
McGrath Lexus of Chicago
Chicago, IL
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As a corporate executive and attorney looking to upgrade my vehicle Julie has proven to be extremely knowledgeable, not pushy, consultative, persistent, accessible, friendly and personable. She has made the my vehicle Julie has proven to be extremely knowledgeable, not pushy, consultative, persistent, accessible, friendly and personable. She has made the buying experience a pleasure and not stressful or a battle of the game of typical car sales. I would buy from her any time and recommend all of my friends and clients to buy from her as well. My personal recommendations mean a lot to me, because my name is attached to the recommended service or business, and Julie puts me at ease with recommending others to her as a representative of McGrath. My original intent was to buy Mercedes this year, but Julie did what a consultative sales person should do and that's keep me driving Lexus, and upgraded me to the LS Fsport. Na'im D. Muhammad, MBA, Esq. NDM Capital Partners, LLC More
Ms. Julie Hill was very nice to me and my wife and she knew her job and the Lexus brand. McGrath Lexus should consider themselves lucky to have a sales person like Ms. Hill on staff. She's a person who pu knew her job and the Lexus brand. McGrath Lexus should consider themselves lucky to have a sales person like Ms. Hill on staff. She's a person who puts the customer and the Lexus brand first. This is a very rare quality in todays work force. It is my honor to submit this review on behalf of Ms. Julie Hill. P.S. I've already told my friends about the great experience that my wife and I had buying a Lexus from Ms. Hill. Yours Truly R.S. More
While I wasn't at McGrath to buy a Lexus, I wasn't made to feel like a second tier customer. Rick Farbo was courteous and punctual. I came to McGrath through USAA Car Buying Service and the c wasn't made to feel like a second tier customer. Rick Farbo was courteous and punctual. I came to McGrath through USAA Car Buying Service and the car I saw on-line was the car I saw at the dealership. Rick was prompt to phone after my initial email inquiry, and he sent my great photos and a CARFAX report right after we spoke. More
I had the pleasure of having Julie Hill as my sales person at McGrath Lexus and she was, and continues to be, an exceptionally warm, personable and knowledgeable sales person. She has a wealth of exper person at McGrath Lexus and she was, and continues to be, an exceptionally warm, personable and knowledgeable sales person. She has a wealth of experience about the Lexus brand and, she reassured me by letting me know that I was making a wise purchase that would provide me with the support assistance I need, long after the purchase. Ms. Hill stayed with me through out the puchase and guided me as she explained the many benefits of purchasing a car that has a high performance and longevity record.. When I've needed to ask questions, etc. she has remained approachable and personable. I highly recommend Ms. Hill and I look forward to working with her again on my next Lexus purchase. More
Very positive experience. Everyone at the dealership is friendly and they want to give the best service possible. Dave Nelson was very friendly and personable. I would buy from Dave and McGrath Lexus agai friendly and they want to give the best service possible. Dave Nelson was very friendly and personable. I would buy from Dave and McGrath Lexus again in the future. More
Julie was very diligent in communicating with me and provide me with all the answers and information I requested. She follows through with her word. Being able to text and email me information was cru provide me with all the answers and information I requested. She follows through with her word. Being able to text and email me information was crucial to me as the nature of my business and profession is also sales and I am not always available to take a phone call. More
Mark McLawhorn, was recommended to me by another McGrath customer when I purchased my first Lexus. He has always been extremely courteous and very willing to answer my questions regarding what maintenance customer when I purchased my first Lexus. He has always been extremely courteous and very willing to answer my questions regarding what maintenance and/or services are required or are being recommended to keep my car in excellent condition. More
Excellent customer service from Anthony and Frank, reasonable price working with Sharon. Purchased ES 350. Very pleased with purchase. Will be back to McGrath Lexus for service. reasonable price working with Sharon. Purchased ES 350. Very pleased with purchase. Will be back to McGrath Lexus for service. More
This dealership and sales exec (Dave) didn't act like your typical dealership. They were direct and didn't play any games. Basically, they made it easy to do business with them. your typical dealership. They were direct and didn't play any games. Basically, they made it easy to do business with them. More