McGrath Lexus of Chicago

I was impressed by your service team that every one was very friendly and professonal. I am so happy to know that you also provide free car wash. I will certainly recommend your dealdership to my friends. very friendly and professonal. I am so happy to know that you also provide free car wash. I will certainly recommend your dealdership to my friends. More

The entire staff at McGrath Lexus is very friendly and willing to help. I went to the dealership to view a specific car I saw on their website and was quickly assisted by Rick Farbo to view and drive the willing to help. I went to the dealership to view a specific car I saw on their website and was quickly assisted by Rick Farbo to view and drive the car. The showroom and waiting area were very comfortable as I waited while the team got everything worked out on my purchase. I have always been impressed with Lexus dealers, and McGrath delivered and even surpassed my expectations. More

This was a delightful experience! Heather made the leasing process effortless, was willing to extend great service In my selection process, and effectively used other staff. I will recommend McGrat leasing process effortless, was willing to extend great service In my selection process, and effectively used other staff. I will recommend McGrath Lexus to all my friends and family. More

Answered all of my son-in-laws questions. Purchasing a car online Bill Tacker took the worry out of the process. Would do it again.. car online Bill Tacker took the worry out of the process. Would do it again.. More

I am disappointed with the trade in value that was given for my 02 cadillac deville DTS.Cadillac was willing to give me kelly blue book value for my car becauese of the shape it was in,I just refused to go for my 02 cadillac deville DTS.Cadillac was willing to give me kelly blue book value for my car becauese of the shape it was in,I just refused to go back with a GM product. More

Charles handled the sale honestly and professionally. Doug handles the financing quickly and accurately. Jeff Riordan was amazing. He set up everthing on the car's nav system for me, explained everythi Doug handles the financing quickly and accurately. Jeff Riordan was amazing. He set up everthing on the car's nav system for me, explained everything in detail, was patient, competent, polite and knowledgable. All in all, an excellent experience. More

the reason we purchased our vehicle at McGrath was our relationship with Larry.When Larry was employed elsewhere I tried to purchase a LX460 .The management rejected my offer. Larry tried very hard on our relationship with Larry.When Larry was employed elsewhere I tried to purchase a LX460 .The management rejected my offer. Larry tried very hard on our behalf , but to no avail . When Larry moved to McGrath he sent out an announcement.Knowing that he was now better able to serve his clients I called on him .The experience became simple and pleasant .Thank you for enabling me to buy the car we wanted at a fair price More

I had a very pleasant experience buying my new car. The staff was extremely helpful with getting my new car ready to go. They even straightened out my Sirius/XM account which I have had issues previously staff was extremely helpful with getting my new car ready to go. They even straightened out my Sirius/XM account which I have had issues previously. More

Lexus McGrath of Chicago staff provided great customer service and experience. Austin Fredrick and Jeff Riordan were very patient and thorough in explaining everything and would definitely recommend p service and experience. Austin Fredrick and Jeff Riordan were very patient and thorough in explaining everything and would definitely recommend purchasing a vehicle here. More

Trading-in my car and buying a pre-owned vehicle at McGrath Lexus was an easy and pleasurable experience. McGrath's professionalism made it easy every step of the way. I started on their website whic McGrath Lexus was an easy and pleasurable experience. McGrath's professionalism made it easy every step of the way. I started on their website which listed all the vehicles they had in stock. From there I called and asked for pre-owned sales. I was able to provide my current car's VIN number over the phone and ask them for their best pricing on my trade-in and the car I wanted to buy. The price was fair so I drove down to McGrath Lexus of Chicago, test drove the car I wanted, enjoyed some complementary coffee in the lounge and easily came to a win-win negotiation. Even after the sale, McGrath threw in some extra's including a full tank of gas, ongoing free car washes and discounts on accessories for my new (used car) which seems brand new after their certification program that extends the warranty 3 more years. Once again, the entire experience was easy, fair and enjoyable. All dealerships should work this way! More