McGrath Lexus of Chicago

This was our first Lexus experience, but I suspect it won't be our last. Bill made time in his schedule to see us at short notice and helped us narrow down the options on a previously owned RX350. His won't be our last. Bill made time in his schedule to see us at short notice and helped us narrow down the options on a previously owned RX350. His knowledge on all aspects of the car and financing made our decision process quick and simple. We didn't feel pressure and there was no rush (despite the fact that we were the only people left in the McGrath showroom when we finally made our decision. Bill also turned over his PC to us so that we could arrange on-line insurance to avoid a second visit to pick up our new car. I would recommend both the dealership and, of course, Bill! More

After a very lengthy online research, my wife and felt we wanted to look at both the Lexus RX and the Acura MDX. We called McGrath Lexus in Chicago and was put at ease when our call was promptly answered by wanted to look at both the Lexus RX and the Acura MDX. We called McGrath Lexus in Chicago and was put at ease when our call was promptly answered by OLLIE TOWNSEND in sales. Ollie very patiently answered our questions and scheduled an appointment for the following Saturday. When we arrived at the showroom, Ollie was at the front reception area ready to guide us. After a complete explanation of the Lexus features and benefits, and a very good head-to-head comparison with the MDX, we were 100% sold on the Lexus RX in a beautiful Smoky Granite Mica color. Ollie then got us a much better price than we thought possible. We are now owners of a NEW 2011 Lexus RX 350. Call McGrath and ask for OLLIE TOWNSEND!!! More

This is one of the best experiences I have ever had with a dealership servicing my car. I took the car there after a bad experience at Bredemann Lexus. There were 3 recalls out on my 2006 Lexus and I jus a dealership servicing my car. I took the car there after a bad experience at Bredemann Lexus. There were 3 recalls out on my 2006 Lexus and I just purchased it about 1 year ago. Robert was awesome and took great care of me. They even found an issue with my brakes that was missed during the inspection at Bredemann and replaced my brakes free of charge even though they were not under warranty! I didn't even buy my car at McGrath- I bought it at Bredemann but McGrath took care of the things Bredemann missed and they were aweseome to deal with! Needless to say, I won't go back to Bredemann ever again. I am not sure about McGrath for sales but will definitely give them first shot at my business the next time I buy another Lexus. I will definitely continue to use them for service! Amanda More

It has been a pleasure doing business with McGrath Lexus for nearly a decade. Our 99 RX300 Odometer turned over to 100K in our driveway Monday 8/25/08. This car has been the most carefree and dependable for nearly a decade. Our 99 RX300 Odometer turned over to 100K in our driveway Monday 8/25/08. This car has been the most carefree and dependable vehicle we have ever owned. It was purchased in 2/99 to replace our seven year old mini-van as our second child went off to college. That son has now graduated from the U of I, worked for five years and returned to MIT Business School. Although my "sports car in high heels", as I so fondly refer to the RX300, doesn't have the same get up and go as when brand new, it is still luxuriously comfortable on the road. It has helped move our three children in and out of college. Even our youngest is using it now to facilitate her downtown Chicago move during second year law school. I would never consider replacing this car with anything other than another RX300 from McGrath Lexus of Chicago. The combination of style, function, comfort and durability are the benchmarks of what we look for in a car. The fact that it has taken so little time and money to maintain for nine plus years is wickedly delicious icing on the very pretty cake. It has been a pleasure doing business with McGrath Lexus for nearly a decade. Most sincerely, Judy Roin More

Went there looking for the New Lexus IS-F. I was introduced to Andy Miodynski in Sales. He is the "expert" on the IS-F's. He really did know what he was talking about, not like most sales people. introduced to Andy Miodynski in Sales. He is the "expert" on the IS-F's. He really did know what he was talking about, not like most sales people. Went over the entire vehicle with me, then showed me what the IS-F is really about. Very impressed, as I was looking at the BMW M3 too. After an extended test drive that was more than just a few right turns, I knew I wanted the car. I took the StarFire pearl one sitting on their showroom. What really suprised me was the fact Mcgrath has a Delivery person. Bob was my delivery person, and he went thru all the options on the car and how to work them he even programmed my Cell phone to the Blue Tooth !! Harmony was my Finance Manager, and not a typical manager at that. She explained my options, but did not force anything down my throat. Very happy with the dealership, and the car, just wish it didn't take so long to get the whole process done... That's the only complaint. More