McGrath Lexus of Chicago

Great experience and wonderful staff. I highly recommend Rick and love my new pre owned Lexus. Exceeded my expectations and would buy from here again Rick and love my new pre owned Lexus. Exceeded my expectations and would buy from here again More

Mike, Nick and Doug were awesome and were a pleasure to deal with. Mike is extremely friendly and made sure that we were comfortable, all our questions were answered and never made us feel that we were un deal with. Mike is extremely friendly and made sure that we were comfortable, all our questions were answered and never made us feel that we were under any pressure to buy. He was knowledgeable about the RX (we ended up buying) and ~ poor guy ~ pulled up 3 vehicles for us so that we could compare colours and options at our leisure. Nick and Doug put the finishing touches to making our visit great. Nick made sure that all the little things and accessories were taken care of and the car literally shone as we walked up to it after he had gone through. Not only that, Nick made sure that we knew the ins and outs of the RX before we drove off - you can tell he really wants to make sure that each person is happy. Doug bell had us laughing - dry sense of humour and all - through the finance process. Bottom line - I'd highly recommend dealing with these guys should you visit this great dealership. Thanks again guys. More

We had an outstanding experience with Shawn Friedman as our sales person. We came in to buy a new RX 450h and ended up buying both the new car and a preowned RX 350. Shawn was friendly, helpful, honest, our sales person. We came in to buy a new RX 450h and ended up buying both the new car and a preowned RX 350. Shawn was friendly, helpful, honest, and worked with us patiently to put together the best possible deal for us. Nick gave a comprehensive discussion about the features of the new car and spent a lot of time with us to make sure we understood everything. He also helped us customize the apps and computer system. Overall, we are very impressed with McGrath Lexus. We would not hesitate to recommend McGrath to anyone. More

Dwayne is so polite and really seems to car about what happens to my car. Being a woman is difficult when it comes to cars and sometimes people seem to take advantage and lack patience with women. Dwayn happens to my car. Being a woman is difficult when it comes to cars and sometimes people seem to take advantage and lack patience with women. Dwayne is just the opposite. His kindness, expertise and caring manner are all appreciated. He also has a respect that shows. Having been a teacher and principal, I greatly appreciate a respectful young man. Julie Hill has been wonderful. She helped me get something beautiful (my ES350) at a very sad time, the death of my sister. I am so impressed by a woman who knows so much about cars. Julie is someone I would recommend to all of my friends who want a lovely car. Frank was the money guy. I stopped by his office yesterday to tell him I had paid for my car and I have the title which made me think of him. Frank, like Julie and Dwayne, has made my experience with the car very pleasant. Last, I would like to mention Import Auto's Jerry. What an amazing guy. I had a few instances where I had to take my car there. Efficient, polite and outstanding is all I can say about Jerry. More

Ms. Julie Hill was very nice to me and my wife and she knew her job and the Lexus brand. McGrath Lexus should consider themselves lucky to have a sales person like Ms. Hill on staff. She's a person who pu knew her job and the Lexus brand. McGrath Lexus should consider themselves lucky to have a sales person like Ms. Hill on staff. She's a person who puts the customer and the Lexus brand first. This is a very rare quality in todays work force. It is my honor to submit this review on behalf of Ms. Julie Hill. P.S. I've already told my friends about the great experience that my wife and I had buying a Lexus from Ms. Hill. Yours Truly R.S. More

As a corporate executive and attorney looking to upgrade my vehicle Julie has proven to be extremely knowledgeable, not pushy, consultative, persistent, accessible, friendly and personable. She has made the my vehicle Julie has proven to be extremely knowledgeable, not pushy, consultative, persistent, accessible, friendly and personable. She has made the buying experience a pleasure and not stressful or a battle of the game of typical car sales. I would buy from her any time and recommend all of my friends and clients to buy from her as well. My personal recommendations mean a lot to me, because my name is attached to the recommended service or business, and Julie puts me at ease with recommending others to her as a representative of McGrath. My original intent was to buy Mercedes this year, but Julie did what a consultative sales person should do and that's keep me driving Lexus, and upgraded me to the LS Fsport. Na'im D. Muhammad, MBA, Esq. NDM Capital Partners, LLC More

I had a very pleasant experience with Julie hill I will highly recommend her to the ones who are interesting in buying a car from Lexus highly recommend her to the ones who are interesting in buying a car from Lexus More

I had the pleasure of having Julie Hill as my sales person at McGrath Lexus and she was, and continues to be, an exceptionally warm, personable and knowledgeable sales person. She has a wealth of exper person at McGrath Lexus and she was, and continues to be, an exceptionally warm, personable and knowledgeable sales person. She has a wealth of experience about the Lexus brand and, she reassured me by letting me know that I was making a wise purchase that would provide me with the support assistance I need, long after the purchase. Ms. Hill stayed with me through out the puchase and guided me as she explained the many benefits of purchasing a car that has a high performance and longevity record.. When I've needed to ask questions, etc. she has remained approachable and personable. I highly recommend Ms. Hill and I look forward to working with her again on my next Lexus purchase. More

While I wasn't at McGrath to buy a Lexus, I wasn't made to feel like a second tier customer. Rick Farbo was courteous and punctual. I came to McGrath through USAA Car Buying Service and the c wasn't made to feel like a second tier customer. Rick Farbo was courteous and punctual. I came to McGrath through USAA Car Buying Service and the car I saw on-line was the car I saw at the dealership. Rick was prompt to phone after my initial email inquiry, and he sent my great photos and a CARFAX report right after we spoke. More

Julie was very diligent in communicating with me and provide me with all the answers and information I requested. She follows through with her word. Being able to text and email me information was cru provide me with all the answers and information I requested. She follows through with her word. Being able to text and email me information was crucial to me as the nature of my business and profession is also sales and I am not always available to take a phone call. More