought the car from this dealership over the one closer to my location was due to the fact that Julie was very polite and willing to work for me to meet my needs the best way possible. Their sales manager Larry was upfront and polite in negociating and matched my best offer with-out much hassel. Julie went out of her way to accomadate my requests and make the buying experience as pleasent as possible. I will certainly recomend McGrath Lexus of Downton and Julie Hill for anyone looking to buy a new car. More
The decision to purchase at McGrath Lexus started with the great personal attention I received from Dwayne Allen in Service. My decision was proven true by the personal efforts of Bell, Jones and Riordan the great personal attention I received from Dwayne Allen in Service. My decision was proven true by the personal efforts of Bell, Jones and Riordan. More
Recommended by our children and they were very pleased as were we. Jeff Riordan was extremely patient and excellent. He made us feel very comfortable. were we. Jeff Riordan was extremely patient and excellent. He made us feel very comfortable. More
Julie Hill's is as professional as they come. She is informative, honest, patient, cares about her customers and most importantly she made my first car buying experience just perfect! I would highly rec informative, honest, patient, cares about her customers and most importantly she made my first car buying experience just perfect! I would highly recommend her to my friends and others. She has exceeded all of my expectations and I would like to thank her for that. More
I would like to thank the staff who stayed after hours to get the deal done. Special thanks to Julie Hill who made our experience comforting. get the deal done. Special thanks to Julie Hill who made our experience comforting. More
I walked into the dealership as a "not even sure I want to trade in my current lexus rx 400h" and left as an "excited, delighted, happy as can be with my new vehicle" customer. It is my 3rd lexus fro want to trade in my current lexus rx 400h" and left as an "excited, delighted, happy as can be with my new vehicle" customer. It is my 3rd lexus from McGrath and although I was comfortable that I would be treated nicely, this experience was outstanding. The patience demonstrated by Heather O'Malley was way beyond "great". She helped me understand all the options and in the end when I missed out on my first vehicle choice while "thinking it over", she rightly convinced me that the alternate vehicle might really be the best choice for me. Amazing. A very daunting task for the buyer is transferring all the "stuff" in the old vehicle to the new one and learning the options and technology associated with the new auto. This onerous task became an actual delightful journey with Nick Novelli providing a guided tour that was organized, logical and fun! The fact that both of these individuals are still available to me in the future is extremely comforting. Doug Bell was a friendly and thorough "numbers" guy that answered all my questions as we waded through the paperwork. I would highly recommend this team to any prospective buyer. More
Nick was very knowledgeable & knew EXACTLY what I was looking for. No pressure. No sales pitch. Just straight facts. A breath of fresh air at a dealership that deals with high end vehicles. I recommend t looking for. No pressure. No sales pitch. Just straight facts. A breath of fresh air at a dealership that deals with high end vehicles. I recommend this guy to anyone who needs an honest opinion! Thanks again! More