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McGrath Lexus of Chicago

Chicago, IL

4.7
957 Reviews
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1250 West Division Street

Chicago, IL

60642

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Showing 957 reviews

April 15, 2013

Advised him he had a vehicles color listed incorrectly, responded by calling me an 'xxxxxx'. Will definitely not be considering this dealership for anything. More

by rbusha
Customer Service
Friendliness
Recommend Dealer
No
Apr 30, 2013 -

McGrath Lexus of Chicago responded

We are sorry you did not have a pleasant experience at McGrath Lexus of Chicago. We take pride in our customer service and would like a chance to earn your business back. Please contact me so we may discuss this further.

April 14, 2013

Loved our salesman, Bill. He made every effort to make sure we were satisfied even after he made the sale. We love our new Lexus. More

by Wickscollis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tacker
April 14, 2013

Our lexus's lease was expiring and we wanted to purchase it. Julie, and Frank from finance, were VERY helpful to get this done quickly and efficiently. Julie even looked into getting an oil chang More

by drabid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
April 14, 2013

The reason I am writing this review about Julie is The reason I am writing this review about Julie is because Julie was a very energetic, followed up regularly, was very much interested in what we More

by maria3l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
April 14, 2013

Very professional low pressure organization. Great selection of cars and the attitude of "lets get-r-done:. Flexible funding options made this deal happen for me. Looking forward to a long term re More

by LeoJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Novelli, Mike LaGiglio, Larry Brodacz
April 13, 2013

Bill, Frank and Maria all were excellent in each areas of there expertise in your dealership. They made this day extra special for me and my wife. I knew right from the start I was in great hands when I met More

by MSchmidt7000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cowan, Bill Tacker
April 12, 2013

i 'm sure i would not have purchase my car if it had not been for the customer service and attention to detail by ms.hill,i have gone to other dealer ships and been ignored or felt no treated well,the p More

by laverne.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
April 12, 2013

Julie Hill providied excellent professional service and made us feel right at during the time we were there to make our purchase. She also made sure we understood the specifics as it related to the operati More

by tlt9244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
April 11, 2013

My experience at McGrath Lexus was fabulous. My husband and I have busy jobs and 3 kids and Anthony Swanke really catered to our needs and made the process easy for us. He found the car we wanted (a preown More

by Emgottlieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Swanke
April 11, 2013

Anthony Swanke made our experience delightful. He was very flexible in terms of price, accommodations, etc. Anthony did not pressure us into making a purchase and answered all of our questions accurately More

by brmarino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Swanke
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