McGrath Lexus of Chicago

Mike LaGiglio was extremely helpful in assisting me in making my decision to purchase my first Lexus. Not only was he friendly and accomodating to my needs, he was also knowledgeable and answered all of making my decision to purchase my first Lexus. Not only was he friendly and accomodating to my needs, he was also knowledgeable and answered all of my questions or insured that my questions were answered. A customer cannot really ask for more than that when it comes to customer service. He was attentive and not only showed me the vehicle but also the showed me around the facilities, which are impressive. Mike is the kind of salesperson to whom I would be comfortable referring friends and family and that says a lot. A good salesman can close a deal, but a great salesman can get you to come back. I am excited to continue to use McGrath Lexus for my ongoing service needs to my Lexus and am pleased to send friends and family. In addition to Mr. LaGiglio, the manager and financial advisor who walked me through the documentation were outstanding. I am truly pleased with my overall experience from start to finish. More

I had the privilege to work with Mr. Sean Shumpert purchasing a ussd Lexus. My experience was great. He was very helpful and attentive. He answered all my questions and concerns about the SUV, Warrant purchasing a ussd Lexus. My experience was great. He was very helpful and attentive. He answered all my questions and concerns about the SUV, Warranty, price, etc. I highly recommend Mr. Shumpert and this dealer. So far it's been a great experience. Everyone was helpful and professional. More

Thank you for great job!! Without Julie, I don't think Thank you for great job!! Without Julie, I don't think we could buy the car at the time. She did very hard work for us to make the deal work. She was Thank you for great job!! Without Julie, I don't think we could buy the car at the time. She did very hard work for us to make the deal work. She was very friendly for my baby also. I am so happy to drive brand new Lexus. More

We purchased the RX350 from McGrath while we were out of state and needed the vehicle delivered when we returned. Heather was outstanding and made the process painless for us. When we got home she deliver state and needed the vehicle delivered when we returned. Heather was outstanding and made the process painless for us. When we got home she delivere the car to our home and spent an hour walking us through all the features the car had. In all my years I have never been as impressed with a dealership and sales rep as I have been with McGrath and Heather. We are looking forward to a long relationship with McGrath! You have set the bar in quality, customer service and attention to detail. More

This is my third purchase from the dealership, and my experience, each time, has been excellent.Heather O'Malley was very professional and consistent in her delivery of her sales pitch. She spent the req experience, each time, has been excellent.Heather O'Malley was very professional and consistent in her delivery of her sales pitch. She spent the required time to make sure that she met all of her promises to me i.e. delery date, price color, and the model I was looking for. More

We had a great experience with the sales and finance department of McGrath Lexus in Chicago. We bought an LX470 2005. Mike LaGiglio was very professional and polite to us during the visits that we mad department of McGrath Lexus in Chicago. We bought an LX470 2005. Mike LaGiglio was very professional and polite to us during the visits that we made at the dealership. He showed us the details of the car and answered all the questions that we had in a professional manner. My wife and I were extremely impressed with his loyalty, dedication, and professionalism to us as customers. He called us back as a courtesy call to congradgulate us on the purchase of the car and to see if there was anything else he could do to help assist. We felt connected with the dealership due to his loyalty with his customers. Frank Cowan, Finance Director, took the time to help us get the best rate possible and to work with us on a payment plan that was comfortable for our budget. He was professional in his interactions with us. In our opinion, both Mike LaGiglio and Frank Cowan are assets to the McGrath Lexus Dealership in Chicago. We will pass the word to our family and friends about the positive pleasant experience we had at MCGRATH LEXUS in CHICAGO. More

Friendly, Courteous. works hard to close the deal, even if it late. Good financing and extended warranty options by Lexus and the dealer. would recommend to my friends if it late. Good financing and extended warranty options by Lexus and the dealer. would recommend to my friends More

This is the second Lexus I have purchased from McGrath of Chicago. Both times I was able to get a great price price and excellent service. This is the first time I worked with Heather O'Malley and would hi Chicago. Both times I was able to get a great price price and excellent service. This is the first time I worked with Heather O'Malley and would highly recommend her. I completed an internet inquiry after researching the vehicle I wanted and was able to work most of the details out on the phone. When I arrived at the dealership, Heather had the car ready for me to test drive. The process of buying and then working with Frank to finance was smooth and pleasant. This is my third Lexus and when I am ready to purchase my next one I will be back at McGrath in Chicago. More

Gary Sowell provided exceptional service. He was patient with me and answered all my questions. I would return to him for my next car and will definitely recommend him to my friends and family. with me and answered all my questions. I would return to him for my next car and will definitely recommend him to my friends and family. More