
McGrath Lexus of Chicago
Chicago, IL
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From the moment I walked into McGrath Lexus of Chicago, I knew I was in a top notch dealership. The staff was extreamly friendly and knowledgable as I walked the showroom floor. Once I pin-poined the vechica knew I was in a top notch dealership. The staff was extreamly friendly and knowledgable as I walked the showroom floor. Once I pin-poined the vechical I was most interest in, I began to work with David Kay. I found David to be extreamly knowledgable about the various cars on the floor. He was helpful in making sure the car I was interested in would be the one that would be the best fit for my needs. After making my selection, I took some time to explore other options, the whole time David was patient, pofessional and would check in periodically from time to time with me (not like most car sales folks who can be somewhat overbairing). Once I decided the Lexus was the best car for me, David and was respectful and made the entire negotiating process fun, which is honestly the first time I would ever describe the process of buying a car. Once the deal was done, I worked with Jeff Riordan who was a Vehical Delivery Specialist. Jeff reviewed all of the "cool" features that came equiped with my car. He set-up all of the various customized options with me and made sure that I was following the entire time. We also reviewed some additional options that I would be able to purchase for the car which will help ensure I properly protect and car for my new purchase. Jeff was extreamly knowledgable about the car and its features, without his help in learning the car, I am sure I would haven't ever known half of the really cool things my new car is able to do. Jeff provided me with his card and offered to be available if I should ever have any questions about the car. Jeff really solidified that I made the right decision with the car I selected, his passion for Lexus is contagous and really shows when you work with him. Overall, I would give my experience an A++ with McGrath Lexus of Chicago. These folks are TOP NOTCH and would highly recommend you check them out, I promise you will not be disappointed. Great group of people! More
I have experienced great success at this dealer with Julie Hill. She is the best. She is an outstanding salesperson who gets the job done! Julie Hill. She is the best. She is an outstanding salesperson who gets the job done! More
Julie is always great to work with when making the decision to purchase a new car. One of her best attributes is that she is so personable and makes what can be a painful experience (purchasing a car) decision to purchase a new car. One of her best attributes is that she is so personable and makes what can be a painful experience (purchasing a car) enjoyable. I have recommended her to other friends/colleagues and will continue to do so. More
Overall a good dealer to work with. I did a lot of research and feel that I got a fair price. The physical dealership is great. Complimentary coffee, internet, shoeshines. There is a cafe and a pra research and feel that I got a fair price. The physical dealership is great. Complimentary coffee, internet, shoeshines. There is a cafe and a practice putting green. A great place to wait while getting your oil changed. More
We bought a Lexus IS250 even though we came for a different car. It was a pleasure working with you guys. Good service and good people and follow up. Good selection. different car. It was a pleasure working with you guys. Good service and good people and follow up. Good selection. More
Everyone was very polite and accommodating. The service delivery was outstanding, and Nick Norelli made sure that I knew about every button and whistle. Bill Tacker did a great job finding my car for me. delivery was outstanding, and Nick Norelli made sure that I knew about every button and whistle. Bill Tacker did a great job finding my car for me. Vicki Collins More
I am going to get straight to the point and describe Mr. Martell (IMPECCABLE). The experience I had with Mr. Martell was outstanding. I walked in the dealership and told him what type of vehicle I was loo Martell (IMPECCABLE). The experience I had with Mr. Martell was outstanding. I walked in the dealership and told him what type of vehicle I was looking for, and first off he told me a little about himself and from there I felt like I had known him for years. Mr. Martell was very articulate throughout the whole sales process. Would I refer a friend. ABSOLUTELY! We need more people like him who cares about their job and takes pride in their job. He feels very strong about McGrath Lexus. He was very informative. Mr. Martell is definitely a sales person, he sold me exactly what I was looking for. He is one person I will not forget and when it is time to purchase again I hope he will be at McGrath. Job well done--THANK YOU I want to also thank Rick Guzman- he was straight to the point, very detailed and well organized. Good team of people More
Bought a used Lexus from Gary Sowell, it was an overall good experience - Gary was knowledgeable and friendly and a straight shooter which are important qualities to have as a car salesman. good experience - Gary was knowledgeable and friendly and a straight shooter which are important qualities to have as a car salesman. More