McGrath Lexus of Chicago

I was in for service. Nick delivered the loaner to me with a great explanation about the car I was using. the loaner was a new one, very different from my current one. When I returned the loaner and took with a great explanation about the car I was using. the loaner was a new one, very different from my current one. When I returned the loaner and took delivery of my new car I left some of my property in the loaner on the rear floor. Nick contacted me... delivered my things to my residence. Couldn't ask for better service... all the way around. More

Iam giving this dealership the best possible rating i can because thats what they deserve. If i could give them a 10 i would. When i walked through the door i was greeted with all smiles and very polite peop because thats what they deserve. If i could give them a 10 i would. When i walked through the door i was greeted with all smiles and very polite people. Anthony Swanke was amazing,very nice,and and helpful. I came in and told him what car i was looking at,and he did all that he could do to help me get that car,and i got it!!! I am very satisfied with the customer service he provided me with. i would recommend this place to anyone,and i will definately buy another car from you! thank you McGrath Lexus and thank you Anthony Swanke!! More

Everyone we met exhibited an extraordinarily high level of customer service and professionalism--qualities I have not usually associated with auto dealerships in the past. Brian was excellent as the maste of customer service and professionalism--qualities I have not usually associated with auto dealerships in the past. Brian was excellent as the master of ceremonies and lead actor, though Maria and Doug were equally good in their supporting roles. My wife and I felt it was more a consultative experience than feeling we were being "sold" something. Mike McGrath can be proud of this team. I think the long tenure of many of his employees is testament to their corporate culture. More

Was very happy with my 2008 RX350 when Nick approached me about purchasing a new 2012. My car was in great condition and had low milage, however, as I spoke with Nick in more detail about the enhanced featur about purchasing a new 2012. My car was in great condition and had low milage, however, as I spoke with Nick in more detail about the enhanced features and benefits of purchasing a 2012 RX, I was interested but still not ready to buy a new car. Over the next few months Nick was pleasantly persistent and would check in on my availablity to come back in. Nick was a genuinely nice guy who listened to my questions/concerns and did a great job making sure I was comfortable with my purchase. If I had any issues with my car, service needs, etc. in the future, I would feel comfortable reaching out to Nick for assistance knowing he would do his best to take care of it. More

Where should I start?...Well, I have been a faithful McGrath Lexus of Chicago client since 2004. I know that I have personally bought at least 4/5 cars within this time and have referred many others. Ju McGrath Lexus of Chicago client since 2004. I know that I have personally bought at least 4/5 cars within this time and have referred many others. Julie Hill has ALWAYS been available, courteous, knowledgeable, and diligent with my concerns and purchases. I am ashamed to say that I can vividly remember calling her on a Sunday and her answering the phone by the 2nd ring and answering all of my questions without hesitation. This alone has built a solid foundation for the relationship that I have with Julie Hill and MLofC. My birthday is coming up soon and I have my eyes on the new GX…..I am looking forward to my next experience. Thanks again for your continued support. You are appreciated…..LW More

I purchased a vehicle from Dave at Mcgrath Chicago today. He addressed all my concerns and had answers to every question I had. There was no messing around, no games, in and out in a reasonable amount of tim He addressed all my concerns and had answers to every question I had. There was no messing around, no games, in and out in a reasonable amount of time. I don't particularly enjoy messing around in dealerships for any longer than necessary, I'm glad I didn't have to. I would definitely buy from Dave and Mcgrath again. More

I went to McGrath Lexus with my wife about 3 weeks ago in hopes to purchase a new car. We met with Julie Hill as our sales associate. Julie was excellent. She took her time to answer our questions, show us s hopes to purchase a new car. We met with Julie Hill as our sales associate. Julie was excellent. She took her time to answer our questions, show us several cars, and took us out on test drives. We were impressed with McGrath's operation and with their cars. But mostly, we were impressed with Julie Hill. She was a joy to speak to, and it really showed that she cared. We did not purchase a car from McGrath. In fact, we still have not purchased a car. But we have decided on a different car make all together. We are just in the process of locating a color/trim for delivery. But I just wanted to write a quick review because of the lasting impression we had of Ms. Hill at McGrath. Even though we didn't purchase a car with her, we look forward to hopefully making a purchase with her in the future. More

After experiencing several distasteful car buying experiences. It is my pleasure to say Julie Hill changed my mind about the car buying process. Julie took the time to listen and understand my need experiences. It is my pleasure to say Julie Hill changed my mind about the car buying process. Julie took the time to listen and understand my needs. She was very attentive, professional and eager to find the perfect car for me. It was a wonderful experience and I have no regrets. Happy Customer! Nicole More

Anthony Swanke was my salesperson and I would like to say "Thank You" for the pleasant experience that he provided for me in the purchase of my certified Lexus ES350.I was a bit hesitant and it was a tough "Thank You" for the pleasant experience that he provided for me in the purchase of my certified Lexus ES350.I was a bit hesitant and it was a tough decision for me, but Anthony was very reassuring that I would be very happy with my purchase and selection. His insight proved correct. The car was presented to me in showroom condition and Anthony ironed out some minor details with no problem just focusing on customer satisfaction, which sometimes is in short supply these days. I am very happy thatnewcar I bought the car. I am totally happy with my purchase and will not hesitate to make recommendations for you, and Chicago Mcgrath lexus. More

We are more than happy to be part of the McGrath Family, they are truly AWESOME and Julie Hill is a Phenomenal Sales Person and we will definitely recommend family and friends to visit the McGrath Family. they are truly AWESOME and Julie Hill is a Phenomenal Sales Person and we will definitely recommend family and friends to visit the McGrath Family. More