McGrath Lexus of Chicago

In June 2008 I purchased a Lexus GS 430 from McGrath Lexus of Chicago and found the service to be outstanding during the entire period of my ownership of the said vehicle. Due to a serious illness, I Lexus of Chicago and found the service to be outstanding during the entire period of my ownership of the said vehicle. Due to a serious illness, I had to sell that vehicle back to this delearship in November of 2011. At that time, I received an incredibly fair price and the sale and all things attendant thereto were made as easy as could possibly be for me. My heartfelt thanks went to Sharon Gale, General Sales Manager, and Anthony Swanke, the sales representative who originally sold the GS 430 to me and who now put forth every effort to help me sell back the car that I loved so much. On March 14th, 2012 I stopped in at McGrath Lexus of Chicago to greet these fine people and, once again, I purchased a vehicle from them. Due to recent medical expenses, I was not able to purchase a desired Lexus vehicle, but I did purchase a pre-owned Toyoto Corolla LE through McGrath Lexus of Chicago, with the help of Anthony Swanke, Sales Representative, Sharon Gale, General Sales Manager, and Frank Cowan, Finance Representative. I did not consider purchasing my vehicle from any other dealership because of the excellent service I have experienced with McGrath Lexus of Chicago since June 2008, and as always, I was treated as a valuable client and was thus able to effect the purchase I had hoped to make. I strongly recommend this dealership to anyone interested in purchasing a Lexus vehicle, or one of their carefully maintained pre-owned vehicles. More

I really enjoyed working with this dealer, Julie Hill. I'm sure to tell friends and family about the great service and hardword Julie put in to help. The best sales person in the town. Rock I'm sure to tell friends and family about the great service and hardword Julie put in to help. The best sales person in the town. Rock More

Julie has always been responsive to my needs, followed up Julie has always been responsive to my needs, followed up with emails and phone calls. If I every buy a Lexus, it will be with Julie. Julie has always been responsive to my needs, followed up with emails and phone calls. If I every buy a Lexus, it will be with Julie. More

I was in for service. Nick delivered the loaner to me with a great explanation about the car I was using. the loaner was a new one, very different from my current one. When I returned the loaner and took with a great explanation about the car I was using. the loaner was a new one, very different from my current one. When I returned the loaner and took delivery of my new car I left some of my property in the loaner on the rear floor. Nick contacted me... delivered my things to my residence. Couldn't ask for better service... all the way around. More

Iam giving this dealership the best possible rating i can because thats what they deserve. If i could give them a 10 i would. When i walked through the door i was greeted with all smiles and very polite peop because thats what they deserve. If i could give them a 10 i would. When i walked through the door i was greeted with all smiles and very polite people. Anthony Swanke was amazing,very nice,and and helpful. I came in and told him what car i was looking at,and he did all that he could do to help me get that car,and i got it!!! I am very satisfied with the customer service he provided me with. i would recommend this place to anyone,and i will definately buy another car from you! thank you McGrath Lexus and thank you Anthony Swanke!! More

Everyone we met exhibited an extraordinarily high level of customer service and professionalism--qualities I have not usually associated with auto dealerships in the past. Brian was excellent as the maste of customer service and professionalism--qualities I have not usually associated with auto dealerships in the past. Brian was excellent as the master of ceremonies and lead actor, though Maria and Doug were equally good in their supporting roles. My wife and I felt it was more a consultative experience than feeling we were being "sold" something. Mike McGrath can be proud of this team. I think the long tenure of many of his employees is testament to their corporate culture. More

Was very happy with my 2008 RX350 when Nick approached me about purchasing a new 2012. My car was in great condition and had low milage, however, as I spoke with Nick in more detail about the enhanced featur about purchasing a new 2012. My car was in great condition and had low milage, however, as I spoke with Nick in more detail about the enhanced features and benefits of purchasing a 2012 RX, I was interested but still not ready to buy a new car. Over the next few months Nick was pleasantly persistent and would check in on my availablity to come back in. Nick was a genuinely nice guy who listened to my questions/concerns and did a great job making sure I was comfortable with my purchase. If I had any issues with my car, service needs, etc. in the future, I would feel comfortable reaching out to Nick for assistance knowing he would do his best to take care of it. More

Where should I start?...Well, I have been a faithful McGrath Lexus of Chicago client since 2004. I know that I have personally bought at least 4/5 cars within this time and have referred many others. Ju McGrath Lexus of Chicago client since 2004. I know that I have personally bought at least 4/5 cars within this time and have referred many others. Julie Hill has ALWAYS been available, courteous, knowledgeable, and diligent with my concerns and purchases. I am ashamed to say that I can vividly remember calling her on a Sunday and her answering the phone by the 2nd ring and answering all of my questions without hesitation. This alone has built a solid foundation for the relationship that I have with Julie Hill and MLofC. My birthday is coming up soon and I have my eyes on the new GX…..I am looking forward to my next experience. Thanks again for your continued support. You are appreciated…..LW More

I purchased a vehicle from Dave at Mcgrath Chicago today. He addressed all my concerns and had answers to every question I had. There was no messing around, no games, in and out in a reasonable amount of tim He addressed all my concerns and had answers to every question I had. There was no messing around, no games, in and out in a reasonable amount of time. I don't particularly enjoy messing around in dealerships for any longer than necessary, I'm glad I didn't have to. I would definitely buy from Dave and Mcgrath again. More

I went to McGrath Lexus with my wife about 3 weeks ago in hopes to purchase a new car. We met with Julie Hill as our sales associate. Julie was excellent. She took her time to answer our questions, show us s hopes to purchase a new car. We met with Julie Hill as our sales associate. Julie was excellent. She took her time to answer our questions, show us several cars, and took us out on test drives. We were impressed with McGrath's operation and with their cars. But mostly, we were impressed with Julie Hill. She was a joy to speak to, and it really showed that she cared. We did not purchase a car from McGrath. In fact, we still have not purchased a car. But we have decided on a different car make all together. We are just in the process of locating a color/trim for delivery. But I just wanted to write a quick review because of the lasting impression we had of Ms. Hill at McGrath. Even though we didn't purchase a car with her, we look forward to hopefully making a purchase with her in the future. More