
McGrath Lexus of Chicago
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 957 reviews
When Sales Consultant, Mike LaGiglio, said, "I'm ready to go to work for you", I knew I was in the right place. I recently purchased a used RX 350 at McGrath Lexus of Chicago and from my initial ph ready to go to work for you", I knew I was in the right place. I recently purchased a used RX 350 at McGrath Lexus of Chicago and from my initial phone call asking about the car, to Mike's phone call to me the day after the sale, he demonstrated a level of customer care and professionalism that was outstanding. Purchasing a previously owned vehicle sometimes requires more questions than a new one, and Mike was prompt with his follow-up, setting proper expectations, and checking out every detail of the vehicle's current condition and history. I highly recommend Mike for his thoughtful, customer first approach, integrity, and desire to make my purchase experience as pleasant as possible. Denise Hutchison More
VASILIY KURKOV HELPED US PURCHASE OUR FIRST LUXURY CAR. ALTHOUGH PREOWNED IT WAS EXACTLY WHAT I WANTED. AND COULDN'T BE HAPPIER. VASILIY TREATED US LIKE VIP'S, A TREATMENT PROBABLY MORE COMMON IN A NEW C ALTHOUGH PREOWNED IT WAS EXACTLY WHAT I WANTED. AND COULDN'T BE HAPPIER. VASILIY TREATED US LIKE VIP'S, A TREATMENT PROBABLY MORE COMMON IN A NEW CAR SALE. HE WENT OUT OF HIS WAY TO MAKE THE PROCESS AS PAINLESS AS POSSIBLE. HE IS A BRIGHT, KIND YOUNG MAN WHO IS A TRUE PROFESSIONAL. SINCERELY, BETTY BERKEBILE More
I love McGrath Lexus. For years, Mark McLawhorn in service has helped me maintain my '98 Lexus ES300 well the time came and I decided I wanted another Lexus due to the high quality of service I receiv service has helped me maintain my '98 Lexus ES300 well the time came and I decided I wanted another Lexus due to the high quality of service I received. Now introduce Julie Hill who became my sales associate and walked me through the process and helped me pick the Lexus that fit my needs. I ended up buying a 2011 RX350 and I am not disappointed at all. Julie is a wonderful sales associate and made sure all my requests were handled timely and professionally. I would highly recommend Julie Hill and McGrath Lexus to anyone interested in buying a new or used Lexus. More
Excellent service and experience. It couldn't have been better. From the time we first walked in the door we were happy with interactions with all of the staff. Brian was always available and well informed better. From the time we first walked in the door we were happy with interactions with all of the staff. Brian was always available and well informed about the Lexus CT that we leased. I will recommend McGrath to all my friends. More
What a difference! Nick Novelli was nothing less than professional. Nick along with a facility that has every convenience possible, made my Lexus buying experience first class! I was shown so many great professional. Nick along with a facility that has every convenience possible, made my Lexus buying experience first class! I was shown so many great features and comforts in the Lexus that I just couldn't wait to drive away. Nick's knowledge really made me understand the value in Lexus vehicles and why the client loyalty was so high. I'm thankful to have met Nick Novelli and McGrath Lexus of Chicago!! More
I really enjoyed working with Nick Novelli. His professional demeanor, non pushy sales tactics and knowledge about his product line made my purchase an easy choice. I would highly recommend him if professional demeanor, non pushy sales tactics and knowledge about his product line made my purchase an easy choice. I would highly recommend him if you are purchasing a car because he made my experience a great one. More
Going into the dealership we were focused on buying a car, but we soon found that the facility offers a lot of amenities to make sure that each time you visit you feel comfortable and have a great experi car, but we soon found that the facility offers a lot of amenities to make sure that each time you visit you feel comfortable and have a great experience beyond just purchasing vehicle. I actually am looking forward to bringing my vehicle in for it's next servicing. The staff was great to deal with and didn't apply any sales pressure. We had an overall great experience. More
Professional, friendly and stress free process. What McGrath offers in the car buying process is unique for me in that I was treated as if the customer IS the most important part of the experience and t McGrath offers in the car buying process is unique for me in that I was treated as if the customer IS the most important part of the experience and that is the way it is suppose to be. They valued my business. I will recommended them to anyone interested in a new car. More
I just bought my first Lexus, an ES350 sedan from Nick Novelli and I'm enjoying it immensely! I wasn't sure which car was for me, but with Nick's knowledge of the Lexus line, I was guided into buying the Novelli and I'm enjoying it immensely! I wasn't sure which car was for me, but with Nick's knowledge of the Lexus line, I was guided into buying the perfect car! It was a pleasure working with Nick and I would highly recommend searching him out to help you make an educated purchase. More